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Christen Waggoner

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Christen Waggoner

Team Lead (Titan Holdings) | CPS Energy

Texas, San Antonio, United States

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Christen Waggoner

Summary

Christen Waggoner is a seasoned professional with extensive experience in customer experience operations. Currently serving as the VP of Customer Experience Operations at CPS Energy, Christen has a proven track record of driving performance improvement and engagement within customer service teams. With a strong background in coaching and training, she has successfully led initiatives that empower frontline leaders to enhance staff performance. Christen's career spans over two decades, primarily within the customer service sector, where she has held various leadership roles at Nationwide and CPS Energy. Her approach combines a People First mindset with a focus on quality management and operational excellence. An advocate for associate development, Christen is dedicated to fostering a culture of continuous improvement and recognition. Her educational background from Our Lady of the Lake University complements her practical experience, making her a valuable asset in the industry.

General

Specialist

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Christen Waggoner

Work Experience

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VP, Customer Experience Operations at

CPS Energy

October 2022 - Present

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Christen Waggoner

Education

Our Lady of the Lake University

Frequently Asked Questions about Christen Waggoner

What is Christen Waggoner email address?

Christen Waggoner's primary email address is *********@cpsenergy.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Christen Waggoner work for?

Christen Waggoner is a Team Lead (Titan Holdings) at CPS Energy.

Where Christen Waggoner graduated from?

Christen Waggoner holds a degree in null from Our Lady of the Lake University.

How can I directly contact Christen Waggoner?

To contact Christen Waggoner directly, you can use the email address *********@cpsenergy.com. Complete contact information is available upon registration with Muraena.

Who is Christen Waggoner?

Christen Waggoner is a seasoned professional with extensive experience in customer experience operations. Currently serving as the VP of Customer Experience Operations at CPS Energy, Christen has a proven track record of driving performance improvement and engagement within customer service teams. With a strong background in coaching and training, she has successfully led initiatives that empower frontline leaders to enhance staff performance. Christen's career spans over two decades, primarily within the customer service sector, where she has held various leadership roles at Nationwide and CPS Energy. Her approach combines a People First mindset with a focus on quality management and operational excellence. An advocate for associate development, Christen is dedicated to fostering a culture of continuous improvement and recognition. Her educational background from Our Lady of the Lake University complements her practical experience, making her a valuable asset in the industry.

Christen`s contact details

mail

*********@cpsenergy.com

*********@nationwide.com

Colleagues

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Julie Johnson

Various Positions

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Jennifer Barrera

Internal Auditor III

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Matt Mills

Audit Manager

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Debra Wainscott

Manager, Financial Accounting & External Reporting

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Benny Ethridge

General Manager

Bert Hargesheimer

Service Center Manager

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Fallon Smith-ziegler

Business Management Strategist to Chief Administrative Officer

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Chris Oster

Engineering Lab Supervisor

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