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Christiane Laframboise

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Christiane Laframboise

Client Service Representative | Sutherland

Quebec, Montreal, Canada

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Christiane Laframboise

Summary

Christiane Laframboise is a seasoned executive with over 30 years of international experience in customer experience and business process transformation. Based in Montreal, she has held pivotal roles across North America, Europe, and Asia, specializing in both front-office and back-office operations. Her career trajectory began in marketing and advertising, but she has since evolved into a leader in outsourcing and customer care. Currently serving as VP of the Experience Team at Sutherland, she manages complex customer care programs and has a proven track record of ensuring client satisfaction. Christiane's expertise spans various industries, including technology, retail, and financial services, showcasing her adaptability and broad knowledge base. Fluent in French and English, with basic Spanish skills, she is well-equipped to navigate multicultural environments. Beyond her professional achievements, she is passionate about continuous improvement and innovation in client services.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Sustainability

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Christiane Laframboise

Work Experience

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Vice President, Experience Team at

Sutherland

July 2019 - Present

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Christiane Laframboise

Education

University of Ottawa / Université d'Ottawa, B Com

January 1976 - January 1981

Andre Laurendeau

Andre Laurendeau

ESCP Business School, Bachelor's Degree, Marketing International

January 1980 - January 1981

Frequently Asked Questions about Christiane Laframboise

What is Christiane Laframboise email address?

Christiane Laframboise's primary email address is **********************@sutherlandglobal.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Christiane Laframboise work for?

Christiane Laframboise is a Client Service Representative at Sutherland.

Where Christiane Laframboise graduated from?

Christiane Laframboise holds a degree in null from University of Ottawa / Université d'Ottawa.

How can I directly contact Christiane Laframboise?

To contact Christiane Laframboise directly, you can use the email address **********************@sutherlandglobal.com. Complete contact information is available upon registration with Muraena.

Who is Christiane Laframboise?

Christiane Laframboise is a seasoned executive with over 30 years of international experience in customer experience and business process transformation. Based in Montreal, she has held pivotal roles across North America, Europe, and Asia, specializing in both front-office and back-office operations. Her career trajectory began in marketing and advertising, but she has since evolved into a leader in outsourcing and customer care. Currently serving as VP of the Experience Team at Sutherland, she manages complex customer care programs and has a proven track record of ensuring client satisfaction. Christiane's expertise spans various industries, including technology, retail, and financial services, showcasing her adaptability and broad knowledge base. Fluent in French and English, with basic Spanish skills, she is well-equipped to navigate multicultural environments. Beyond her professional achievements, she is passionate about continuous improvement and innovation in client services.

Christiane`s contact details

mail

**********************@sutherlandglobal.com

Colleagues

Krishnan J Iyer

Company Commander

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Krishna Yellapragada

Software Developer

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Kevin Kenny

Sales Executive

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Durai Murugan

Customer support engineer

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Peter Michel

Director of FP&A

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Ajay Bagga

Sr. Manager - WFM

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Saranathan S

Head - FP&A - Australia & Newzealand

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Tina Dutta-ladva

Process Engineer

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Steve Clements

Training Specialist

Tammye Mitchell

Associate Vice President Process Design and Development

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