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Christina De Luna

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Christina De Luna

Vice President, Product Innovation & Customer Experience | Livegage Inc.

Los Angeles, California, United States

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Christina De Luna

Summary

Christina De Luna is a seasoned executive with extensive experience in the mortgage and customer service industries. Currently serving as VP of Product Innovation & Customer Experience at Livegage Inc., she has a strong background in digital transformation and operational process improvement. Her career spans over two decades, during which she has held various leadership roles, primarily focusing on customer engagement and collections. Christina is recognized for her ability to build and manage teams across multiple locations, enhancing customer satisfaction through innovative technology solutions. She holds a Bachelor of Arts in Communication and has a proven track record of developing effective strategies that align with regulatory standards in the financial sector. Known for her collaborative approach, she bridges the gap between business needs and IT capabilities, driving successful digital initiatives. Christina is passionate about leveraging technology to elevate customer experiences and is committed to fostering team development and excellence.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Startup Experience

Christina De Luna

Work Experience

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Vice President, Product Innovation & Customer Experience at

Livegage Inc.

January 2022 - Present

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Vice President, Customer Engagement, Customer Research, Credit Reporting at

Rushmore Loan Management Services LLC

January 2019 - September 2020

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Vice President, Call Center Operations, Customer Research at

Rushmore Loan Management Services LLC

January 2016 - December 2018

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Vice President, Loss Mitigation at

Rushmore Loan Management Services LLC

January 2014 - January 2016

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AVP, Call Center Operations at

Rushmore Loan Management Services

March 2012 - January 2014

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Director - Customer Service, Collections at

Residential Credit Solutions, Inc

February 2006 - January 2012

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Call Center Manager at

Option One Mortgage

July 1997 - November 2004

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Christina De Luna

Education

California State University, Fullerton, Bachelor Of Arts - Ba

Fullerton College, Associate Of Arts - Aa

Frequently Asked Questions about Christina De Luna

What is Christina De Luna email address?

Christina De Luna's primary email address is *******@livegage.ai. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Christina De Luna work for?

Christina De Luna is a Vice President, Product Innovation & Customer Experience at Livegage Inc..

Where Christina De Luna graduated from?

Christina De Luna holds a degree in Communication, Advertising from California State University, Fullerton.

How can I directly contact Christina De Luna?

To contact Christina De Luna directly, you can use the email address *******@livegage.ai. Complete contact information is available upon registration with Muraena.

Who is Christina De Luna?

Christina De Luna is a seasoned executive with extensive experience in the mortgage and customer service industries. Currently serving as VP of Product Innovation & Customer Experience at Livegage Inc., she has a strong background in digital transformation and operational process improvement. Her career spans over two decades, during which she has held various leadership roles, primarily focusing on customer engagement and collections. Christina is recognized for her ability to build and manage teams across multiple locations, enhancing customer satisfaction through innovative technology solutions. She holds a Bachelor of Arts in Communication and has a proven track record of developing effective strategies that align with regulatory standards in the financial sector. Known for her collaborative approach, she bridges the gap between business needs and IT capabilities, driving successful digital initiatives. Christina is passionate about leveraging technology to elevate customer experiences and is committed to fostering team development and excellence.

Christina`s contact details

mail

*******@livegage.ai

Colleagues

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Sai Charan

Senior Vice President

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Anupam Sarwaikar

Founder & CEO

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Lisa Mancini-Brzezinski

Chief Marketing & People Officer

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