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Christopher Munsell
Christopher Munsell
Internet Systems Engineer | Wells Fargo
Minnesota, Minneapolis, United States
Christopher Munsell
Summary
Christopher Munsell is a seasoned technology consultant with extensive experience in the contact center and customer experience domains, particularly in the Japanese market. He has held key roles in various organizations, including Genesys and Wells Fargo, where he has been instrumental in driving digital transformation and product management initiatives. Fluent in both English and Japanese, Christopher effectively bridges cultural and technical gaps in international business contexts. His diverse background encompasses technical account management, product strategy, and sales engineering, showcasing his versatility in adapting to different roles and industries. Christopher's educational credentials include executive training at Stanford, further enhancing his strategic approach to corporate innovation. He is particularly passionate about leveraging technology to improve customer experiences and operational efficiencies. Outside of work, he enjoys fishing and exploring new technologies, reflecting his balanced approach to life and work.
Christopher Munsell
Work Experience
Internet Systems Engineer at
Exodus Communications
August 2001 - June 2002
Service Manager at
EXUS
June 2002 - December 2003
APAC Product & Pre-Sales Manager at
Witness Systems
January 2004 - June 2007
Mgr., Sales Engineering - Japan at
LiteScape Technologies
July 2007 - December 2008
Pre-Sales Manager at
Opera
December 2008 - February 2010
Senior Systems Engineer - JAPAC at
SGI
March 2010 - October 2010
Technical Account Manager at
InnoPath Software
October 2010 - March 2012
Technical Account Manager / Customer Success at
Genesys
March 2012 - September 2016
CTO - Japan / Customer Success at
Genesys
September 2016 - April 2022
Director, Product Management at
Genesys
April 2022 - November 2022
Director, CCaaS Product Strategy at
Foundever
February 2023 - June 2023
Private Projects at
Company
July 2023 - September 2023
Senior Technology Business Systems Consultant :: Contact Center Transformation at
Wells Fargo
October 2023 - Present
Christopher Munsell
Education
Stanford Graduate School of Business, Executive Certificate - L.E.A.D. / Corporate Innovation
January 2017 - January 2018
Stanford University
January 2012 - January 2012
San Diego State University, B.S., Management Information Systems
January 1997 - January 2000
Frequently Asked Questions about Christopher Munsell
What is Christopher Munsell email address?
Christopher Munsell's primary email address is *******************@genesys.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Christopher Munsell work for?
Christopher Munsell is a Internet Systems Engineer at Wells Fargo.
Where Christopher Munsell graduated from?
Christopher Munsell holds a degree in from Stanford Graduate School of Business.
How can I directly contact Christopher Munsell?
To contact Christopher Munsell directly, you can use the email address *******************@genesys.com. Complete contact information is available upon registration with Muraena.
Is Christopher Munsell an immigrant?
Yes, Christopher Munsell is an immigrant and currently based in United States
Who is Christopher Munsell?
Christopher Munsell is a seasoned technology consultant with extensive experience in the contact center and customer experience domains, particularly in the Japanese market. He has held key roles in various organizations, including Genesys and Wells Fargo, where he has been instrumental in driving digital transformation and product management initiatives. Fluent in both English and Japanese, Christopher effectively bridges cultural and technical gaps in international business contexts. His diverse background encompasses technical account management, product strategy, and sales engineering, showcasing his versatility in adapting to different roles and industries. Christopher's educational credentials include executive training at Stanford, further enhancing his strategic approach to corporate innovation. He is particularly passionate about leveraging technology to improve customer experiences and operational efficiencies. Outside of work, he enjoys fishing and exploring new technologies, reflecting his balanced approach to life and work.
Christopher`s contact details
*******************@genesys.com
Colleagues
Assistant System Engineer
Engineer
Senior Softwrare Engineer
Research Associate
Director of Government Affairs
Manufacturing Engineer
Managing Director
Software Engineer
Research Analyst
Instructional Assistant