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Claes Fornell

Claes Fornell

Chairman | CFI Group

Michigan, Ann Arbor, United States

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Claes Fornell

Summary

Claes Fornell is a distinguished leader in the field of customer experience and satisfaction, currently serving as the Chairman at CFI Group. With a strong academic background, he holds a PhD and has dedicated his career to advancing understanding in customer metrics. His leadership at CFI Group has positioned the organization as a key player in the industry, focusing on innovative solutions for measuring customer satisfaction. Claes is passionate about leveraging data to drive business success and improve customer relationships. His expertise extends beyond traditional metrics, as he explores emerging trends in customer experience. Residing in Ann Arbor, Michigan, he is well-connected within both academic and professional circles. Claes is known for his thought leadership, frequently sharing insights on the evolving landscape of customer engagement. Despite a high-level position, he remains grounded and approachable, making him a respected figure among peers and mentees alike.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Claes Fornell

Work Experience

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Chairman at

CFI Group

Present

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Claes Fornell

Education

PhD

Frequently Asked Questions about Claes Fornell

What is Claes Fornell email address?

Claes Fornell's primary email address is *************@cfigroup.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Claes Fornell work for?

Claes Fornell is a Chairman at CFI Group.

Where Claes Fornell graduated from?

Claes Fornell holds a degree in null from PhD.

How can I directly contact Claes Fornell?

To contact Claes Fornell directly, you can use the email address *************@cfigroup.com. Complete contact information is available upon registration with Muraena.

Who is Claes Fornell?

Claes Fornell is a distinguished leader in the field of customer experience and satisfaction, currently serving as the Chairman at CFI Group. With a strong academic background, he holds a PhD and has dedicated his career to advancing understanding in customer metrics. His leadership at CFI Group has positioned the organization as a key player in the industry, focusing on innovative solutions for measuring customer satisfaction. Claes is passionate about leveraging data to drive business success and improve customer relationships. His expertise extends beyond traditional metrics, as he explores emerging trends in customer experience. Residing in Ann Arbor, Michigan, he is well-connected within both academic and professional circles. Claes is known for his thought leadership, frequently sharing insights on the evolving landscape of customer engagement. Despite a high-level position, he remains grounded and approachable, making him a respected figure among peers and mentees alike.

Claes`s contact details

mail

*************@cfigroup.com

Colleagues

Clayt Wilhite

Worldwide Managing Partner

Kaj Fornell

Chairman

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Yifan Tang

Managing Director

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Chuck Shaver

Director, Advanced Technology

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