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Colin Dawson

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Colin Dawson

Area Vice President | BMC Software

Winnersh, England, United Kingdom

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Colin Dawson

Summary

Colin Dawson is an accomplished Area Vice President at BMC Software with a strong focus on Customer Success across EMEA and APJ regions. With an MBA and ITIL Expert certification, he possesses a wealth of experience in enterprise software and SaaS solutions. His career spans over two decades, marked by progressive leadership roles in customer success management and IT service delivery. Colin is passionate about driving customer retention, product adoption, and value realization, leveraging his expertise in change management and cross-functional team leadership. He has a proven track record of building and transforming teams to enhance customer experiences. Colin's diverse background includes significant roles in major corporations such as Johnson & Johnson and Unilever, where he honed his skills in IT management and service delivery. His educational credentials include a Post Graduate Diploma in Business and Information Technology, further solidifying his strategic thinking and operational capabilities. Colin's commitment to excellence and innovation in customer success is evident in his approach to leadership and team management.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Colin Dawson

Work Experience

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Area Vice President at

BMC Software

December 2023 - Present

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Senior Director - International (EMEA & APJ) at

BMC Software

April 2021 - December 2023

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Director EMEA SaaS Customer Success at

BMC Software

April 2016 - April 2021

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Principal Customer Success Manager (SaaS) at

BMC Software

August 2013 - May 2016

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Lead Customer Success Manager (Saas) at

BMC Software

October 2012 - August 2013

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Global Service Delivery & Partner Manager at

Capstone Intelligent Solutions Limited

December 2011 - October 2012

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IT Shared Services Site Manager at

Johnson & Johnson

July 2008 - November 2011

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Infrastructure Services Manager Ireland at

UNILEVER PLC

January 2005 - January 2008

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End User Support Team Lead at

UNILEVER PLC

January 2001 - January 2005

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Field Services Engineer at

Galileo

January 2000 - January 2001

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Colin Dawson

Education

The Open University, Master Of Business Administration (Mba)

January 2010 - January 2014

UCD Michael Smurfit Graduate Business School, Post Graduate Diploma

January 1998 - January 1999

Mary Immaculate College, Ireland, Bachelor Of Arts - Ba

January 1993 - January 1997

ITIL Expert

UCD Michael Smurfit Graduate Business School

Frequently Asked Questions about Colin Dawson

What is Colin Dawson email address?

Colin Dawson's primary email address is *****@bmc.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Colin Dawson work for?

Colin Dawson is a Area Vice President at BMC Software, a company specializing in Computer related services, nec.

Where Colin Dawson graduated from?

Colin Dawson holds a degree in General Management from The Open University.

How can I directly contact Colin Dawson?

To contact Colin Dawson directly, you can use the email address *****@bmc.com. Complete contact information is available upon registration with Muraena.

Who is Colin Dawson?

Colin Dawson is an accomplished Area Vice President at BMC Software with a strong focus on Customer Success across EMEA and APJ regions. With an MBA and ITIL Expert certification, he possesses a wealth of experience in enterprise software and SaaS solutions. His career spans over two decades, marked by progressive leadership roles in customer success management and IT service delivery. Colin is passionate about driving customer retention, product adoption, and value realization, leveraging his expertise in change management and cross-functional team leadership. He has a proven track record of building and transforming teams to enhance customer experiences. Colin's diverse background includes significant roles in major corporations such as Johnson & Johnson and Unilever, where he honed his skills in IT management and service delivery. His educational credentials include a Post Graduate Diploma in Business and Information Technology, further solidifying his strategic thinking and operational capabilities. Colin's commitment to excellence and innovation in customer success is evident in his approach to leadership and team management.

Colin`s contact details

mail

*****@bmc.com

*******@jnj.com

************@unilever.com

************@capstoneconnects.com

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