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Colin Dawson
Colin Dawson
Area Vice President | BMC Software
Winnersh, England, United Kingdom
Colin Dawson
Summary
Colin Dawson is an accomplished Area Vice President at BMC Software with a strong focus on Customer Success across EMEA and APJ regions. With an MBA and ITIL Expert certification, he possesses a wealth of experience in enterprise software and SaaS solutions. His career spans over two decades, marked by progressive leadership roles in customer success management and IT service delivery. Colin is passionate about driving customer retention, product adoption, and value realization, leveraging his expertise in change management and cross-functional team leadership. He has a proven track record of building and transforming teams to enhance customer experiences. Colin's diverse background includes significant roles in major corporations such as Johnson & Johnson and Unilever, where he honed his skills in IT management and service delivery. His educational credentials include a Post Graduate Diploma in Business and Information Technology, further solidifying his strategic thinking and operational capabilities. Colin's commitment to excellence and innovation in customer success is evident in his approach to leadership and team management.
Colin Dawson
Work Experience
Area Vice President at
BMC Software
December 2023 - Present
Senior Director - International (EMEA & APJ) at
BMC Software
April 2021 - December 2023
Director EMEA SaaS Customer Success at
BMC Software
April 2016 - April 2021
Principal Customer Success Manager (SaaS) at
BMC Software
August 2013 - May 2016
Lead Customer Success Manager (Saas) at
BMC Software
October 2012 - August 2013
Global Service Delivery & Partner Manager at
Capstone Intelligent Solutions Limited
December 2011 - October 2012
IT Shared Services Site Manager at
Johnson & Johnson
July 2008 - November 2011
Infrastructure Services Manager Ireland at
UNILEVER PLC
January 2005 - January 2008
End User Support Team Lead at
UNILEVER PLC
January 2001 - January 2005
Field Services Engineer at
Galileo
January 2000 - January 2001
Colin Dawson
Education
The Open University, Master Of Business Administration (Mba)
January 2010 - January 2014
UCD Michael Smurfit Graduate Business School, Post Graduate Diploma
January 1998 - January 1999
Mary Immaculate College, Ireland, Bachelor Of Arts - Ba
January 1993 - January 1997
ITIL Expert
UCD Michael Smurfit Graduate Business School
Frequently Asked Questions about Colin Dawson
What is Colin Dawson email address?
Colin Dawson's primary email address is *****@bmc.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Colin Dawson work for?
Colin Dawson is a Area Vice President at BMC Software, a company specializing in Computer related services, nec.
Where Colin Dawson graduated from?
Colin Dawson holds a degree in General Management from The Open University.
How can I directly contact Colin Dawson?
To contact Colin Dawson directly, you can use the email address *****@bmc.com. Complete contact information is available upon registration with Muraena.
Who is Colin Dawson?
Colin Dawson is an accomplished Area Vice President at BMC Software with a strong focus on Customer Success across EMEA and APJ regions. With an MBA and ITIL Expert certification, he possesses a wealth of experience in enterprise software and SaaS solutions. His career spans over two decades, marked by progressive leadership roles in customer success management and IT service delivery. Colin is passionate about driving customer retention, product adoption, and value realization, leveraging his expertise in change management and cross-functional team leadership. He has a proven track record of building and transforming teams to enhance customer experiences. Colin's diverse background includes significant roles in major corporations such as Johnson & Johnson and Unilever, where he honed his skills in IT management and service delivery. His educational credentials include a Post Graduate Diploma in Business and Information Technology, further solidifying his strategic thinking and operational capabilities. Colin's commitment to excellence and innovation in customer success is evident in his approach to leadership and team management.
Colin`s contact details
*****@bmc.com
*******@jnj.com
************@unilever.com
************@capstoneconnects.com
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