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Cong Liu

Cong Liu

Vice President - NLP and Conversational AI | American Express Company

New York, New York, United States

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Cong Liu

Summary

Cong Liu is an accomplished AI leader with a robust background in machine learning and natural language processing. Currently serving as Vice President of NLP and Conversational AI at American Express, he has a proven track record of developing innovative AI solutions that enhance customer experiences and drive business growth. With over 5 years of experience in multinational management, Cong has successfully built and led teams of data scientists and NLP researchers. He holds a Ph.D. in Statistics, specializing in predictive modeling and machine learning algorithms. His previous roles include significant contributions at Amazon, where he focused on supply chain optimization through advanced statistical modeling. Cong's expertise spans various domains, making him a versatile leader in the tech industry.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Immigrant

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Cong Liu

Work Experience

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Vice President - NLP and Conversational AI at

American Express Company

June 2021 - Present

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Director - NLP and Conversational AI at

American Express Company

January 2018 - May 2021

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Director - Global Consumer Data Science Modeling at

American Express Company

August 2016 - December 2017

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Senior Data Scientist - Digital Acquisition Modeling and Machine Learning Research at

American Express Company

August 2014 - August 2016

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Research Scientist, Inventory Planning and Control (IPC) Lab at

Amazon

May 2012 - July 2014

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Cong Liu

Education

The Ohio State University, Doctor Of Philosophy (Ph.D.)

Peking University, Bachelor Of Science (B.S.)

Frequently Asked Questions about Cong Liu

What is Cong Liu email address?

Cong Liu's primary email address is ********@aexp.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Cong Liu work for?

Cong Liu is a Vice President - NLP and Conversational AI at American Express Company, a company specializing in Management, Scientific, & Technical Consulting Services.

Where Cong Liu graduated from?

Cong Liu holds a degree in Statistics from The Ohio State University.

How can I directly contact Cong Liu?

To contact Cong Liu directly, you can use the email address ********@aexp.com. Complete contact information is available upon registration with Muraena.

Is Cong Liu an immigrant?

Yes, Cong Liu is an immigrant and currently based in United States

Who is Cong Liu?

Cong Liu is an accomplished AI leader with a robust background in machine learning and natural language processing. Currently serving as Vice President of NLP and Conversational AI at American Express, he has a proven track record of developing innovative AI solutions that enhance customer experiences and drive business growth. With over 5 years of experience in multinational management, Cong has successfully built and led teams of data scientists and NLP researchers. He holds a Ph.D. in Statistics, specializing in predictive modeling and machine learning algorithms. His previous roles include significant contributions at Amazon, where he focused on supply chain optimization through advanced statistical modeling. Cong's expertise spans various domains, making him a versatile leader in the tech industry.

Cong`s contact details

mail

********@aexp.com

********@americanexpress.com

Colleagues

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Nick Perry

Vice President & Senior Counsel

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Nick Blackwell

Vice President - Enterprise Payments - Product

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Nicki Kruger

Chief Of Staff

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Nicole Bankhead

Vice President & General Manager, Central Product & Marketing Global Network Services

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Nicole Carter

Vice President, Global Brand Planning

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Nicole Claase Giannotta

Vacation Rental Program Management, American Express Travel

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Nicole Samuels

Vice President, Global Premium and Partner Servicing, American Express, Phoenix, AZ

Nikhil Mane

Vice President - Chief Credit Officer - Asia

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Nikhil Nayyar

Vice President of Risk Management

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Nikki Edelman

Vice President Premium Products & Cobrand Partnerships

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