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Craig Barnes
Craig Barnes
Senior Vice President Customer Care and Retail Store Operations | Williams-Sonoma, Inc.
United States
Craig Barnes
Summary
Craig Barnes is a seasoned executive with over 30 years of experience in customer service and operations management, currently serving as the Senior Vice President of Customer Care and Retail Store Operations at Williams-Sonoma. He has a proven track record of driving business growth and enhancing customer loyalty through innovative supply chain initiatives. Craig excels in leading cross-functional teams with a people-first approach, ensuring the delivery of top-quality services across multiple channels. His expertise spans budgeting, strategic planning, and process improvement, making him a valuable asset in dynamic business environments. Holding a BA in Liberal Studies with a focus on Administrative Leadership from the University of Oklahoma, he combines strong interpersonal skills with exceptional planning abilities. Outside of his corporate achievements, Craig's entrepreneurial spirit is evident from his experience as a franchise owner of multiple Supercuts locations. He is committed to fostering talent and developing future leaders in the retail and customer service sectors.
Craig Barnes
Work Experience
Senior Vice President Customer Care and Retail Store Operations at
Williams-Sonoma, Inc.
March 2016 - Present
Franchise Owner at
Supercuts
January 2017 - February 2021
Vice President, Customer Care and Shared Services America's Region at
Medtronic
October 2015 - March 2016
Senior Vice President - Customer Service at
Williams-Sonoma, Inc.
October 2011 - October 2015
Vice President - Customer Care Centers at
Williams-Sonoma, Inc.
December 2007 - September 2011
Director - Customer Care Centers at
Williams Sonoma
January 2001 - December 2007
Senior Manager Care Center at
Gap Inc.
January 1999 - January 2001
Operations Manager at
Convergeys
November 1997 - July 1998
Call Center Site Leader at
Mazzios
January 1991 - January 1997
Craig Barnes
Education
University of Oklahoma, Ba Liberal Studies
Frequently Asked Questions about Craig Barnes
What is Craig Barnes email address?
Craig Barnes's primary email address is *******@wsgc.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Craig Barnes work for?
Craig Barnes is a Senior Vice President Customer Care and Retail Store Operations at Williams-Sonoma, Inc., a company specializing in Recreational vehicle dealers.
Where Craig Barnes graduated from?
Craig Barnes holds a degree in Administrative Leadership from University of Oklahoma.
How can I directly contact Craig Barnes?
To contact Craig Barnes directly, you can use the email address *******@wsgc.com. Complete contact information is available upon registration with Muraena.
Who is Craig Barnes?
Craig Barnes is a seasoned executive with over 30 years of experience in customer service and operations management, currently serving as the Senior Vice President of Customer Care and Retail Store Operations at Williams-Sonoma. He has a proven track record of driving business growth and enhancing customer loyalty through innovative supply chain initiatives. Craig excels in leading cross-functional teams with a people-first approach, ensuring the delivery of top-quality services across multiple channels. His expertise spans budgeting, strategic planning, and process improvement, making him a valuable asset in dynamic business environments. Holding a BA in Liberal Studies with a focus on Administrative Leadership from the University of Oklahoma, he combines strong interpersonal skills with exceptional planning abilities. Outside of his corporate achievements, Craig's entrepreneurial spirit is evident from his experience as a franchise owner of multiple Supercuts locations. He is committed to fostering talent and developing future leaders in the retail and customer service sectors.
Craig`s contact details
*******@wsgc.com
*******@williams-sonomainc.com
Colleagues
Regional Vice President of Sales
Member
Chief Technology & Digital Officer
Vice President of Global Sourcing
Vice President/Country Manager - Canada
Vice President, eCommerce, Stores and Mobile Apps Engineering
VP Technology- Enterprise Site Reliability Engineering & Devops, E-Commerce, Supply Chain, Corporate
Vice President Finance and Strategic Planning
Managing Director, WSI Australia
VP, Global Sourcing Operations