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Craig Barnes

Craig Barnes

Senior Vice President Customer Care and Retail Store Operations | Williams-Sonoma, Inc.

United States

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Craig Barnes

Summary

Craig Barnes is a seasoned executive with over 30 years of experience in customer service and operations management, currently serving as the Senior Vice President of Customer Care and Retail Store Operations at Williams-Sonoma. He has a proven track record of driving business growth and enhancing customer loyalty through innovative supply chain initiatives. Craig excels in leading cross-functional teams with a people-first approach, ensuring the delivery of top-quality services across multiple channels. His expertise spans budgeting, strategic planning, and process improvement, making him a valuable asset in dynamic business environments. Holding a BA in Liberal Studies with a focus on Administrative Leadership from the University of Oklahoma, he combines strong interpersonal skills with exceptional planning abilities. Outside of his corporate achievements, Craig's entrepreneurial spirit is evident from his experience as a franchise owner of multiple Supercuts locations. He is committed to fostering talent and developing future leaders in the retail and customer service sectors.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Startup Experience

Craig Barnes

Work Experience

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Senior Vice President Customer Care and Retail Store Operations at

Williams-Sonoma, Inc.

March 2016 - Present

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Franchise Owner at

Supercuts

January 2017 - February 2021

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Vice President, Customer Care and Shared Services America's Region at

Medtronic

October 2015 - March 2016

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Senior Vice President - Customer Service at

Williams-Sonoma, Inc.

October 2011 - October 2015

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Vice President - Customer Care Centers at

Williams-Sonoma, Inc.

December 2007 - September 2011

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Director - Customer Care Centers at

Williams Sonoma

January 2001 - December 2007

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Senior Manager Care Center at

Gap Inc.

January 1999 - January 2001

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Operations Manager at

Convergeys

November 1997 - July 1998

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Call Center Site Leader at

Mazzios

January 1991 - January 1997

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Craig Barnes

Education

University of Oklahoma, Ba Liberal Studies

Frequently Asked Questions about Craig Barnes

What is Craig Barnes email address?

Craig Barnes's primary email address is *******@wsgc.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Craig Barnes work for?

Craig Barnes is a Senior Vice President Customer Care and Retail Store Operations at Williams-Sonoma, Inc., a company specializing in Recreational vehicle dealers.

Where Craig Barnes graduated from?

Craig Barnes holds a degree in Administrative Leadership from University of Oklahoma.

How can I directly contact Craig Barnes?

To contact Craig Barnes directly, you can use the email address *******@wsgc.com. Complete contact information is available upon registration with Muraena.

Who is Craig Barnes?

Craig Barnes is a seasoned executive with over 30 years of experience in customer service and operations management, currently serving as the Senior Vice President of Customer Care and Retail Store Operations at Williams-Sonoma. He has a proven track record of driving business growth and enhancing customer loyalty through innovative supply chain initiatives. Craig excels in leading cross-functional teams with a people-first approach, ensuring the delivery of top-quality services across multiple channels. His expertise spans budgeting, strategic planning, and process improvement, making him a valuable asset in dynamic business environments. Holding a BA in Liberal Studies with a focus on Administrative Leadership from the University of Oklahoma, he combines strong interpersonal skills with exceptional planning abilities. Outside of his corporate achievements, Craig's entrepreneurial spirit is evident from his experience as a franchise owner of multiple Supercuts locations. He is committed to fostering talent and developing future leaders in the retail and customer service sectors.

Craig`s contact details

mail

*******@wsgc.com

*******@williams-sonomainc.com

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