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Cwfm Kathleen Thornton
Cwfm Kathleen Thornton
Vice President, Contact Center Operations | Allied Benefit Systems
United States
Cwfm Kathleen Thornton
Summary
Kathleen Thornton is a seasoned Vice President of Contact Center Operations with over 20 years of experience in the healthcare sector. She has a proven track record of enhancing customer experiences and driving operational efficiencies through innovative solutions and strategic thinking. Kathleen is recognized for her ability to foster an inclusive culture and develop leaders at all levels, which has significantly contributed to her organization's success. With a strong focus on automation and process improvement, she excels in optimizing customer journeys while managing costs effectively. Her leadership style emphasizes collaboration and employee engagement, making her a valuable asset in any organization. Kathleen's dedication to excellence has earned her accolades, including the Professionals Of The Year award. Her academic background in Criminal Justice and Sociology adds a unique perspective to her leadership approach, blending analytical skills with a deep understanding of human dynamics.
Cwfm Kathleen Thornton
Work Experience
Vice President, Contact Center Operations at
Allied Benefit Systems
January 2018 - Present
Senior Director at
Allied Benefit Systems
June 2007 - November 2018
Member Services Manager at
Evernorth Care Group
May 2002 - June 2007
Supervisor at
American Express Chicago Payment Center
January 2001 - January 2002
Cwfm Kathleen Thornton
Education
Illinois State University, Bachelor Of Applied Science - Basc
Frequently Asked Questions about Cwfm Kathleen Thornton
What is Cwfm Kathleen Thornton email address?
Cwfm Kathleen Thornton's primary email address is *********@alliedbenefit.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Cwfm Kathleen Thornton work for?
Cwfm Kathleen Thornton is a Vice President, Contact Center Operations at Allied Benefit Systems, a company specializing in Insurance agents, brokers, & service.
Where Cwfm Kathleen Thornton graduated from?
Cwfm Kathleen Thornton holds a degree in Criminal Justice; Minor In Sociology from Illinois State University.
How can I directly contact Cwfm Kathleen Thornton?
To contact Cwfm Kathleen Thornton directly, you can use the email address *********@alliedbenefit.com. Complete contact information is available upon registration with Muraena.
Who is Cwfm Kathleen Thornton?
Kathleen Thornton is a seasoned Vice President of Contact Center Operations with over 20 years of experience in the healthcare sector. She has a proven track record of enhancing customer experiences and driving operational efficiencies through innovative solutions and strategic thinking. Kathleen is recognized for her ability to foster an inclusive culture and develop leaders at all levels, which has significantly contributed to her organization's success. With a strong focus on automation and process improvement, she excels in optimizing customer journeys while managing costs effectively. Her leadership style emphasizes collaboration and employee engagement, making her a valuable asset in any organization. Kathleen's dedication to excellence has earned her accolades, including the Professionals Of The Year award. Her academic background in Criminal Justice and Sociology adds a unique perspective to her leadership approach, blending analytical skills with a deep understanding of human dynamics.
Cwfm`s contact details
*********@alliedbenefit.com
Colleagues
Chief Revenue Officer (CRO)
Senior Vice President
VP of Digital Solutions
Chief Executive Officer
Vice President of Software Engineering & Data Analytics
Vice President, Medical Management
Advisor
Managing Director
Vice President of Client Success
Regional Vice President