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Cwfm Kathleen Thornton

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Cwfm Kathleen Thornton

Vice President, Contact Center Operations | Allied Benefit Systems

United States

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Cwfm Kathleen Thornton

Summary

Kathleen Thornton is a seasoned Vice President of Contact Center Operations with over 20 years of experience in the healthcare sector. She has a proven track record of enhancing customer experiences and driving operational efficiencies through innovative solutions and strategic thinking. Kathleen is recognized for her ability to foster an inclusive culture and develop leaders at all levels, which has significantly contributed to her organization's success. With a strong focus on automation and process improvement, she excels in optimizing customer journeys while managing costs effectively. Her leadership style emphasizes collaboration and employee engagement, making her a valuable asset in any organization. Kathleen's dedication to excellence has earned her accolades, including the Professionals Of The Year award. Her academic background in Criminal Justice and Sociology adds a unique perspective to her leadership approach, blending analytical skills with a deep understanding of human dynamics.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Cwfm Kathleen Thornton

Work Experience

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Vice President, Contact Center Operations at

Allied Benefit Systems

January 2018 - Present

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Senior Director at

Allied Benefit Systems

June 2007 - November 2018

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Member Services Manager at

Evernorth Care Group

May 2002 - June 2007

💼

Supervisor at

American Express Chicago Payment Center

January 2001 - January 2002

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Cwfm Kathleen Thornton

Education

Illinois State University, Bachelor Of Applied Science - Basc

Frequently Asked Questions about Cwfm Kathleen Thornton

What is Cwfm Kathleen Thornton email address?

Cwfm Kathleen Thornton's primary email address is *********@alliedbenefit.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Cwfm Kathleen Thornton work for?

Cwfm Kathleen Thornton is a Vice President, Contact Center Operations at Allied Benefit Systems, a company specializing in Insurance agents, brokers, & service.

Where Cwfm Kathleen Thornton graduated from?

Cwfm Kathleen Thornton holds a degree in Criminal Justice; Minor In Sociology from Illinois State University.

How can I directly contact Cwfm Kathleen Thornton?

To contact Cwfm Kathleen Thornton directly, you can use the email address *********@alliedbenefit.com. Complete contact information is available upon registration with Muraena.

Who is Cwfm Kathleen Thornton?

Kathleen Thornton is a seasoned Vice President of Contact Center Operations with over 20 years of experience in the healthcare sector. She has a proven track record of enhancing customer experiences and driving operational efficiencies through innovative solutions and strategic thinking. Kathleen is recognized for her ability to foster an inclusive culture and develop leaders at all levels, which has significantly contributed to her organization's success. With a strong focus on automation and process improvement, she excels in optimizing customer journeys while managing costs effectively. Her leadership style emphasizes collaboration and employee engagement, making her a valuable asset in any organization. Kathleen's dedication to excellence has earned her accolades, including the Professionals Of The Year award. Her academic background in Criminal Justice and Sociology adds a unique perspective to her leadership approach, blending analytical skills with a deep understanding of human dynamics.

Cwfm`s contact details

mail

*********@alliedbenefit.com

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