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Dan Herd
Dan Herd
VP, Global Customer Success | Outreach
Atlanta, Georgia, United States
Dan Herd
Summary
Dan Herd is a seasoned leader in customer success and account management, currently serving as the VP of Global Customer Success at Outreach. With a career spanning over two decades, he has a proven track record of driving retention and expansion strategies in high-growth environments. His extensive experience includes collaborating with C-suite executives across various industries, particularly in enterprise software and consulting. Dan is recognized for his ability to build and lead top-performing teams, leveraging data-driven insights to enhance customer engagement and experience. His international background in scaling operations across North America, APAC, and EMEA adds a global perspective to his leadership style. Dan holds an MBA with a concentration in finance and has contributed to several publications on risk management and enterprise risk culture. He is passionate about developing innovative solutions that align business outcomes with customer success.
Dan Herd
Work Experience
VP, Global Customer Success at
Outreach
August 2024 - Present
Customer Success Coach at
SALES IMPACT ACADEMY LTD
July 2023 - Present
Executive Member at
The Pavilion Adult Care Facility
June 2021 - Present
RVP, Enterprise and Strategic Customer Success at
Outreach
November 2022 - July 2024
RVP, Strategic Accounts at
WorkBoard
January 2022 - November 2022
RVP, Southeast at
WorkBoard
May 2021 - January 2022
VP, Advisory at
Gartner
June 2018 - May 2021
Practice Leader and Head of Advisory, APAC at
Gartner
May 2016 - June 2018
Senior Executive Advisor at
Gartner
February 2012 - May 2016
Public Policy and Government Affairs Director- Finance and Legal Practice at
Gartner
August 2010 - February 2012
Senior Public Policy Analyst at
FactSet
March 2007 - August 2010
Investment Analyst at
AON Risk Services Inc of Ohio
June 2005 - March 2007
Account Manager at
Aon Association Services
April 2004 - June 2005
Business Development Representative at
Gartner
June 2003 - April 2004
Dan Herd
Education
UNC Charlotte Belk College of Business, B.S.
Mercer University Stetson-Hatcher School of Business, Mba
Frequently Asked Questions about Dan Herd
What is Dan Herd email address?
Dan Herd's primary email address is ********@outreach.io. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Dan Herd work for?
Dan Herd is a VP, Global Customer Success at Outreach, a company specializing in Prepackaged software.
Where Dan Herd graduated from?
Dan Herd holds a degree in Finance And Political Science from UNC Charlotte Belk College of Business.
How can I directly contact Dan Herd?
To contact Dan Herd directly, you can use the email address ********@outreach.io. Complete contact information is available upon registration with Muraena.
Who is Dan Herd?
Dan Herd is a seasoned leader in customer success and account management, currently serving as the VP of Global Customer Success at Outreach. With a career spanning over two decades, he has a proven track record of driving retention and expansion strategies in high-growth environments. His extensive experience includes collaborating with C-suite executives across various industries, particularly in enterprise software and consulting. Dan is recognized for his ability to build and lead top-performing teams, leveraging data-driven insights to enhance customer engagement and experience. His international background in scaling operations across North America, APAC, and EMEA adds a global perspective to his leadership style. Dan holds an MBA with a concentration in finance and has contributed to several publications on risk management and enterprise risk culture. He is passionate about developing innovative solutions that align business outcomes with customer success.
Dan`s contact details
********@outreach.io
********@salesimpact.io
Colleagues
SVP Product
Vice President of Global Sales
Member Board of Directors
Chief Executive Officer
Chief People Officer
CFO Advisory Board Member
Vice President of Growth Marketing
VP, People
VP of Revenue Operations & Enablement (and Chief of Staff)
Vice President of Product Marketing & Strategy