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Daniel Silva
Daniel Silva
Vice President, Operations | Lokavant
Burlington, Massachusetts, United States
Daniel Silva
Summary
Daniel Silva is a seasoned Customer Success and Professional Services Executive with over 25 years of experience in leading high-performing global teams within complex high-tech environments. His career spans various sectors including healthcare technology, where he has successfully driven customer satisfaction and revenue growth through strategic leadership and innovative solutions. Daniel has a proven track record in building and scaling customer success organizations, having architected teams from the ground up while achieving remarkable customer satisfaction metrics. His expertise encompasses a wide range of areas such as SaaS account management, project management, and business process improvement. He has held senior roles in startups, mid-sized companies, and large corporations, demonstrating versatility and adaptability in different organizational contexts. A strong advocate for talent development, he is committed to fostering a culture of excellence in every team he leads. Daniel's educational background includes an MBA from Northeastern University and a Bachelor's degree from the University of New Hampshire, complementing his extensive professional experience.
Daniel Silva
Work Experience
Vice President, Operations at
Lokavant
January 2024 - Present
Vice President of Customer Success at
Lokavant
February 2023 - January 2024
Vice President of Customer Success at
Castor
December 2020 - September 2022
Senior Director, Customer Success at
Endpoint Clinical
June 2020 - December 2020
Senior Director, Professional Services (Americas) at
TraceLink
July 2015 - April 2020
Director, Customer Success at
Oracle
October 2013 - July 2015
Senior Consulting Practice Manager at
Oracle
October 2010 - October 2013
Services Manager at
Phase Forward
March 2006 - October 2010
Senior Project Manager at
Phase Forward
March 2005 - March 2006
Project Manager at
Phase Forward
July 2001 - March 2005
Trainer at
Phase Forward
February 2000 - July 2001
Trainer at
The TJX Companies, Inc.
May 1999 - February 2000
Area Supervisor at
The TJX Companies, Inc.
February 1998 - May 1999
Economic Development Consultant at
Peace Corps
May 1995 - July 1997
Daniel Silva
Education
Northeastern University, Master Of Business Administration (M.B.A.)
January 1999 - January 2002
University of New Hampshire, Bachelor Of Science (B.S.)
January 1991 - January 1995
Reading Memorial High School
January 1987 - January 1991
Frequently Asked Questions about Daniel Silva
What is Daniel Silva email address?
Daniel Silva's primary email address is ************@castoredc.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Daniel Silva work for?
Daniel Silva is a Vice President, Operations at Lokavant, a company specializing in Computer Systems Design & Related Services.
Where Daniel Silva graduated from?
Daniel Silva holds a degree in Business Administration from Northeastern University.
How can I directly contact Daniel Silva?
To contact Daniel Silva directly, you can use the email address ************@castoredc.com. Complete contact information is available upon registration with Muraena.
Who is Daniel Silva?
Daniel Silva is a seasoned Customer Success and Professional Services Executive with over 25 years of experience in leading high-performing global teams within complex high-tech environments. His career spans various sectors including healthcare technology, where he has successfully driven customer satisfaction and revenue growth through strategic leadership and innovative solutions. Daniel has a proven track record in building and scaling customer success organizations, having architected teams from the ground up while achieving remarkable customer satisfaction metrics. His expertise encompasses a wide range of areas such as SaaS account management, project management, and business process improvement. He has held senior roles in startups, mid-sized companies, and large corporations, demonstrating versatility and adaptability in different organizational contexts. A strong advocate for talent development, he is committed to fostering a culture of excellence in every team he leads. Daniel's educational background includes an MBA from Northeastern University and a Bachelor's degree from the University of New Hampshire, complementing his extensive professional experience.
Daniel`s contact details
************@castoredc.com
************@lokavant.com
************@oracle.com
Colleagues
Vice President, Operations & Quality Management
Official Member
Board Chair