Directory

>

Daniel Silva

avatar

Daniel Silva

Vice President, Operations | Lokavant

Burlington, Massachusetts, United States

View contact details (it's free)

Daniel Silva

Summary

Daniel Silva is a seasoned Customer Success and Professional Services Executive with over 25 years of experience in leading high-performing global teams within complex high-tech environments. His career spans various sectors including healthcare technology, where he has successfully driven customer satisfaction and revenue growth through strategic leadership and innovative solutions. Daniel has a proven track record in building and scaling customer success organizations, having architected teams from the ground up while achieving remarkable customer satisfaction metrics. His expertise encompasses a wide range of areas such as SaaS account management, project management, and business process improvement. He has held senior roles in startups, mid-sized companies, and large corporations, demonstrating versatility and adaptability in different organizational contexts. A strong advocate for talent development, he is committed to fostering a culture of excellence in every team he leads. Daniel's educational background includes an MBA from Northeastern University and a Bachelor's degree from the University of New Hampshire, complementing his extensive professional experience.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Startup Experience

Corporate Experience

Daniel Silva

Work Experience

company logo

Vice President, Operations at

Lokavant

January 2024 - Present

company logo

Vice President of Customer Success at

Lokavant

February 2023 - January 2024

company logo

Vice President of Customer Success at

Castor

December 2020 - September 2022

company logo

Senior Director, Customer Success at

Endpoint Clinical

June 2020 - December 2020

company logo

Senior Director, Professional Services (Americas) at

TraceLink

July 2015 - April 2020

company logo

Director, Customer Success at

Oracle

October 2013 - July 2015

company logo

Senior Consulting Practice Manager at

Oracle

October 2010 - October 2013

company logo

Services Manager at

Phase Forward

March 2006 - October 2010

company logo

Senior Project Manager at

Phase Forward

March 2005 - March 2006

company logo

Project Manager at

Phase Forward

July 2001 - March 2005

company logo

Trainer at

Phase Forward

February 2000 - July 2001

company logo

Trainer at

The TJX Companies, Inc.

May 1999 - February 2000

company logo

Area Supervisor at

The TJX Companies, Inc.

February 1998 - May 1999

company logo

Economic Development Consultant at

Peace Corps

May 1995 - July 1997

Logos provided by Logo.dev

Daniel Silva

Education

Northeastern University, Master Of Business Administration (M.B.A.)

January 1999 - January 2002

University of New Hampshire, Bachelor Of Science (B.S.)

January 1991 - January 1995

Reading Memorial High School

January 1987 - January 1991

Frequently Asked Questions about Daniel Silva

What is Daniel Silva email address?

Daniel Silva's primary email address is ************@castoredc.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Daniel Silva work for?

Daniel Silva is a Vice President, Operations at Lokavant, a company specializing in Computer Systems Design & Related Services.

Where Daniel Silva graduated from?

Daniel Silva holds a degree in Business Administration from Northeastern University.

How can I directly contact Daniel Silva?

To contact Daniel Silva directly, you can use the email address ************@castoredc.com. Complete contact information is available upon registration with Muraena.

Who is Daniel Silva?

Daniel Silva is a seasoned Customer Success and Professional Services Executive with over 25 years of experience in leading high-performing global teams within complex high-tech environments. His career spans various sectors including healthcare technology, where he has successfully driven customer satisfaction and revenue growth through strategic leadership and innovative solutions. Daniel has a proven track record in building and scaling customer success organizations, having architected teams from the ground up while achieving remarkable customer satisfaction metrics. His expertise encompasses a wide range of areas such as SaaS account management, project management, and business process improvement. He has held senior roles in startups, mid-sized companies, and large corporations, demonstrating versatility and adaptability in different organizational contexts. A strong advocate for talent development, he is committed to fostering a culture of excellence in every team he leads. Daniel's educational background includes an MBA from Northeastern University and a Bachelor's degree from the University of New Hampshire, complementing his extensive professional experience.

Daniel`s contact details

mail

************@castoredc.com

************@lokavant.com

************@oracle.com

Colleagues

Rob Lorusso

Vice President, Operations & Quality Management

avatar
Rohit Nambisan

Official Member

avatar
Alex Gasner

Board Chair

View Contact details (it's free)
Request Profile Removal