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Darren Swanson
Darren Swanson
Vice President of Customer Experience | ASAPP
United States
Darren Swanson
Summary
Darren Swanson is a seasoned operations executive with a wealth of experience in customer experience management and business process outsourcing. Currently serving as the Vice President of Customer Experience at ASAPP, he has a proven track record in leading large-scale operations, enhancing customer satisfaction, and driving employee engagement. His expertise spans across multiple sectors, including telecommunications and technology, where he has successfully managed multimillion-dollar budgets and complex client relationships. With a strong focus on strategic planning and operational excellence, Darren has consistently improved performance metrics and reduced costs in various roles. His educational background in Architecture and an MBA with a focus on Management and Finance provides a unique perspective on problem-solving and innovation in operations. Beyond his professional life, he is an avid golfer and maintains an active lifestyle, balancing work with personal wellness.
Darren Swanson
Work Experience
Vice President of Customer Experience at
ASAPP
November 2020 - Present
Vice President Operations at
HGS - Hinduja Global Solutions
August 2019 - November 2020
Senior Vice President Strategic Client and Operations Management at
Foundever (fmr Sitel Corporation)
December 2016 - March 2019
Vice President of Operations at
DISH Network
February 2009 - November 2016
Vice President of Global Operations at
TTEC Holdings, Inc.
August 2000 - February 2009
Executive Director/Director of Global Operations at
TTEC Holdings, Inc.
August 2004 - October 2007
Site Director at
TTEC Holdings, Inc.
June 2002 - July 2004
Senior Manager at
Nextel™️ Communications
August 2000 - May 2002
Program Manager at
Aon Innovative Solutions
September 1998 - July 2000
Sales Manager at
Knowledge Alliance
February 1998 - July 1998
Call Center Unit Manager at
Citicorp Diners Club
January 1996 - January 1998
Assistant Manager at
Gotham Soccer
January 1994 - December 1995
Facilities Manager at
Hyland Hills Parks & Recreation District
January 1992 - January 1994
Accounts Payable/Receivable Specialist at
Hyland Hills Parks & Recreation District
January 1991 - January 1992
Draftsman at
Keeney Design
January 1990 - January 1991
Darren Swanson
Education
University of Colorado Denver, Mba
January 1993 - January 1995
University of Nebraska-Lincoln, Bachelor Of Science (Bs)
January 1985 - January 1989
Frequently Asked Questions about Darren Swanson
What is Darren Swanson email address?
Darren Swanson's primary email address is ********@enterprise.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Darren Swanson work for?
Darren Swanson is a Vice President of Customer Experience at ASAPP, a company specializing in Custom computer programming services.
Where Darren Swanson graduated from?
Darren Swanson holds a degree in Management, Finance, Economics, Accounting from University of Colorado Denver.
How can I directly contact Darren Swanson?
To contact Darren Swanson directly, you can use the email address ********@enterprise.com. Complete contact information is available upon registration with Muraena.
Who is Darren Swanson?
Darren Swanson is a seasoned operations executive with a wealth of experience in customer experience management and business process outsourcing. Currently serving as the Vice President of Customer Experience at ASAPP, he has a proven track record in leading large-scale operations, enhancing customer satisfaction, and driving employee engagement. His expertise spans across multiple sectors, including telecommunications and technology, where he has successfully managed multimillion-dollar budgets and complex client relationships. With a strong focus on strategic planning and operational excellence, Darren has consistently improved performance metrics and reduced costs in various roles. His educational background in Architecture and an MBA with a focus on Management and Finance provides a unique perspective on problem-solving and innovation in operations. Beyond his professional life, he is an avid golfer and maintains an active lifestyle, balancing work with personal wellness.
Darren`s contact details
********@enterprise.com
**************@dishnetwork.com
**************@dish.com
**************@teamhgs.com
********@asapp.com
Colleagues
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