Directory
>
Dave Glenn
Dave Glenn
SVP, Customer Operations | Gogo Business Aviation
Englewood, Colorado, United States
Dave Glenn
Summary
Dave Glenn is a seasoned executive with extensive experience in customer operations and management within the communication services industry. Currently serving as the Senior Vice President of Customer Operations at Gogo Business Aviation, he has a proven track record of improving customer satisfaction and operational efficiency. With a strong background in analytics, process improvement, and team leadership, Dave has successfully managed large teams and complex projects across various organizations. His career spans over two decades, including significant roles at Teletech and Nice Systems, where he led customer support initiatives for Fortune 100 companies. Dave holds a Master's degree in Public Administration from Webster University and a Bachelor's degree in Engineering from the United States Air Force Academy. He is passionate about leveraging technology to enhance customer experiences and drive business success, making him a valuable asset in any leadership role.
Dave Glenn
Work Experience
SVP, Customer Operations at
Gogo Business Aviation
June 2019 - Present
VP, Customer Operations at
Gogo Business Aviation
July 2015 - June 2019
Executive Director, HC Analytics & Performance Measurements at
TTEC
September 2013 - July 2015
Executive Director, Learning Delivery at
TTEC
June 2010 - August 2013
Vice President, Client Support Center at
NICE
October 2007 - June 2010
Vice President, Customer Operations at
Covad Communications
June 1999 - October 2007
Dave Glenn
Education
January 1990 - January 1992
United States Air Force Academy, Bs
January 1983 - January 1987
Frequently Asked Questions about Dave Glenn
What company does Dave Glenn work for?
Dave Glenn is a SVP, Customer Operations at Gogo Business Aviation, a company specializing in Communication services, nec.
Where Dave Glenn graduated from?
Dave Glenn holds a degree in Public Administration from Webster University.
Who is Dave Glenn?
Dave Glenn is a seasoned executive with extensive experience in customer operations and management within the communication services industry. Currently serving as the Senior Vice President of Customer Operations at Gogo Business Aviation, he has a proven track record of improving customer satisfaction and operational efficiency. With a strong background in analytics, process improvement, and team leadership, Dave has successfully managed large teams and complex projects across various organizations. His career spans over two decades, including significant roles at Teletech and Nice Systems, where he led customer support initiatives for Fortune 100 companies. Dave holds a Master's degree in Public Administration from Webster University and a Bachelor's degree in Engineering from the United States Air Force Academy. He is passionate about leveraging technology to enhance customer experiences and drive business success, making him a valuable asset in any leadership role.
Dave`s contact details
Colleagues
SVP, Business Aviation Development
Chief Strategy Officer
Senior Vice President - Business Development
VP of Network Operations
VP, People Experience
VP, Corporate Controller and Chief Accounting Officer
Senior Vice President, Product Management
President Gogo Business Aviation
Executive Vice President, General Counsel and Corporate Secretary
Vice President, OEM Sales