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Deanne Folk

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Deanne Folk

SVP of Client Success | Backstop Solutions Group

Chicago, Illinois, United States

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Deanne Folk

Summary

Deanne Folk is a seasoned professional with over 14 years of dedicated service at Backstop Solutions, where she currently holds the position of Senior Vice President of Client Success. Her extensive experience in client engagement and software adoption has been pivotal in enhancing user satisfaction and driving client relationships. Deanne's journey from a Client Services Representative to a senior leadership role exemplifies her commitment to professional growth and excellence in customer support. A graduate of Western Michigan University, she specializes in Telecommunications Information Management, blending technical knowledge with a strong business acumen. Her ability to manage large-scale client interactions and execute comprehensive training programs showcases her leadership capabilities. Beyond her professional life, Deanne is passionate about leveraging technology to foster client success in the FinTech industry.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Leadership Development

Organisational experience

Corporate Experience

Deanne Folk

Work Experience

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SVP of Client Success at

Backstop Solutions Group

January 2023 - Present

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Vice President of Client Success at

Backstop Solutions Group

March 2019 - January 2023

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Vice President of Knowledge Management at

Backstop Solutions Group

July 2016 - March 2019

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Director of Knowledge Management at

Backstop Solutions Group

December 2015 - June 2016

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Education Program Manager at

Backstop Solutions Group

January 2014 - December 2015

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Adoption and Retention Specialist at

Backstop Solutions Group

July 2011 - December 2013

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Client Services Representative at

Backstop Solutions Group

February 2008 - July 2011

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Account Executive at

Paramount

August 2007 - January 2008

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Intern at

CTS TELECOMUNICACOES

January 2007 - May 2007

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Deanne Folk

Education

Homer High School, High School Diploma

January 1999 - January 2002

Frequently Asked Questions about Deanne Folk

What is Deanne Folk email address?

Deanne Folk's primary email address is *****@backstopsolutions.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Deanne Folk work for?

Deanne Folk is a SVP of Client Success at Backstop Solutions Group, a company specializing in Monetary Authorities-Central Bank.

Where Deanne Folk graduated from?

Deanne Folk holds a degree in Telecommunications Information Management from Western Michigan University - Haworth College of Business.

How can I directly contact Deanne Folk?

To contact Deanne Folk directly, you can use the email address *****@backstopsolutions.com. Complete contact information is available upon registration with Muraena.

Who is Deanne Folk?

Deanne Folk is a seasoned professional with over 14 years of dedicated service at Backstop Solutions, where she currently holds the position of Senior Vice President of Client Success. Her extensive experience in client engagement and software adoption has been pivotal in enhancing user satisfaction and driving client relationships. Deanne's journey from a Client Services Representative to a senior leadership role exemplifies her commitment to professional growth and excellence in customer support. A graduate of Western Michigan University, she specializes in Telecommunications Information Management, blending technical knowledge with a strong business acumen. Her ability to manage large-scale client interactions and execute comprehensive training programs showcases her leadership capabilities. Beyond her professional life, Deanne is passionate about leveraging technology to foster client success in the FinTech industry.

Deanne`s contact details

mail

*****@backstopsolutions.com

Colleagues

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Gregory Fujii

Segment Lead and Head of Sales, Investors

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Gunnar Olsen

Vice President of IT, Operations, and Facilities

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Sameer Shangloo

VP, Head of Commercial Operations EMEA & APAC

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Scott Latimer

VP of Finance

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Keyur S

VP, Software Development

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Clint Coghill

Chief Executive Officer

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Bob Simon

Vice President of Solutions Consulting

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Gunnar Olsen

Vice President of IT, Operations, and Facilities

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Ben Crawford Cfa

VP, Head of Research & Product

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