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Deanne Folk
Deanne Folk
SVP of Client Success | Backstop Solutions Group
Chicago, Illinois, United States
Deanne Folk
Summary
Deanne Folk is a seasoned professional with over 14 years of dedicated service at Backstop Solutions, where she currently holds the position of Senior Vice President of Client Success. Her extensive experience in client engagement and software adoption has been pivotal in enhancing user satisfaction and driving client relationships. Deanne's journey from a Client Services Representative to a senior leadership role exemplifies her commitment to professional growth and excellence in customer support. A graduate of Western Michigan University, she specializes in Telecommunications Information Management, blending technical knowledge with a strong business acumen. Her ability to manage large-scale client interactions and execute comprehensive training programs showcases her leadership capabilities. Beyond her professional life, Deanne is passionate about leveraging technology to foster client success in the FinTech industry.
Deanne Folk
Work Experience
SVP of Client Success at
Backstop Solutions Group
January 2023 - Present
Vice President of Client Success at
Backstop Solutions Group
March 2019 - January 2023
Vice President of Knowledge Management at
Backstop Solutions Group
July 2016 - March 2019
Director of Knowledge Management at
Backstop Solutions Group
December 2015 - June 2016
Education Program Manager at
Backstop Solutions Group
January 2014 - December 2015
Adoption and Retention Specialist at
Backstop Solutions Group
July 2011 - December 2013
Client Services Representative at
Backstop Solutions Group
February 2008 - July 2011
Account Executive at
Paramount
August 2007 - January 2008
Intern at
CTS TELECOMUNICACOES
January 2007 - May 2007
Deanne Folk
Education
Western Michigan University - Haworth College of Business, Bba
January 2002 - January 2007
Homer High School, High School Diploma
January 1999 - January 2002
Frequently Asked Questions about Deanne Folk
What is Deanne Folk email address?
Deanne Folk's primary email address is *****@backstopsolutions.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Deanne Folk work for?
Deanne Folk is a SVP of Client Success at Backstop Solutions Group, a company specializing in Monetary Authorities-Central Bank.
Where Deanne Folk graduated from?
Deanne Folk holds a degree in Telecommunications Information Management from Western Michigan University - Haworth College of Business.
How can I directly contact Deanne Folk?
To contact Deanne Folk directly, you can use the email address *****@backstopsolutions.com. Complete contact information is available upon registration with Muraena.
Who is Deanne Folk?
Deanne Folk is a seasoned professional with over 14 years of dedicated service at Backstop Solutions, where she currently holds the position of Senior Vice President of Client Success. Her extensive experience in client engagement and software adoption has been pivotal in enhancing user satisfaction and driving client relationships. Deanne's journey from a Client Services Representative to a senior leadership role exemplifies her commitment to professional growth and excellence in customer support. A graduate of Western Michigan University, she specializes in Telecommunications Information Management, blending technical knowledge with a strong business acumen. Her ability to manage large-scale client interactions and execute comprehensive training programs showcases her leadership capabilities. Beyond her professional life, Deanne is passionate about leveraging technology to foster client success in the FinTech industry.
Deanne`s contact details
*****@backstopsolutions.com
Colleagues
Segment Lead and Head of Sales, Investors
Vice President of IT, Operations, and Facilities
VP, Head of Commercial Operations EMEA & APAC
VP of Finance
VP, Software Development
Chief Executive Officer
Vice President of Solutions Consulting
CFO
Vice President of IT, Operations, and Facilities
VP, Head of Research & Product