Directory
>
Dennis Fitzgerald
Dennis Fitzgerald
Vice President of Servicing | Reach Financial
Naples, Florida, United States
Dennis Fitzgerald
Summary
Dennis Fitzgerald is a seasoned executive with over 20 years of experience in customer experience and collections, currently serving as the Vice President of Servicing at Reach Financial. He has a proven track record in leading high-performing teams and optimizing operational efficiency in fast-paced environments. Dennis is known for his analytical skills and ability to implement innovative solutions that enhance customer engagement. His leadership style is characterized by a focus on coaching and empowering his team, which has led to numerous awards, including the Silver Stevie for Customer Service Executive of the Year. He has successfully built and scaled contact centers across various regions, demonstrating his adaptability and strategic planning capabilities. Dennis holds a degree in Business Administration from Arizona State University and is passionate about fostering a culture of excellence in customer service. He is also bilingual in Spanish, which adds to his versatility in diverse work environments. In his free time, Dennis enjoys mentoring young professionals in the industry.
Dennis Fitzgerald
Work Experience
Vice President of Servicing at
Reach Financial
August 2021 - Present
VP of Customer Experience and Collections at
Reach Financial
March 2023 - September 2023
Director Of Customer Experience at
Reach Financial
August 2021 - March 2023
Contact Center Manager/Intern Program Manager at
Network Capital
February 2021 - August 2021
Contact Center Consultant and Director of Sales at
Strategic Litigation Partners
July 2016 - March 2021
Company Owner at
Simple Call Solutions
December 2009 - February 2021
Director of Customer Success at
Idscr
August 2006 - December 2009
Loan Officer/Branch Manager at
Nationstar Mortgage
January 2003 - January 2006
Dennis Fitzgerald
Education
January 2000 - January 2003
St. Peters Boys High School, Diploma
January 1991 - January 1995
Frequently Asked Questions about Dennis Fitzgerald
What is Dennis Fitzgerald email address?
Dennis Fitzgerald's primary email address is *****************@reach.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Dennis Fitzgerald work for?
Dennis Fitzgerald is a Vice President of Servicing at Reach Financial, a company specializing in Functions related to depository banking.
Where Dennis Fitzgerald graduated from?
Dennis Fitzgerald holds a degree in Business Administration And Management, General from Arizona State University.
How can I directly contact Dennis Fitzgerald?
To contact Dennis Fitzgerald directly, you can use the email address *****************@reach.com. Complete contact information is available upon registration with Muraena.
Who is Dennis Fitzgerald?
Dennis Fitzgerald is a seasoned executive with over 20 years of experience in customer experience and collections, currently serving as the Vice President of Servicing at Reach Financial. He has a proven track record in leading high-performing teams and optimizing operational efficiency in fast-paced environments. Dennis is known for his analytical skills and ability to implement innovative solutions that enhance customer engagement. His leadership style is characterized by a focus on coaching and empowering his team, which has led to numerous awards, including the Silver Stevie for Customer Service Executive of the Year. He has successfully built and scaled contact centers across various regions, demonstrating his adaptability and strategic planning capabilities. Dennis holds a degree in Business Administration from Arizona State University and is passionate about fostering a culture of excellence in customer service. He is also bilingual in Spanish, which adds to his versatility in diverse work environments. In his free time, Dennis enjoys mentoring young professionals in the industry.
Dennis`s contact details
*****************@reach.com
Colleagues
Co-President & Chief Financial Officer
Chief Salesforce Architect
Vice President of People & Culture
Vice President, Business Operations
Vice President of Risk Management
Partner