Directory

>

Derek Eck

avatar

Derek Eck

Chief Experience Officer | Intradiem

Westfield, Indiana, United States

View contact details (it's free)

Derek Eck

Summary

Derek Eck is a seasoned Chief Experience Officer at Intradiem, specializing in Customer Success and Workforce Management. With over 15 years of experience in customer operations, he is dedicated to enhancing customer satisfaction and optimizing workforce productivity. Derek's people-first leadership philosophy drives his commitment to delivering exceptional customer experiences. He has a proven track record in designing and implementing successful customer success programs and coaching teams to exceed customer expectations. Derek's expertise spans various domains, including data analysis, project management, and strategic planning. His educational background in Business Administration reinforces his analytical and managerial skills. Outside of work, Derek is passionate about leveraging technology to improve customer interactions and drive business success. He believes in the power of collaboration across functions to align customer objectives with innovative solutions.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Emerging Technologies

Leadership Development

Organisational experience

Corporate Experience

Derek Eck

Work Experience

company logo

Chief Experience Officer at

Intradiem

January 2024 - Present

company logo

Senior Vice President, Customer Success at

Intradiem

January 2023 - January 2024

company logo

Vice President, Customer Success at

Intradiem

December 2021 - February 2023

company logo

Director of Customer Success at

Intradiem

March 2019 - December 2021

company logo

Customer Success Manager at

Intradiem

October 2016 - March 2019

company logo

Manager, Workforce Management at

Stericycle

October 2013 - October 2016

company logo

Senior Resource Management Analyst at

Express Scripts Holding Co

May 2007 - October 2013

company logo

Business Analyst - Workforce Management at

Indiana University Health, Inc.

February 2012 - January 2013

Logos provided by Logo.dev

Derek Eck

Education

Franklin University, Bachelor Of Business Administration (B.B.A.)

January 2017 - January 2024

Ivy Tech Community College of Indiana, Technical Degree

January 2013 - January 2017

Ben Davis High School, Core 40

January 2001 - January 2003

Frequently Asked Questions about Derek Eck

What is Derek Eck email address?

Derek Eck's primary email address is *********@intradiem.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Derek Eck work for?

Derek Eck is a Chief Experience Officer at Intradiem, a company specializing in Prepackaged software.

Where Derek Eck graduated from?

Derek Eck holds a degree in Business Administration And Management, General from Franklin University.

How can I directly contact Derek Eck?

To contact Derek Eck directly, you can use the email address *********@intradiem.com. Complete contact information is available upon registration with Muraena.

Who is Derek Eck?

Derek Eck is a seasoned Chief Experience Officer at Intradiem, specializing in Customer Success and Workforce Management. With over 15 years of experience in customer operations, he is dedicated to enhancing customer satisfaction and optimizing workforce productivity. Derek's people-first leadership philosophy drives his commitment to delivering exceptional customer experiences. He has a proven track record in designing and implementing successful customer success programs and coaching teams to exceed customer expectations. Derek's expertise spans various domains, including data analysis, project management, and strategic planning. His educational background in Business Administration reinforces his analytical and managerial skills. Outside of work, Derek is passionate about leveraging technology to improve customer interactions and drive business success. He believes in the power of collaboration across functions to align customer objectives with innovative solutions.

Derek`s contact details

mail

*********@intradiem.com

Colleagues

avatar
Tom Russell

Chief Marketing Officer

avatar
Kimberly Hiler

Chief People Officer

avatar
Larry Swift

Vice President

avatar
Nick Dixon

Vice President - Technical Operations

avatar
Eric Drucker

VP, Development

avatar
Daryl Webster

Vice President DevSecOps

avatar
Chris Busbee

Senior Vice President, Product

Kevin Wilson

Chief Technology Officer

avatar
Jonathan Adams

SVP, Finance

View Contact details (it's free)
Request Profile Removal