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Dexter Johnson
Dexter Johnson
SVP of Customer Experience Strategy and Initiatives (North America Claims) | Chubb Group of Insurance Companies
Scottsdale, Arizona, United States
Dexter Johnson
Summary
Dexter Johnson is an experienced Business Transformation Leader based in Scottsdale, Arizona, with a robust background in management consulting and the insurance industry. He has held senior roles at prominent companies such as Chubb Group and Farmers Insurance, driving customer experience strategies and operational improvements. With a PhD in Engineering from the University of Cambridge, Dexter blends technical acumen with leadership expertise, making him a valuable asset in any organization. His diverse experience spans change management, operational strategy, and transformational leadership, showcasing his adaptability in various roles. He is passionate about enhancing customer experiences and fostering innovation within teams. Dexter's commitment to excellence and continuous improvement is evident in his career trajectory, where he has consistently delivered results in dynamic environments. He remains focused on leveraging his skills to drive business success and mentor emerging leaders in the industry.
Dexter Johnson
Work Experience
SVP of Customer Experience Strategy and Initiatives (North America Claims) at
Chubb Group of Insurance Companies
October 2023 - Present
Head of Business Transformation at
Nature's Best, Inc.
June 2023 - October 2023
Head Of Direct Sales at
Nature's Best, Inc.
September 2020 - August 2023
Head of Direct Customer Sales and Service at
Nature's Best, Inc.
November 2018 - September 2020
Head Of Service Operations Strategy and Service Delivery at
Nature's Best, Inc.
June 2016 - November 2019
Head of Enterprise Customer Experience at
Nature's Best, Inc.
March 2013 - June 2016
Head of Personal Lines Product Presentation at
Nature's Best, Inc.
February 2012 - February 2013
Regional Product Manager at
Nature's Best, Inc.
January 2005 - February 2012
Product Manager at
Bristol West Insurance Group
June 2003 - June 2005
Associate/ JEM at
McKinsey & Company Inc
April 2000 - June 2003
Dexter Johnson
Education
University of Cambridge, Doctor Of Philosophy (Phd)
January 1997 - January 2000
University of Southampton, Bachelor Of Engineering (Beng), Hons (1st Class)
January 1994 - January 1997
Frequently Asked Questions about Dexter Johnson
What is Dexter Johnson email address?
Dexter Johnson's primary email address is ******@naturesbestinc.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Dexter Johnson work for?
Dexter Johnson is a SVP of Customer Experience Strategy and Initiatives (North America Claims) at Chubb Group of Insurance Companies, a company specializing in Agencies, Brokerages, & Other Insurance Related Activities.
Where Dexter Johnson graduated from?
Dexter Johnson holds a degree in Engineering from University of Cambridge.
How can I directly contact Dexter Johnson?
To contact Dexter Johnson directly, you can use the email address ******@naturesbestinc.com. Complete contact information is available upon registration with Muraena.
Who is Dexter Johnson?
Dexter Johnson is an experienced Business Transformation Leader based in Scottsdale, Arizona, with a robust background in management consulting and the insurance industry. He has held senior roles at prominent companies such as Chubb Group and Farmers Insurance, driving customer experience strategies and operational improvements. With a PhD in Engineering from the University of Cambridge, Dexter blends technical acumen with leadership expertise, making him a valuable asset in any organization. His diverse experience spans change management, operational strategy, and transformational leadership, showcasing his adaptability in various roles. He is passionate about enhancing customer experiences and fostering innovation within teams. Dexter's commitment to excellence and continuous improvement is evident in his career trajectory, where he has consistently delivered results in dynamic environments. He remains focused on leveraging his skills to drive business success and mentor emerging leaders in the industry.
Dexter`s contact details
******@naturesbestinc.com
********@dc-atty.com
**************@farmers.com
**************@bristolwest.com
Colleagues
Vice President
Managing Director
VP Human Resources
Vice President
Group Chief Underwriting Officer
Vice President, Technology Insurance Specialty Manager
Senior Vice President Claims
Vice President - IT
Chief Underwriting Officer - Financial Lines
Senior Vice President