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Dinu Ionescu

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Dinu Ionescu

Vice President, Customer Success | Arch Systems

New York, United States

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Dinu Ionescu

Summary

Dinu Ionescu is a seasoned Vice President specializing in Customer Experience within the Computer Systems Design industry. With a solid background in account management and agile methodologies, he has successfully led customer-facing teams to achieve remarkable revenue retention and growth. Dinu's consultative approach with C-level executives has established him as a trusted advisor, ensuring continuous value delivery. His leadership style focuses on creating a customer-centric culture that motivates teams to exceed expectations. Dinu's extensive experience spans across various roles in customer success and professional services, where he has demonstrated an ability to build high-performing teams and develop strategic relationships with key decision-makers. He holds a Bachelor of Applied Science in Computer Science and has pursued further education in Business Administration. Dinu's passion for fostering client relationships is matched by his commitment to driving organizational success through innovation and strategic planning.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Immigrant

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Startup Experience

Dinu Ionescu

Work Experience

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Vice President, Customer Success at

Arch Systems

March 2023 - Present

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Vice President, Customer Operations at

Condeco Myvrm Inc.

March 2020 - March 2023

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Sr. Director Client Sucess at

Sermo

February 2019 - March 2020

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Sr. Client Success Manager at

Sisense for Cloud Data Teams

March 2015 - February 2019

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Sr. Director, Client Business Manager at

NICE

October 2013 - March 2015

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Sr. Director, Customer Care at

CAST

January 2011 - October 2013

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Director, Technical Services at

CAST SOFTWARE LIMITED

January 2006 - July 2011

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Director, Technical Services at

Verint

July 2003 - September 2006

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Dinu Ionescu

Education

Academy of Economic Studies, Bucharest , Bachelor Of Applied Science (B.A.Sc.)

University of Ottawa | Université d'Ottawa

Frequently Asked Questions about Dinu Ionescu

What is Dinu Ionescu email address?

Dinu Ionescu's primary email address is *********@castsoftware.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Dinu Ionescu work for?

Dinu Ionescu is a Vice President, Customer Success at Arch Systems, a company specializing in Prepackaged software.

Where Dinu Ionescu graduated from?

Dinu Ionescu holds a degree in Bachelor Of Science - Computer Science, Major In Economic Cybernetics And Statistics from Academy of Economic Studies, Bucharest .

How can I directly contact Dinu Ionescu?

To contact Dinu Ionescu directly, you can use the email address *********@castsoftware.com. Complete contact information is available upon registration with Muraena.

Is Dinu Ionescu an immigrant?

Yes, Dinu Ionescu is an immigrant and currently based in United States

Who is Dinu Ionescu?

Dinu Ionescu is a seasoned Vice President specializing in Customer Experience within the Computer Systems Design industry. With a solid background in account management and agile methodologies, he has successfully led customer-facing teams to achieve remarkable revenue retention and growth. Dinu's consultative approach with C-level executives has established him as a trusted advisor, ensuring continuous value delivery. His leadership style focuses on creating a customer-centric culture that motivates teams to exceed expectations. Dinu's extensive experience spans across various roles in customer success and professional services, where he has demonstrated an ability to build high-performing teams and develop strategic relationships with key decision-makers. He holds a Bachelor of Applied Science in Computer Science and has pursued further education in Business Administration. Dinu's passion for fostering client relationships is matched by his commitment to driving organizational success through innovation and strategic planning.

Dinu`s contact details

mail

*********@castsoftware.com

********@archsys.io

Colleagues

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Andrew Scheuermann

Investor and Advisor

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Tim Burke

Cofounder And Chief Technical Officer

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Joel Eterovich

Vice President of Global Sales

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