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Doug Willoughby

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Doug Willoughby

Vice President Member Services | Thrive Market

Nashville-Davidson, Tennessee, United States

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Doug Willoughby

Summary

Doug Willoughby is an accomplished senior leader currently serving as the VP of Member Services at Thrive Market. With extensive experience in customer experience and operations management, he has a proven track record of success across various industries including eCommerce and passenger transportation. Doug's expertise spans account management, business development, and customer relationship management, making him a valuable asset in any organization. He has held several leadership roles in notable companies such as Guthy Renker and Vonage, where he was instrumental in driving customer retention and operational excellence. Doug is passionate about leveraging technology to enhance the customer experience and streamline business processes. His educational background in Economics and Marketing further complements his strategic approach to business. Residing in Nashville-Davidson, Tennessee, Doug is well-versed in the dynamics of the modern marketplace and is committed to fostering innovation and growth within his teams.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Doug Willoughby

Work Experience

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Vice President Member Services at

Thrive Market

January 2017 - Present

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Vice President Operations at

OceanX, LLC

January 2016 - January 2017

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Vice President Contact Center Operations at

Guthy|Renker

March 2013 - January 2017

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Senior Director - Customer Service at

Guthy|Renker

August 2011 - March 2013

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Director Of Sales at

Guthy|Renker

July 2010 - August 2011

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Consultant at

Nhbw Consulting Services

January 2008 - January 2010

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Director of Operations - Customer Care at

Vonage

July 2007 - October 2008

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Vendor Manager at

Vonage

February 2007 - July 2007

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Business Performance Leader at

General Motors

January 2001 - January 2007

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Doug Willoughby

Education

Frequently Asked Questions about Doug Willoughby

What is Doug Willoughby email address?

Doug Willoughby's primary email address is ***************@thrivemarket.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Doug Willoughby work for?

Doug Willoughby is a Vice President Member Services at Thrive Market, a company specializing in Other Amusement & Recreation Industries.

Where Doug Willoughby graduated from?

Doug Willoughby holds a degree in Economics from University of Detroit Mercy.

How can I directly contact Doug Willoughby?

To contact Doug Willoughby directly, you can use the email address ***************@thrivemarket.com. Complete contact information is available upon registration with Muraena.

Who is Doug Willoughby?

Doug Willoughby is an accomplished senior leader currently serving as the VP of Member Services at Thrive Market. With extensive experience in customer experience and operations management, he has a proven track record of success across various industries including eCommerce and passenger transportation. Doug's expertise spans account management, business development, and customer relationship management, making him a valuable asset in any organization. He has held several leadership roles in notable companies such as Guthy Renker and Vonage, where he was instrumental in driving customer retention and operational excellence. Doug is passionate about leveraging technology to enhance the customer experience and streamline business processes. His educational background in Economics and Marketing further complements his strategic approach to business. Residing in Nashville-Davidson, Tennessee, Doug is well-versed in the dynamics of the modern marketplace and is committed to fostering innovation and growth within his teams.

Doug`s contact details

mail

***************@thrivemarket.com

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Gina Hwang

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