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Drex Fitzwater

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Drex Fitzwater

Workforce Management Supervisor | Maximus

Virginia, United States

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Drex Fitzwater

Summary

Drex Fitzwater is an accomplished Vice President specializing in Strategic Workforce Planning with over 21 years of experience in multi-site and multi-channel contact center environments. He has a proven track record of implementing effective workforce management strategies and methodologies that drive operational excellence and efficiency. His leadership has been recognized with the Workforce Management Professional of the Year award in 2009. Drex has successfully led teams at major organizations like Maximus, Lockheed Martin, and AOL, where he honed his skills in forecasting, staffing, and financial planning. He is adept at managing complex operations with a peak workforce of around 17,000 agents and has a strong focus on metrics-driven decision-making. His strategic vision in workforce management has positioned him as a key player in enhancing organizational performance. Drex is passionate about leveraging technology to optimize workforce functions and improve service delivery.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Drex Fitzwater

Work Experience

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VP, Strategic Workforce Planning at

Maximus

November 2007 - Present

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Frequently Asked Questions about Drex Fitzwater

What is Drex Fitzwater email address?

Drex Fitzwater's primary email address is **************@maximus.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Drex Fitzwater work for?

Drex Fitzwater is a Workforce Management Supervisor at Maximus.

How can I directly contact Drex Fitzwater?

To contact Drex Fitzwater directly, you can use the email address **************@maximus.com. Complete contact information is available upon registration with Muraena.

Who is Drex Fitzwater?

Drex Fitzwater is an accomplished Vice President specializing in Strategic Workforce Planning with over 21 years of experience in multi-site and multi-channel contact center environments. He has a proven track record of implementing effective workforce management strategies and methodologies that drive operational excellence and efficiency. His leadership has been recognized with the Workforce Management Professional of the Year award in 2009. Drex has successfully led teams at major organizations like Maximus, Lockheed Martin, and AOL, where he honed his skills in forecasting, staffing, and financial planning. He is adept at managing complex operations with a peak workforce of around 17,000 agents and has a strong focus on metrics-driven decision-making. His strategic vision in workforce management has positioned him as a key player in enhancing organizational performance. Drex is passionate about leveraging technology to optimize workforce functions and improve service delivery.

Drex`s contact details

mail

**************@maximus.com

**************@gdit.com

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