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Dustin Pence
Dustin Pence
VP of Customer Success | Cloudbeds
United States
Dustin Pence
Summary
Dustin Pence is a seasoned professional specializing in customer success and transformative leadership within the higher education and hospitality sectors. With a robust background in change management and cross-functional team leadership, he has consistently driven initiatives that enhance customer satisfaction and loyalty. His career spans various leadership roles, where he has successfully overseen large teams and implemented strategies that significantly boost retention and growth. Dustin's expertise in customer experience transformation is complemented by his ability to integrate technology roadmaps that support organizational goals. He is known for fostering a customer-centric culture and attracting top talent to enhance team effectiveness. With a Bachelor's degree in Organizational Administration and extensive experience in customer support and management, Dustin combines strategic vision with operational excellence to achieve outstanding results.
Dustin Pence
Work Experience
VP of Customer Success at
Cloudbeds
November 2021 - Present
Director of Customer Success at
Cloudbeds
January 2020 - December 2021
Director of Customer Success at
Acquia
January 2019 - January 2020
Head of Professional Services and Customer Experience Management at
Acquia
February 2017 - January 2020
Customer Success Manager at
Acquia
March 2016 - February 2017
Release Manager at
Acquia
September 2015 - March 2016
Implementation Specialist at
Acquia
December 2014 - August 2015
Senior Systems Information Analyst at
Madison College
January 2013 - November 2014
Communications Analyst at
Madison College
July 2013 - December 2013
Enrollment Center Coordinator at
Madison College
December 2011 - June 2013
Admissions/Records Facilitator at
Madison College
December 2010 - December 2011
Dustin Pence
Education
University of Wisconsin-Oshkosh, Bachelor's Degree
January 2013 - January 2014
Santa Fe College, Associate Of Arts Degree
January 2005 - January 2006
Frequently Asked Questions about Dustin Pence
What is Dustin Pence email address?
Dustin Pence's primary email address is ************@cloudbeds.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Dustin Pence work for?
Dustin Pence is a VP of Customer Success at Cloudbeds, a company specializing in Hotels & motels.
Where Dustin Pence graduated from?
Dustin Pence holds a degree in Organizational Administration from University of Wisconsin-Oshkosh.
How can I directly contact Dustin Pence?
To contact Dustin Pence directly, you can use the email address ************@cloudbeds.com. Complete contact information is available upon registration with Muraena.
Who is Dustin Pence?
Dustin Pence is a seasoned professional specializing in customer success and transformative leadership within the higher education and hospitality sectors. With a robust background in change management and cross-functional team leadership, he has consistently driven initiatives that enhance customer satisfaction and loyalty. His career spans various leadership roles, where he has successfully overseen large teams and implemented strategies that significantly boost retention and growth. Dustin's expertise in customer experience transformation is complemented by his ability to integrate technology roadmaps that support organizational goals. He is known for fostering a customer-centric culture and attracting top talent to enhance team effectiveness. With a Bachelor's degree in Organizational Administration and extensive experience in customer support and management, Dustin combines strategic vision with operational excellence to achieve outstanding results.
Dustin`s contact details
************@cloudbeds.com
Colleagues
Cofounder, President & COO
VP of Marketing
VP of People
SVP of Growth
Board Member
Vice President of Operations - Brazil
VP of Product
Senior Vice President Strategy & Growth Ops
CEO and Cofounder