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Duval Simmonds

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Duval Simmonds

Team Lead Help Desk/Supervisor | Architect of the Capitol

Virginia, Ashburn, United States

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Duval Simmonds

Summary

Duval Simmonds is a seasoned IT professional with over 20 years of experience in customer engagement and technical support. He currently serves as the Customer Engagement Branch Chief at the Architect of the Capitol, where he leads initiatives to enhance customer experiences and operational efficiency. Duval has a strong background in service desk management, having previously worked in various roles that required a keen understanding of both technology and customer service dynamics. His expertise spans across ITIL best practices, change management, and team leadership, making him a valuable asset in any organization. He is known for his ability to communicate complex technical concepts in a manner that is easily understood by non-technical stakeholders. Duval's leadership style emphasizes coaching and empowering team members, fostering a culture of continuous improvement and high performance. His experience in diverse environments equips him with the adaptability needed to thrive in challenging situations.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Government Experience

Duval Simmonds

Work Experience

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Customer Engagement Branch Chief at

Architect of the Capitol

January 2022 - Present

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Duval Simmonds

Education

Saint Joseph's University, BS, Management Information Systems

January 1994 - January 1998

Orange High School Orange, NJ, diploma, Math, 9-12

January 1990 - January 1994

Frequently Asked Questions about Duval Simmonds

What is Duval Simmonds email address?

Duval Simmonds's primary email address is *********@aoc.gov. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Duval Simmonds work for?

Duval Simmonds is a Team Lead Help Desk/Supervisor at Architect of the Capitol.

Where Duval Simmonds graduated from?

Duval Simmonds holds a degree in null from Saint Joseph's University.

How can I directly contact Duval Simmonds?

To contact Duval Simmonds directly, you can use the email address *********@aoc.gov. Complete contact information is available upon registration with Muraena.

Who is Duval Simmonds?

Duval Simmonds is a seasoned IT professional with over 20 years of experience in customer engagement and technical support. He currently serves as the Customer Engagement Branch Chief at the Architect of the Capitol, where he leads initiatives to enhance customer experiences and operational efficiency. Duval has a strong background in service desk management, having previously worked in various roles that required a keen understanding of both technology and customer service dynamics. His expertise spans across ITIL best practices, change management, and team leadership, making him a valuable asset in any organization. He is known for his ability to communicate complex technical concepts in a manner that is easily understood by non-technical stakeholders. Duval's leadership style emphasizes coaching and empowering team members, fostering a culture of continuous improvement and high performance. His experience in diverse environments equips him with the adaptability needed to thrive in challenging situations.

Duval`s contact details

mail

*********@aoc.gov

*****@uscourts.gov

Colleagues

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Natalie Barnes

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Harold Honegger

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Aaron Altwies

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