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Ed Frank
Ed Frank
Vice President of Customer Experience | Test Double
Castle Rock, Colorado, United States
Ed Frank
Summary
Ed Frank is an accomplished Vice President of Customer Experience with extensive expertise in analytics, business development, and operational excellence. He has a proven track record of leading diverse teams and managing significant P&L responsibilities across various industries, including telecommunications and consumer packaged goods. Ed has successfully driven customer success initiatives and implemented enterprise-wide applications, enhancing client satisfaction and revenue growth. His experience includes teaching economics at the university level, showcasing his commitment to education and mentorship. Ed's strategic leadership is complemented by his ability to engage effectively with C-Level executives, making him a valuable asset in any organizational setting. He thrives on challenges, particularly in managing change and fostering innovative solutions. With a strong foundation in business strategy and process improvement, Ed is passionate about transforming customer experiences and driving business success.
Ed Frank
Work Experience
Vice President of Customer Experience at
Test Double
May 2022 - Present
Adjunct Professor at
Mount St. Joseph University
May 2016 - Present
Client Principal at
Thoughtworks
September 2019 - May 2022
Vice President - National Accounts Management at
Aginity
April 2019 - July 2019
Regional Sales Director at
Aginity
October 2015 - March 2019
Client Partner at
Aginity
April 2012 - October 2015
Vice President - Advantage Delivery Services at
IRI
August 2010 - April 2012
Vice President - Technology Services Group at
IRI
October 2009 - August 2010
Vice President - Technology Services Group at
IRI
January 2009 - October 2009
Vice President - TMC at
INFORMATION RESOURCES
July 2008 - March 2009
Vice President - TMC at
INFORMATION RESOURCES
October 2007 - July 2008
Principal at
Enterprise Leasership
July 2004 - July 2008
Visiting Professor - Williams College of Business at
Xavier University
April 2006 - June 2008
Vice President - TMC at
eSpheres S.A./N.V. - SAP EH&S Maintenance and Support
October 2006 - October 2007
Vice President - Technology Marketing and Consulting at
eSpheres S.A./N.V. - SAP EH&S Maintenance and Support
June 2003 - January 2004
Vice President - Technology Consulting Service at
eSpheres S.A./N.V. - SAP EH&S Maintenance and Support
September 1999 - June 2003
Director – Decision Support Consulting and Product Development at
Indetec International
August 1996 - August 1999
Staff Supervisor at
Cincinnati Bell
January 1988 - January 1996
Ed Frank
Education
Ohio University, Ma
January 1986 - January 1987
Ohio State University, Bs
January 1981 - January 1986
Frequently Asked Questions about Ed Frank
What is Ed Frank email address?
Ed Frank's primary email address is *******@zoomtown.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Ed Frank work for?
Ed Frank is a Vice President of Customer Experience at Test Double, a company specializing in Prepackaged software.
Where Ed Frank graduated from?
Ed Frank holds a degree in Economics from Ohio University.
How can I directly contact Ed Frank?
To contact Ed Frank directly, you can use the email address *******@zoomtown.com. Complete contact information is available upon registration with Muraena.
Who is Ed Frank?
Ed Frank is an accomplished Vice President of Customer Experience with extensive expertise in analytics, business development, and operational excellence. He has a proven track record of leading diverse teams and managing significant P&L responsibilities across various industries, including telecommunications and consumer packaged goods. Ed has successfully driven customer success initiatives and implemented enterprise-wide applications, enhancing client satisfaction and revenue growth. His experience includes teaching economics at the university level, showcasing his commitment to education and mentorship. Ed's strategic leadership is complemented by his ability to engage effectively with C-Level executives, making him a valuable asset in any organizational setting. He thrives on challenges, particularly in managing change and fostering innovative solutions. With a strong foundation in business strategy and process improvement, Ed is passionate about transforming customer experiences and driving business success.
Ed`s contact details
*******@zoomtown.com
**@testdouble.com
Colleagues
Board Member
Co-Founder