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Ed Zaval

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Ed Zaval

Director Technical Support | DailyPay

Massachusetts, United States

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Ed Zaval

Summary

Ed Zaval is a seasoned executive with extensive experience in customer success and professional services, currently serving as the Chief Customer Officer at DailyPay. With a strong background in KPI-based management and a focus on customer engagement, Ed has consistently driven operational excellence and customer satisfaction throughout his career. He has held senior leadership roles at notable companies such as IBM SevOne and Skillsoft, where he was instrumental in enhancing customer service delivery and support operations. His expertise spans across various domains including software, infrastructure, and project management, making him a versatile leader in the tech industry. Ed's educational foundation in technology from the University of Massachusetts Dartmouth complements his practical knowledge, enabling him to bridge the gap between technical solutions and customer needs. He is passionate about leveraging best practices to foster customer loyalty and drive business growth. Outside of work, Ed is known for his commitment to mentoring emerging leaders in the field.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Ed Zaval

Work Experience

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Chief Customer Officer at

DailyPay

October 2023 - Present

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Ed Zaval

Education

University of Massachusetts Dartmouth, B.S.E.E., Technology

January 1983 - January 1987

Frequently Asked Questions about Ed Zaval

What is Ed Zaval email address?

Ed Zaval's primary email address is ********@skillsoft.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Ed Zaval work for?

Ed Zaval is a Director Technical Support at DailyPay.

Where Ed Zaval graduated from?

Ed Zaval holds a degree in null from University of Massachusetts Dartmouth.

How can I directly contact Ed Zaval?

To contact Ed Zaval directly, you can use the email address ********@skillsoft.com. Complete contact information is available upon registration with Muraena.

Who is Ed Zaval?

Ed Zaval is a seasoned executive with extensive experience in customer success and professional services, currently serving as the Chief Customer Officer at DailyPay. With a strong background in KPI-based management and a focus on customer engagement, Ed has consistently driven operational excellence and customer satisfaction throughout his career. He has held senior leadership roles at notable companies such as IBM SevOne and Skillsoft, where he was instrumental in enhancing customer service delivery and support operations. His expertise spans across various domains including software, infrastructure, and project management, making him a versatile leader in the tech industry. Ed's educational foundation in technology from the University of Massachusetts Dartmouth complements his practical knowledge, enabling him to bridge the gap between technical solutions and customer needs. He is passionate about leveraging best practices to foster customer loyalty and drive business growth. Outside of work, Ed is known for his commitment to mentoring emerging leaders in the field.

Ed`s contact details

mail

********@skillsoft.com

******@sevone.com

********@sycamorenet.com

*****@dailypay.com

Colleagues

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Jack Rubin

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David Favreau

Congressional Intern

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Paul H

Scheduler/Navigator/Instructor Navigator/Radar

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Jon Lowe

Analyst

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