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Edouard Piquet
Edouard Piquet
Chief Operating Officer | Cross Border Xpress
San Diego, California, United States
Edouard Piquet
Summary
Edouard Piquet is a seasoned leader in Operations and Customer Experience with over 25 years of global expertise across various industries including Aviation, Hospitality, and Financial Services. He has a proven track record in managing large teams, driving operational excellence, and enhancing customer loyalty through innovative strategies. Edouard's unique perspective, shaped by his experiences in both US and Latin American markets, allows him to navigate cultural nuances effectively. He is a trilingual MBA holder, recognized for his contributions to customer experience initiatives, including multiple awards in the field. His entrepreneurial spirit is evident from his successful turnaround of a marina business in Cancun. Edouard is passionate about developing talent and fostering a customer-centric culture within organizations.
Edouard Piquet
Work Experience
Chief Operating Officer at
Cross Border Xpress
February 2023 - Present
Director of Voice of the Customer Program & Customer Centric Culture at
Grupo Salinas
October 2021 - February 2023
Senior Vice President -- Customer Experience at
Aeromexico
April 2012 - May 2021
Director of Customer Experience - Airports / on-board service / Call Center / Customer Care at
Volaris
January 2011 - January 2012
Owner / Operator / General Manager at
Blue Ray Marina
January 2003 - January 2011
General Manager at
January 2002 - January 2003
Group Vice President / Customer Service / CX at
ABN AMRO Bank N.V.
January 1998 - January 2002
Vice President / Customer Service & Quality / CX at
Citi
January 1995 - January 1998
Renovation Mgr / Banqueting Mgr / Purchasing Mgr at
FOUR SEASONS HOTEL
January 1992 - January 1995
Edouard Piquet
Education
IPADE Business School, D1 - Management Development Program
January 2017 - January 2018
Harvard Business School, Developing Yourself As A Leader
January 2016 - January 2017
international university of Monaco, Mba
University of Houston, Bachelor Of Science
Frequently Asked Questions about Edouard Piquet
What is Edouard Piquet email address?
Edouard Piquet's primary email address is *******@crossborderxpress.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Edouard Piquet work for?
Edouard Piquet is a Chief Operating Officer at Cross Border Xpress, a company specializing in Travel Arrangement & Reservation Services.
Where Edouard Piquet graduated from?
Edouard Piquet holds a degree in Senior Leadership from IPADE Business School.
How can I directly contact Edouard Piquet?
To contact Edouard Piquet directly, you can use the email address *******@crossborderxpress.com. Complete contact information is available upon registration with Muraena.
Is Edouard Piquet an immigrant?
Yes, Edouard Piquet is an immigrant and currently based in United States
Who is Edouard Piquet?
Edouard Piquet is a seasoned leader in Operations and Customer Experience with over 25 years of global expertise across various industries including Aviation, Hospitality, and Financial Services. He has a proven track record in managing large teams, driving operational excellence, and enhancing customer loyalty through innovative strategies. Edouard's unique perspective, shaped by his experiences in both US and Latin American markets, allows him to navigate cultural nuances effectively. He is a trilingual MBA holder, recognized for his contributions to customer experience initiatives, including multiple awards in the field. His entrepreneurial spirit is evident from his successful turnaround of a marina business in Cancun. Edouard is passionate about developing talent and fostering a customer-centric culture within organizations.
Edouard`s contact details
*******@crossborderxpress.com
*******@aeromexico.com
Colleagues
Chief Human Resources Officer
Business Development Managing Director