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Elaine Walsh
Elaine Walsh
Chief Operating Officer | Care Services, LLC
Tampa, Florida, United States
Elaine Walsh
Summary
Elaine Walsh is a seasoned Customer Experience & Operations Executive based in Tampa, Florida, with extensive expertise in transforming healthcare operations. With over two decades of leadership experience, she has successfully driven significant improvements in customer and employee engagement across various organizations, including Medco Health Solutions and Optum. Elaine's strategic vision and innovative thinking have consistently resulted in enhanced operational efficiencies and cost reductions. She possesses a unique ability to integrate multi-site operations and establish collaborative cultures that foster high-performance teams. Her academic background in English from the State University of New York College at Geneseo complements her professional journey, allowing her to communicate effectively and lead diverse teams. Elaine is passionate about leveraging technology to optimize customer experiences in the healthcare sector, making her a sought-after leader in the industry.
Elaine Walsh
Work Experience
Chief Operating Officer at
Care Services, LLC
May 2022 - Present
Vice President Customer Experience at
Optum
February 2019 - March 2022
Vice President Customer Experience at
Essilor Group
May 2017 - January 2019
Vice President Account Management Operations Lead at
HealthPlan Services
January 2016 - January 2017
Customer Service Operations Executive at
Medco Express Scripts Accredo Pbm Operations And Specialty Pharmacy
November 2001 - December 2015
Senior Director - Specialty Pharmacy Call Center Operations at
Accredo by Evernorth
January 2013 - January 2015
Senior Director- PBM Contact Centers (Fortune 20 Company) at
Express Scripts by Evernorth
January 2012 - January 2013
Vice President - Customer Engagement - Call Center Operations - Shared Services Model at
Medco Health Solutions
January 2010 - January 2012
Vice President - General Manager at
Medco Health Solutions
January 2007 - January 2010
Customer Service Management at
Medco Health Solutions
January 2001 - December 2006
Elaine Walsh
Education
State University of New York College at Geneseo, Bachelor’s Degree
January 1981 - January 1984
Frequently Asked Questions about Elaine Walsh
What is Elaine Walsh email address?
Elaine Walsh's primary email address is ******@careservicesllc.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Elaine Walsh work for?
Elaine Walsh is a Chief Operating Officer at Care Services, LLC, a company specializing in Biological products, except diagnostic.
Where Elaine Walsh graduated from?
Elaine Walsh holds a degree in English from State University of New York College at Geneseo.
How can I directly contact Elaine Walsh?
To contact Elaine Walsh directly, you can use the email address ******@careservicesllc.com. Complete contact information is available upon registration with Muraena.
Who is Elaine Walsh?
Elaine Walsh is a seasoned Customer Experience & Operations Executive based in Tampa, Florida, with extensive expertise in transforming healthcare operations. With over two decades of leadership experience, she has successfully driven significant improvements in customer and employee engagement across various organizations, including Medco Health Solutions and Optum. Elaine's strategic vision and innovative thinking have consistently resulted in enhanced operational efficiencies and cost reductions. She possesses a unique ability to integrate multi-site operations and establish collaborative cultures that foster high-performance teams. Her academic background in English from the State University of New York College at Geneseo complements her professional journey, allowing her to communicate effectively and lead diverse teams. Elaine is passionate about leveraging technology to optimize customer experiences in the healthcare sector, making her a sought-after leader in the industry.
Elaine`s contact details
******@careservicesllc.com
******@elainedwalsh.com
******@healthplan.com
Colleagues
Vice President of National Sales
Chief Information Officer
Chief Executive Officer
Chief Financial Officer
Chief Information Officer
Vice President of Sales and Business Development