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Elissa Cofield

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Elissa Cofield

Co-Head of Customer Service; Hotels & Restaurants | Tablet Hotels

United States

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Elissa Cofield

Summary

Elissa Cofield is a dynamic leader in the customer service sector, currently serving as the Co-Head of Customer Service at Tablet Hotels, a digital travel agency renowned for its boutique hotel offerings. With a strong educational background from Spelman College and Cornell University, she combines academic excellence with over a decade of hands-on experience in hospitality and client relations. Elissa is passionate about diversity and inclusion, having co-founded Tablet's DANDI initiative to foster a more equitable workplace. Her extensive travel experience, having visited 41 countries, enriches her perspective on global customer service. Known for her creative problem-solving skills and approachable management style, she effectively leads a team of 18 Travel Specialists, ensuring exceptional client satisfaction. Elissa's interests also extend to marketing and business development, making her a versatile asset in the travel industry. Her commitment to continuous learning and professional development is evident in her diverse skill set, which includes digital marketing and team management.

General

Generalist

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Emerging Technologies

Leadership Development

Sustainability

Innovation

Organisational experience

Startup Experience

Corporate Experience

Elissa Cofield

Work Experience

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Co-Head of Customer Service; Hotels & Restaurants at

Michelin

January 2024 - Present

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Co-Head of Customer Service at

Tablet Hotels

July 2017 - Present

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Co-Founder of Tablet's Diversity & Inclusion alliance (DANDI) at

Tablet Hotels

June 2020 - June 2022

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Customer Service Manager at

Tablet Hotels

February 2015 - July 2017

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Travel Specialist at

Tablet Hotels

May 2012 - February 2015

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Business Development Coordinator at

BBH India

September 2010 - April 2011

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Account Management Intern at

TBWA\Chiat\Day

June 2010 - September 2010

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Entertainment Intern at

Upscale Magazine

September 2009 - May 2010

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Account Services Intern at

Colette Phillips Communications

August 2007 - August 2009

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Promotions Coordinator at

SoBe Entertainment

January 2005 - February 2007

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Elissa Cofield

Education

Cornell University, Certificate

January 2020 - January 2020

Spelman College, Ba

January 1999 - January 2003

Spelman College, Bachelor's Degree

January 1999 - January 2003

Spelman College, Bachelor's Degree

January 1999 - January 2003

University College London, Study Abroad

January 2001 - January 2001

Pontificia Universidad Católica Madre y Maestra, Study Abroad

January 2000 - January 2000

Frequently Asked Questions about Elissa Cofield

What is Elissa Cofield email address?

Elissa Cofield's primary email address is ******@tablethotels.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Elissa Cofield work for?

Elissa Cofield is a Co-Head of Customer Service; Hotels & Restaurants at Tablet Hotels, a company specializing in Manufacturing & Reproducing Magnetic & Optical Media.

Where Elissa Cofield graduated from?

Elissa Cofield holds a degree in Diversity And Inclusion from Cornell University.

How can I directly contact Elissa Cofield?

To contact Elissa Cofield directly, you can use the email address ******@tablethotels.com. Complete contact information is available upon registration with Muraena.

Who is Elissa Cofield?

Elissa Cofield is a dynamic leader in the customer service sector, currently serving as the Co-Head of Customer Service at Tablet Hotels, a digital travel agency renowned for its boutique hotel offerings. With a strong educational background from Spelman College and Cornell University, she combines academic excellence with over a decade of hands-on experience in hospitality and client relations. Elissa is passionate about diversity and inclusion, having co-founded Tablet's DANDI initiative to foster a more equitable workplace. Her extensive travel experience, having visited 41 countries, enriches her perspective on global customer service. Known for her creative problem-solving skills and approachable management style, she effectively leads a team of 18 Travel Specialists, ensuring exceptional client satisfaction. Elissa's interests also extend to marketing and business development, making her a versatile asset in the travel industry. Her commitment to continuous learning and professional development is evident in her diverse skill set, which includes digital marketing and team management.

Elissa`s contact details

mail

******@tablethotels.com

Colleagues

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Lucy Lieberman

Chief Executive Officer

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