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Elissa Cofield
Elissa Cofield
Co-Head of Customer Service; Hotels & Restaurants | Tablet Hotels
United States
Elissa Cofield
Summary
Elissa Cofield is a dynamic leader in the customer service sector, currently serving as the Co-Head of Customer Service at Tablet Hotels, a digital travel agency renowned for its boutique hotel offerings. With a strong educational background from Spelman College and Cornell University, she combines academic excellence with over a decade of hands-on experience in hospitality and client relations. Elissa is passionate about diversity and inclusion, having co-founded Tablet's DANDI initiative to foster a more equitable workplace. Her extensive travel experience, having visited 41 countries, enriches her perspective on global customer service. Known for her creative problem-solving skills and approachable management style, she effectively leads a team of 18 Travel Specialists, ensuring exceptional client satisfaction. Elissa's interests also extend to marketing and business development, making her a versatile asset in the travel industry. Her commitment to continuous learning and professional development is evident in her diverse skill set, which includes digital marketing and team management.
Elissa Cofield
Work Experience
Co-Head of Customer Service; Hotels & Restaurants at
Michelin
January 2024 - Present
Co-Head of Customer Service at
Tablet Hotels
July 2017 - Present
Co-Founder of Tablet's Diversity & Inclusion alliance (DANDI) at
Tablet Hotels
June 2020 - June 2022
Customer Service Manager at
Tablet Hotels
February 2015 - July 2017
Travel Specialist at
Tablet Hotels
May 2012 - February 2015
Business Development Coordinator at
BBH India
September 2010 - April 2011
Account Management Intern at
TBWA\Chiat\Day
June 2010 - September 2010
Entertainment Intern at
Upscale Magazine
September 2009 - May 2010
Account Services Intern at
Colette Phillips Communications
August 2007 - August 2009
Promotions Coordinator at
SoBe Entertainment
January 2005 - February 2007
Elissa Cofield
Education
Cornell University, Certificate
January 2020 - January 2020
Spelman College, Ba
January 1999 - January 2003
Spelman College, Bachelor's Degree
January 1999 - January 2003
Spelman College, Bachelor's Degree
January 1999 - January 2003
University College London, Study Abroad
January 2001 - January 2001
Pontificia Universidad Católica Madre y Maestra, Study Abroad
January 2000 - January 2000
Frequently Asked Questions about Elissa Cofield
What is Elissa Cofield email address?
Elissa Cofield's primary email address is ******@tablethotels.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Elissa Cofield work for?
Elissa Cofield is a Co-Head of Customer Service; Hotels & Restaurants at Tablet Hotels, a company specializing in Manufacturing & Reproducing Magnetic & Optical Media.
Where Elissa Cofield graduated from?
Elissa Cofield holds a degree in Diversity And Inclusion from Cornell University.
How can I directly contact Elissa Cofield?
To contact Elissa Cofield directly, you can use the email address ******@tablethotels.com. Complete contact information is available upon registration with Muraena.
Who is Elissa Cofield?
Elissa Cofield is a dynamic leader in the customer service sector, currently serving as the Co-Head of Customer Service at Tablet Hotels, a digital travel agency renowned for its boutique hotel offerings. With a strong educational background from Spelman College and Cornell University, she combines academic excellence with over a decade of hands-on experience in hospitality and client relations. Elissa is passionate about diversity and inclusion, having co-founded Tablet's DANDI initiative to foster a more equitable workplace. Her extensive travel experience, having visited 41 countries, enriches her perspective on global customer service. Known for her creative problem-solving skills and approachable management style, she effectively leads a team of 18 Travel Specialists, ensuring exceptional client satisfaction. Elissa's interests also extend to marketing and business development, making her a versatile asset in the travel industry. Her commitment to continuous learning and professional development is evident in her diverse skill set, which includes digital marketing and team management.
Elissa`s contact details
******@tablethotels.com
Colleagues
Chief Executive Officer