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Emily Gray
Emily Gray
Chief Operating Officer | Playvox by NICE
Orlando, Florida, United States
Emily Gray
Summary
Emily Gray is a seasoned executive with extensive experience in customer success and operations, currently serving as the Chief Operating Officer at Playvox. With a robust background in human resources and benefits administration, she has a proven track record in enhancing employee engagement to drive customer satisfaction. Emily's leadership journey has seen her transition through various roles, showcasing her adaptability and commitment to excellence in the prepackaged software industry. She holds an MBA from the University of Arizona, which complements her undergraduate degree in Spanish from Arizona State University. Emily's strategic vision is complemented by her hands-on experience in managing teams and implementing innovative solutions. Her passion for creating exceptional customer experiences is evident in her previous roles, where she led initiatives that transformed client interactions. Outside of her professional life, Emily enjoys exploring new technologies and their applications in enhancing business processes.
Emily Gray
Work Experience
Chief Operating Officer at
Playvox by NICE
October 2023 - Present
Chief Customer Officer at
Playvox by NICE
June 2022 - January 2024
SVP Customer Success at
Playvox by NICE
October 2021 - June 2022
VP Customer Success at
Playvox by NICE
March 2020 - October 2021
Sr. Director, Customer Success at
Interactions LLC
January 2019 - March 2020
Director, Account Management at
Interactions LLC
August 2015 - January 2019
Sr. Solutions Engineer at
NortonLifeLock
February 2015 - August 2015
Solutions Engineer at
NortonLifeLock
July 2013 - February 2015
Partner Integration Manager at
NortonLifeLock
February 2013 - July 2013
Partner Operations Analyst at
NortonLifeLock
January 2010 - February 2013
Catering Sales Manager at
NEW WORLD RESTAURANT LIMITED
June 2009 - January 2010
Training Programs Coordinator at
Recruiting Ventures
January 2008 - June 2009
Human Resources at
Spectrum
May 2003 - September 2003
Emily Gray
Education
University of Arizona, Eller College of Management, Master Of Business Administration (M.B.A.)
January 2015 - January 2016
January 2005 - January 2007
January 2003 - January 2005
Frequently Asked Questions about Emily Gray
What is Emily Gray email address?
Emily Gray's primary email address is *****@playvox.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Emily Gray work for?
Emily Gray is a Chief Operating Officer at Playvox by NICE, a company specializing in Prepackaged software.
Where Emily Gray graduated from?
Emily Gray holds a degree in from University of Arizona, Eller College of Management.
How can I directly contact Emily Gray?
To contact Emily Gray directly, you can use the email address *****@playvox.com. Complete contact information is available upon registration with Muraena.
Who is Emily Gray?
Emily Gray is a seasoned executive with extensive experience in customer success and operations, currently serving as the Chief Operating Officer at Playvox. With a robust background in human resources and benefits administration, she has a proven track record in enhancing employee engagement to drive customer satisfaction. Emily's leadership journey has seen her transition through various roles, showcasing her adaptability and commitment to excellence in the prepackaged software industry. She holds an MBA from the University of Arizona, which complements her undergraduate degree in Spanish from Arizona State University. Emily's strategic vision is complemented by her hands-on experience in managing teams and implementing innovative solutions. Her passion for creating exceptional customer experiences is evident in her previous roles, where she led initiatives that transformed client interactions. Outside of her professional life, Emily enjoys exploring new technologies and their applications in enhancing business processes.
Emily`s contact details
*****@playvox.com
Colleagues
Vice President of Product and Engineering
SVP, People & Culture
Founder and Board Member