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Eric Andersen

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Eric Andersen

Vice President Operations | Hostfully

United States

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Eric Andersen

Summary

Eric Andersen is a seasoned operations leader with a robust track record in enhancing customer experience and operational efficiency in the software industry. As the Vice President of Operations at Hostfully, he has been instrumental in scaling operations during a remarkable period of growth, achieving a significant reduction in customer churn and boosting satisfaction rates to an impressive 96%. His strategic approach includes the implementation of AI technologies to streamline customer inquiries and the development of specialized teams focused on operational excellence. With a strong foundation in customer support and success, Eric has effectively led cross-functional teams to drive retention and product adoption initiatives. His educational background includes certifications from prestigious institutions like Stanford and Villanova, further enriching his expertise in project management and process improvement. Eric's leadership style is characterized by a commitment to fostering a culture of innovation and continuous improvement, making him a valuable asset in any organization.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Startup Experience

Eric Andersen

Work Experience

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Vice President Operations at

Hostfully

March 2022 - Present

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Senior Director of Customer Support and Success at

Hostfully

August 2020 - March 2022

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Director of Customer Support at

Hostfully

November 2019 - August 2020

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Manager of Customer Success at

Vacasa

December 2018 - November 2019

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Lead Customer Success Manager at

Vacasa

July 2018 - December 2018

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Customer Success Manager at

Vacasa

March 2017 - June 2018

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Project Manager - SaaS Onboarding at

Adobe

March 2013 - February 2015

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Product Delivery Specialist at

Adobe Systems

September 2009 - March 2013

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Eric Andersen

Education

World Travel

January 2015 - January 2017

Stanford University, Stanford Center For Professional Development

January 2011 - January 2012

Villanova University, Professional Education Certificate Program

January 2010 - January 2010

San José State University, Bs

January 2004 - January 2009

Frequently Asked Questions about Eric Andersen

What is Eric Andersen email address?

Eric Andersen's primary email address is ****@hostfully.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Eric Andersen work for?

Eric Andersen is a Vice President Operations at Hostfully, a company specializing in Travel Arrangement & Reservation Services.

Where Eric Andersen graduated from?

Eric Andersen holds a degree in Human Relations, Langauge, Cultures, Self Reliance from World Travel.

How can I directly contact Eric Andersen?

To contact Eric Andersen directly, you can use the email address ****@hostfully.com. Complete contact information is available upon registration with Muraena.

Who is Eric Andersen?

Eric Andersen is a seasoned operations leader with a robust track record in enhancing customer experience and operational efficiency in the software industry. As the Vice President of Operations at Hostfully, he has been instrumental in scaling operations during a remarkable period of growth, achieving a significant reduction in customer churn and boosting satisfaction rates to an impressive 96%. His strategic approach includes the implementation of AI technologies to streamline customer inquiries and the development of specialized teams focused on operational excellence. With a strong foundation in customer support and success, Eric has effectively led cross-functional teams to drive retention and product adoption initiatives. His educational background includes certifications from prestigious institutions like Stanford and Villanova, further enriching his expertise in project management and process improvement. Eric's leadership style is characterized by a commitment to fostering a culture of innovation and continuous improvement, making him a valuable asset in any organization.

Eric`s contact details

mail

****@hostfully.com

*********@adobe.com

Colleagues

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Oreste Petillo Cpa

Chief Financial Officer

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Pedro Leal

Executive Vice President of Business Development

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Margot Schmorak

Co-Founder

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Catherine Seay-Butler

Senior VP of Engineering

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David Jacoby

President & Co-Founder

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Brise Carpenter

Vice President of Customer Success

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