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Eric Andersen
Eric Andersen
Vice President Operations | Hostfully
United States
Eric Andersen
Summary
Eric Andersen is a seasoned operations leader with a robust track record in enhancing customer experience and operational efficiency in the software industry. As the Vice President of Operations at Hostfully, he has been instrumental in scaling operations during a remarkable period of growth, achieving a significant reduction in customer churn and boosting satisfaction rates to an impressive 96%. His strategic approach includes the implementation of AI technologies to streamline customer inquiries and the development of specialized teams focused on operational excellence. With a strong foundation in customer support and success, Eric has effectively led cross-functional teams to drive retention and product adoption initiatives. His educational background includes certifications from prestigious institutions like Stanford and Villanova, further enriching his expertise in project management and process improvement. Eric's leadership style is characterized by a commitment to fostering a culture of innovation and continuous improvement, making him a valuable asset in any organization.
Eric Andersen
Work Experience
Vice President Operations at
Hostfully
March 2022 - Present
Senior Director of Customer Support and Success at
Hostfully
August 2020 - March 2022
Director of Customer Support at
Hostfully
November 2019 - August 2020
Manager of Customer Success at
Vacasa
December 2018 - November 2019
Lead Customer Success Manager at
Vacasa
July 2018 - December 2018
Customer Success Manager at
Vacasa
March 2017 - June 2018
Project Manager - SaaS Onboarding at
Adobe
March 2013 - February 2015
Product Delivery Specialist at
Adobe Systems
September 2009 - March 2013
Eric Andersen
Education
World Travel
January 2015 - January 2017
Stanford University, Stanford Center For Professional Development
January 2011 - January 2012
Villanova University, Professional Education Certificate Program
January 2010 - January 2010
January 2004 - January 2009
Frequently Asked Questions about Eric Andersen
What is Eric Andersen email address?
Eric Andersen's primary email address is ****@hostfully.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Eric Andersen work for?
Eric Andersen is a Vice President Operations at Hostfully, a company specializing in Travel Arrangement & Reservation Services.
Where Eric Andersen graduated from?
Eric Andersen holds a degree in Human Relations, Langauge, Cultures, Self Reliance from World Travel.
How can I directly contact Eric Andersen?
To contact Eric Andersen directly, you can use the email address ****@hostfully.com. Complete contact information is available upon registration with Muraena.
Who is Eric Andersen?
Eric Andersen is a seasoned operations leader with a robust track record in enhancing customer experience and operational efficiency in the software industry. As the Vice President of Operations at Hostfully, he has been instrumental in scaling operations during a remarkable period of growth, achieving a significant reduction in customer churn and boosting satisfaction rates to an impressive 96%. His strategic approach includes the implementation of AI technologies to streamline customer inquiries and the development of specialized teams focused on operational excellence. With a strong foundation in customer support and success, Eric has effectively led cross-functional teams to drive retention and product adoption initiatives. His educational background includes certifications from prestigious institutions like Stanford and Villanova, further enriching his expertise in project management and process improvement. Eric's leadership style is characterized by a commitment to fostering a culture of innovation and continuous improvement, making him a valuable asset in any organization.
Eric`s contact details
****@hostfully.com
*********@adobe.com
Colleagues
Chief Financial Officer
Executive Vice President of Business Development
Co-Founder
Member
Senior VP of Engineering
President & Co-Founder
Vice President of Customer Success