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Eric Lichtmann

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Eric Lichtmann

SVP of Customer Success | Balance Innovations, a Brink's Division

Kansas City, Missouri, United States

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Eric Lichtmann

Summary

Eric Lichtmann is an accomplished Senior Vice President of Customer Success at Balance Innovations, a Brink's Division, with over 28 years of diverse experience in leadership, sales, and software development. His extensive background includes managing cross-functional teams and leading software solutions that integrate hardware and software for various industries. Eric has a solid foundation in the software development life cycle, with expertise in Agile methodologies and a strong focus on customer success and professional services. He has successfully led mobile device deployments and software pipelines while overseeing compliance with KPIs and SLAs. His educational credentials include a Master's Degree in Economics and a Bachelor's Degree in Economics and Business Administration. Eric's leadership experience spans multiple roles, including Release Manager for major telecommunications companies, showcasing his ability to manage large-scale projects and international teams. He is also known for his strategic insight into software integration and customer relationship management.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Startup Experience

Eric Lichtmann

Work Experience

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SVP of Customer Success at

Balance Innovations, a Brink's Division

April 2023 - Present

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Advisor at

Advantage Tech

September 2021 - December 2023

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SVP of Solutions Engineering at

Balance Innovations, a Brink's Division

July 2015 - April 2023

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VP of Product Development at

Balance Innovations, a Brink's Division

March 2010 - July 2015

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Sr. Manager of Software & Release Deployments at

Amdocs

May 2008 - March 2010

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Sr. Manager of Software Development & Mobile Device Deployments at

Sprint

April 2001 - May 2008

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Director Of Operations at

Leapfrogxml

January 2001 - April 2001

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Director Of Technology at

Debtcollect Com

March 1999 - January 2001

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Sr. Application Developer & Senior Program Manager at

Dynex Capital, Inc.

September 1998 - March 1999

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Sr. Application Developer at

Circuit City

August 1997 - September 1998

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Systems Engineer & Program Manager at

Electronic Data Systems

June 1995 - August 1997

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Eric Lichtmann

Education

Old Dominion University, Master's Degree

January 1993 - January 1995

Ohio University, Bachelor's Degree

January 1988 - January 1992

Bullis School

thomas s wootton high school

Frequently Asked Questions about Eric Lichtmann

What is Eric Lichtmann email address?

Eric Lichtmann's primary email address is **********@balanceinnovations.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Eric Lichtmann work for?

Eric Lichtmann is a SVP of Customer Success at Balance Innovations, a Brink's Division, a company specializing in Prepackaged software.

Where Eric Lichtmann graduated from?

Eric Lichtmann holds a degree in Economics from Old Dominion University.

How can I directly contact Eric Lichtmann?

To contact Eric Lichtmann directly, you can use the email address **********@balanceinnovations.com. Complete contact information is available upon registration with Muraena.

Who is Eric Lichtmann?

Eric Lichtmann is an accomplished Senior Vice President of Customer Success at Balance Innovations, a Brink's Division, with over 28 years of diverse experience in leadership, sales, and software development. His extensive background includes managing cross-functional teams and leading software solutions that integrate hardware and software for various industries. Eric has a solid foundation in the software development life cycle, with expertise in Agile methodologies and a strong focus on customer success and professional services. He has successfully led mobile device deployments and software pipelines while overseeing compliance with KPIs and SLAs. His educational credentials include a Master's Degree in Economics and a Bachelor's Degree in Economics and Business Administration. Eric's leadership experience spans multiple roles, including Release Manager for major telecommunications companies, showcasing his ability to manage large-scale projects and international teams. He is also known for his strategic insight into software integration and customer relationship management.

Eric`s contact details

mail

**********@balanceinnovations.com

**************@advantagetech.net

**************@brinks.com

Colleagues

Kurt Mueller

Chairman Of The Board

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Scott Mclewin

Chief Technology Officer

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Bob Baehser

Senior Vice President Enterprise Sales

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Darren Knipp

President & Chief Executive Officer

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