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Eric Mcdowell

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Eric Mcdowell

Managing Director, Global Transformation and Infrastructure Head, TTS Service | Citigroup

Delaware, United States

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Eric Mcdowell

Summary

Eric McDowell is a seasoned professional with extensive experience in global transformation and infrastructure within the financial services sector. Currently serving as the Global Transformation and Infrastructure Head at Citi, he has a proven track record of managing complex projects and driving innovation through technology. Eric's career spans over two decades, during which he has held various leadership roles in prominent banks, focusing on enhancing client experiences and optimizing operational efficiencies. His expertise in project management and data analytics has enabled him to implement significant cost-saving initiatives. Eric's educational background in Business Management and Human Resource Management complements his professional journey, making him a well-rounded leader. He is particularly interested in the intersection of technology and finance, exploring how emerging technologies can reshape client interactions. As a strong advocate for continuous improvement, he is committed to fostering a culture of innovation within his teams.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Eric Mcdowell

Work Experience

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Managing Director, Global Transformation and Infrastructure Head, TTS Service at

Citi

January 2023 - Present

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Director, NAM TTS Client Experience Head and Global Service Innovation Architect at

Citigroup

September 2007 - Present

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Customer Care Project Manager at

Barclays

November 2006 - September 2007

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Technology Delivery Manager at

Bank of America Corporation

December 2005 - November 2006

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Sr Project Manager at

MBNA

January 1999 - January 2006

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Project Manager \ Metadata Release Manager at

Mbna Europe

January 2003 - January 2005

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Director of Retail Operations at

SR Computers

January 1996 - January 1999

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Eric Mcdowell

Education

University of Phoenix

January 2000 - January 2001

Wilmington University

January 1995 - January 1996

(CCAF) Community College of the Air Force

January 1993 - January 1995

Potomac high School

January 1989 - January 1993

Frequently Asked Questions about Eric Mcdowell

What is Eric Mcdowell email address?

Eric Mcdowell's primary email address is ***************@citi.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Eric Mcdowell work for?

Eric Mcdowell is a Managing Director, Global Transformation and Infrastructure Head, TTS Service at Citigroup.

Where Eric Mcdowell graduated from?

Eric Mcdowell holds a degree in Business Management - It from University of Phoenix.

How can I directly contact Eric Mcdowell?

To contact Eric Mcdowell directly, you can use the email address ***************@citi.com. Complete contact information is available upon registration with Muraena.

Who is Eric Mcdowell?

Eric McDowell is a seasoned professional with extensive experience in global transformation and infrastructure within the financial services sector. Currently serving as the Global Transformation and Infrastructure Head at Citi, he has a proven track record of managing complex projects and driving innovation through technology. Eric's career spans over two decades, during which he has held various leadership roles in prominent banks, focusing on enhancing client experiences and optimizing operational efficiencies. His expertise in project management and data analytics has enabled him to implement significant cost-saving initiatives. Eric's educational background in Business Management and Human Resource Management complements his professional journey, making him a well-rounded leader. He is particularly interested in the intersection of technology and finance, exploring how emerging technologies can reshape client interactions. As a strong advocate for continuous improvement, he is committed to fostering a culture of innovation within his teams.

Eric`s contact details

mail

***************@citi.com

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