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Eric Swartzwelder
Eric Swartzwelder
Vice President Operations | 411 Locals
Las Vegas, Nevada, United States
Eric Swartzwelder
Summary
Eric Swartzwelder is a seasoned operations executive with over 15 years of experience in sales, customer service, and business development. Currently serving as Vice President of Operations at 411 Locals, he excels in managing call center operations and driving performance through strategic oversight of teams and processes. Eric's expertise spans critical areas such as change management, project planning, and vendor management, enabling him to implement effective operational strategies. His background includes significant roles in both customer service and sales management, where he developed metrics and KPIs to enhance organizational effectiveness. With a strong focus on training and workforce development, Eric is dedicated to fostering high-performing teams. He has a proven track record of building and sustaining client relationships, demonstrating his commitment to superior customer experiences. Eric's leadership is characterized by his analytical approach and ability to adapt to evolving business needs, making him a valuable asset in any organization.
Eric Swartzwelder
Work Experience
Vice President Operations at
411 Locals
October 2020 - Present
Assistant Manager of Operations at
411 Locals
May 2017 - Present
Assistant Vice President Operations at
411 Locals
December 2017 - May 2022
Customer Service & Retention Manager at
Bay Area News Group
October 2005 - April 2017
Sales Manager at
Progressive Insurance
April 2001 - October 2005
Eric Swartzwelder
Education
Frequently Asked Questions about Eric Swartzwelder
What is Eric Swartzwelder email address?
Eric Swartzwelder's primary email address is *************@bayareanewsgroup.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Eric Swartzwelder work for?
Eric Swartzwelder is a Vice President Operations at 411 Locals, a company specializing in Business consulting, nec.
Where Eric Swartzwelder graduated from?
Eric Swartzwelder holds a degree in from Cleveland State University.
How can I directly contact Eric Swartzwelder?
To contact Eric Swartzwelder directly, you can use the email address *************@bayareanewsgroup.com. Complete contact information is available upon registration with Muraena.
Who is Eric Swartzwelder?
Eric Swartzwelder is a seasoned operations executive with over 15 years of experience in sales, customer service, and business development. Currently serving as Vice President of Operations at 411 Locals, he excels in managing call center operations and driving performance through strategic oversight of teams and processes. Eric's expertise spans critical areas such as change management, project planning, and vendor management, enabling him to implement effective operational strategies. His background includes significant roles in both customer service and sales management, where he developed metrics and KPIs to enhance organizational effectiveness. With a strong focus on training and workforce development, Eric is dedicated to fostering high-performing teams. He has a proven track record of building and sustaining client relationships, demonstrating his commitment to superior customer experiences. Eric's leadership is characterized by his analytical approach and ability to adapt to evolving business needs, making him a valuable asset in any organization.
Eric`s contact details
*************@bayareanewsgroup.com
*************@411locals.com
Colleagues
Chief Operations Officer (Lead Gen)
Chief Administrative Officer
CFO
Vice President Special Projects