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Erica S

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Erica S

Co-Owner | GIPHY

Virginia, United States

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Erica S

Summary

Erica S. is a dynamic Managing Director of Support at GIPHY, blending over a decade of experience in customer support and operations management. Known for her pragmatic approach to project management, she excels in creating effective solutions and fostering a supportive workplace culture, particularly for working mothers. With a strong background in digital media and customer relationship management, Erica has successfully led teams in various capacities, from support manager to co-owner of a framing business. Her passion for community engagement is evident through her involvement with Support Driven, where she contributes as an event organizer and panelist. Erica's unique blend of leadership and technical expertise positions her as a key player in any organization she joins, driving both operational excellence and team collaboration.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Startup Experience

Corporate Experience

Erica S

Work Experience

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Co-Owner at

Physic Hill Framing

January 2024 - Present

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Managing Director, Support at

GIPHY

July 2022 - Present

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Member at

Support Driven

February 2016 - Present

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Sr. Support Manager at

GIPHY

April 2020 - July 2022

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Support Manager at

GIPHY

August 2017 - April 2020

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Community Support Team Lead - Vimeo and GIPHY at

The Yeomen

January 2015 - May 2017

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Sr. Support Agent at

Snagajob

February 2011 - January 2015

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Account Manager at

Vcall

June 2010 - February 2011

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InvestorTarget Project Manager at

Precisionir Investortarget

July 2010 - December 2010

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Process Engineer and Event Producer at

PrecisionIR (An Issuer Direct Company)

March 2007 - June 2010

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Intern at

MSNBC

January 2005 - January 2007

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Production Assistant at

Lynchburg College

January 2003 - January 2006

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Erica S

Education

Lynchburg College, Ba

January 2003 - January 2007

Frequently Asked Questions about Erica S

What company does Erica S work for?

Erica S is a Co-Owner at GIPHY, a company specializing in Custom computer programming services.

Where Erica S graduated from?

Erica S holds a degree in Communications, Political Science from Lynchburg College.

Who is Erica S?

Erica S. is a dynamic Managing Director of Support at GIPHY, blending over a decade of experience in customer support and operations management. Known for her pragmatic approach to project management, she excels in creating effective solutions and fostering a supportive workplace culture, particularly for working mothers. With a strong background in digital media and customer relationship management, Erica has successfully led teams in various capacities, from support manager to co-owner of a framing business. Her passion for community engagement is evident through her involvement with Support Driven, where she contributes as an event organizer and panelist. Erica's unique blend of leadership and technical expertise positions her as a key player in any organization she joins, driving both operational excellence and team collaboration.

Erica`s contact details

Colleagues

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Sabrina Pacheco

VP, Partnerships

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Sean Quigley

VP, Product Engineering

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Simon Gibson

VP of Marketing

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Eric Goldfarb

Managing Director of Business Development

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Arielle Martorana

VP, Studios Development and Operations

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Bjorn Roche

SVP Engineering

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Jen Rubnitz

SVP Legal & Corporate Development

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Cam Smith

SVP, Revenue

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Jessica Gremmell

Managing Director @ GIPHY

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Jessica Maldonado

Senior Managing Director, Product

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