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Erin Metzger Scott Ccsmp

Erin Metzger Scott Ccsmp

Associate Vice President of Customer Success | TeamDynamix

Columbus, Ohio, United States

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Erin Metzger Scott Ccsmp

Summary

Erin Metzger Scott is an accomplished Customer Success Leader with extensive experience in the SaaS and education sectors. She has a proven track record in account management, customer retention, and team leadership, consistently achieving high renewal rates and customer satisfaction scores. Erin's expertise spans customer experience, process improvement, and strategic planning, making her a versatile asset in any organization. With a background in educational leadership and curriculum development, she brings a unique perspective to customer success that emphasizes both client engagement and educational outcomes. Her commitment to diversity and inclusion further enhances her leadership style, fostering a collaborative environment. Erin holds an MBA from Franklin University and dual degrees in Early Childhood Education from The Ohio State University, underlining her dedication to both business and education. She is passionate about leveraging technology to drive customer success and is known for her analytical approach to problem-solving.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Non-Profit Experience

Erin Metzger Scott Ccsmp

Work Experience

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Associate Vice President of Customer Success at

TeamDynamix

February 2023 - Present

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Director of Customer Success at

TeamDynamix

March 2022 - February 2023

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Sr. Customer Success Manager and Team Lead at

TeamDynamix

May 2021 - March 2022

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Sr. Customer Success Manager at

TeamDynamix

August 2020 - May 2021

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Customer Success Manager at

TeamDynamix

July 2019 - July 2020

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Regional Account Executive at

TeamDynamix

October 2017 - June 2019

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Customer Experience Manager at

TeamDynamix

April 2017 - September 2017

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Customer Success Advocate at

TeamDynamix

June 2016 - March 2017

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Implementation Consultant at

Achieve3000

August 2015 - May 2016

💼

Project Consultant at

Focus Learning Academy Southeast Focus Learning Academy Southwest And Focus North High School

July 2010 - October 2014

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Curriculum Director at

eSchool Consultants

January 2006 - July 2010

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Erin Metzger Scott Ccsmp

Education

Franklin University, Master's Of Business Administration

January 2009 - January 2010

The Ohio State University, Bachelor Of Science

January 2000 - January 2004

The Ohio State University, Associate Of Arts

January 2000 - January 2004

Frequently Asked Questions about Erin Metzger Scott Ccsmp

What is Erin Metzger Scott Ccsmp email address?

Erin Metzger Scott Ccsmp's primary email address is ******@teamdynamix.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Erin Metzger Scott Ccsmp work for?

Erin Metzger Scott Ccsmp is a Associate Vice President of Customer Success at TeamDynamix, a company specializing in Computer Systems Design & Related Services.

Where Erin Metzger Scott Ccsmp graduated from?

Erin Metzger Scott Ccsmp holds a degree in Mba from Franklin University.

How can I directly contact Erin Metzger Scott Ccsmp?

To contact Erin Metzger Scott Ccsmp directly, you can use the email address ******@teamdynamix.com. Complete contact information is available upon registration with Muraena.

Who is Erin Metzger Scott Ccsmp?

Erin Metzger Scott is an accomplished Customer Success Leader with extensive experience in the SaaS and education sectors. She has a proven track record in account management, customer retention, and team leadership, consistently achieving high renewal rates and customer satisfaction scores. Erin's expertise spans customer experience, process improvement, and strategic planning, making her a versatile asset in any organization. With a background in educational leadership and curriculum development, she brings a unique perspective to customer success that emphasizes both client engagement and educational outcomes. Her commitment to diversity and inclusion further enhances her leadership style, fostering a collaborative environment. Erin holds an MBA from Franklin University and dual degrees in Early Childhood Education from The Ohio State University, underlining her dedication to both business and education. She is passionate about leveraging technology to drive customer success and is known for her analytical approach to problem-solving.

Erin`s contact details

mail

******@teamdynamix.com

**********@eschoolconsultants.com

Colleagues

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Aaron Crane

Vice President of Operations

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Tauni Manasse

Chief Financial Officer

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David Geiger

Vice President of Sales

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Lucia Marchese

Chief Marketing Officer

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Gregory Newman

Vice President of Customer Success

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Andrew Graf

CCO and CO-Founder

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