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Ernie Lopez
Ernie Lopez
Vice President, Customer Service Operations | Pango Group
Lowell, Massachusetts, United States
Ernie Lopez
Summary
Ernie Lopez is a seasoned professional in customer service and operations, currently serving as the Vice President of Customer Service Operations at Pango. With a robust background in leading customer-centric initiatives, he has successfully managed diverse teams across various organizations, including Deluxe Corporation and Aura. His extensive experience encompasses technical support, sales, and billing, with a proven track record in enhancing customer satisfaction and driving operational excellence. Ernie's strategic involvement in over 20 acquisitions showcases his ability to integrate cultures and improve service delivery. He holds a Bachelor's degree in Information Security and Network Administration, underscoring his technical acumen. Passionate about innovation and team leadership, Ernie is committed to fostering an adaptive work environment that prioritizes customer needs. His multicultural experience, having worked in both the U.S. and India, adds a global perspective to his leadership style. Outside of work, he is likely to engage in activities that promote personal growth and community involvement.
Ernie Lopez
Work Experience
Vice President, Customer Service Operations at
Pango Group
August 2021 - Present
VP of Customer Success at
Aura
November 2019 - May 2024
Executive Director, Services Support at
Deluxe
June 2017 - October 2019
Director Client Services at
GlowTouch Technologies
September 2016 - June 2017
Director, International Operations at
(Inactive profile) Endurance Group is Newfold Digital
December 2012 - August 2016
Director, Technical Support Department at
The Endurance International
February 2008 - August 2016
Manager at
(Inactive profile) Endurance Group is Newfold Digital
February 2008 - July 2010
Ernie Lopez
Education
ITT Technical Institute / Arizona State Univerisity, Bachelors
January 2003 - January 2007
Army & Navy
Frequently Asked Questions about Ernie Lopez
What is Ernie Lopez email address?
Ernie Lopez's primary email address is ***********@pango.co. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Ernie Lopez work for?
Ernie Lopez is a Vice President, Customer Service Operations at Pango Group, a company specializing in Computer storage devices.
Where Ernie Lopez graduated from?
Ernie Lopez holds a degree in Information Security / Network Administration from ITT Technical Institute / Arizona State Univerisity.
How can I directly contact Ernie Lopez?
To contact Ernie Lopez directly, you can use the email address ***********@pango.co. Complete contact information is available upon registration with Muraena.
Who is Ernie Lopez?
Ernie Lopez is a seasoned professional in customer service and operations, currently serving as the Vice President of Customer Service Operations at Pango. With a robust background in leading customer-centric initiatives, he has successfully managed diverse teams across various organizations, including Deluxe Corporation and Aura. His extensive experience encompasses technical support, sales, and billing, with a proven track record in enhancing customer satisfaction and driving operational excellence. Ernie's strategic involvement in over 20 acquisitions showcases his ability to integrate cultures and improve service delivery. He holds a Bachelor's degree in Information Security and Network Administration, underscoring his technical acumen. Passionate about innovation and team leadership, Ernie is committed to fostering an adaptive work environment that prioritizes customer needs. His multicultural experience, having worked in both the U.S. and India, adds a global perspective to his leadership style. Outside of work, he is likely to engage in activities that promote personal growth and community involvement.
Ernie`s contact details
***********@pango.co
******@auracompany.com
******@maileig.com
***********@endurance.com
Colleagues
Chief Technology Officer
Chief Marketing Officer
Vice President, Information Technology
Vice President of Strategic Operations
Executive Vice President @ Pango Group
Chief Financial Officer
President & Chief Operating Officer
Vice President Program Management