Directory

>

Ernie Lopez

avatar

Ernie Lopez

Vice President, Customer Service Operations | Pango Group

Lowell, Massachusetts, United States

View contact details (it's free)

Ernie Lopez

Summary

Ernie Lopez is a seasoned professional in customer service and operations, currently serving as the Vice President of Customer Service Operations at Pango. With a robust background in leading customer-centric initiatives, he has successfully managed diverse teams across various organizations, including Deluxe Corporation and Aura. His extensive experience encompasses technical support, sales, and billing, with a proven track record in enhancing customer satisfaction and driving operational excellence. Ernie's strategic involvement in over 20 acquisitions showcases his ability to integrate cultures and improve service delivery. He holds a Bachelor's degree in Information Security and Network Administration, underscoring his technical acumen. Passionate about innovation and team leadership, Ernie is committed to fostering an adaptive work environment that prioritizes customer needs. His multicultural experience, having worked in both the U.S. and India, adds a global perspective to his leadership style. Outside of work, he is likely to engage in activities that promote personal growth and community involvement.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Ernie Lopez

Work Experience

company logo

Vice President, Customer Service Operations at

Pango Group

August 2021 - Present

company logo

VP of Customer Success at

Aura

November 2019 - May 2024

company logo

Executive Director, Services Support at

Deluxe

June 2017 - October 2019

company logo

Director Client Services at

GlowTouch Technologies

September 2016 - June 2017

company logo

Director, International Operations at

(Inactive profile) Endurance Group is Newfold Digital

December 2012 - August 2016

💼

Director, Technical Support Department at

The Endurance International

February 2008 - August 2016

company logo

Manager at

(Inactive profile) Endurance Group is Newfold Digital

February 2008 - July 2010

Logos provided by Logo.dev

Ernie Lopez

Education

ITT Technical Institute / Arizona State Univerisity, Bachelors

January 2003 - January 2007

Army & Navy

Frequently Asked Questions about Ernie Lopez

What is Ernie Lopez email address?

Ernie Lopez's primary email address is ***********@pango.co. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Ernie Lopez work for?

Ernie Lopez is a Vice President, Customer Service Operations at Pango Group, a company specializing in Computer storage devices.

Where Ernie Lopez graduated from?

Ernie Lopez holds a degree in Information Security / Network Administration from ITT Technical Institute / Arizona State Univerisity.

How can I directly contact Ernie Lopez?

To contact Ernie Lopez directly, you can use the email address ***********@pango.co. Complete contact information is available upon registration with Muraena.

Who is Ernie Lopez?

Ernie Lopez is a seasoned professional in customer service and operations, currently serving as the Vice President of Customer Service Operations at Pango. With a robust background in leading customer-centric initiatives, he has successfully managed diverse teams across various organizations, including Deluxe Corporation and Aura. His extensive experience encompasses technical support, sales, and billing, with a proven track record in enhancing customer satisfaction and driving operational excellence. Ernie's strategic involvement in over 20 acquisitions showcases his ability to integrate cultures and improve service delivery. He holds a Bachelor's degree in Information Security and Network Administration, underscoring his technical acumen. Passionate about innovation and team leadership, Ernie is committed to fostering an adaptive work environment that prioritizes customer needs. His multicultural experience, having worked in both the U.S. and India, adds a global perspective to his leadership style. Outside of work, he is likely to engage in activities that promote personal growth and community involvement.

Ernie`s contact details

mail

***********@pango.co

******@auracompany.com

******@maileig.com

***********@endurance.com

Colleagues

avatar
Sharma Upadhyayula

Chief Technology Officer

avatar
Taylor Hawes

Chief Marketing Officer

avatar
Micha Gallotto

Vice President, Information Technology

avatar
Birgit Nilsson

Vice President of Strategic Operations

avatar
Jerry Thompson

Executive Vice President @ Pango Group

avatar
Adam Belmonte Cfa

Chief Financial Officer

avatar
Neill Feather

President & Chief Operating Officer

Rabiya Jilani

Vice President Program Management

View Contact details (it's free)
Request Profile Removal