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Ethan Douglas
Ethan Douglas
Vice President of Client Strategy | Sourcepass
Wilmington, North Carolina, United States
Ethan Douglas
Summary
Ethan Douglas is a seasoned Vice President of Client Experience at Sourcepass, bringing over a decade of expertise in account management and customer success within the radiotelephone communication and computer services industries. He excels in building strong client relationships and has a proven track record of driving customer retention and satisfaction. With a background in leading customer success teams and implementing strategic initiatives, Ethan has significantly reduced churn rates and increased revenue at previous organizations. He holds a Bachelor of Science in Accounting and Finance from East Carolina University. Outside of work, he is a proud dog dad and enjoys engaging in DIY projects, often with a humorous twist. Ethan is passionate about connecting with fellow professionals who share his commitment to exceptional communication and customer experience.
Ethan Douglas
Work Experience
Vice President of Client Strategy at
Sourcepass
May 2023 - Present
Senior Director of Customer Success at
Vonage
July 2020 - April 2023
Director of Customer Success at
Vonage
May 2019 - July 2020
Senior Manager of Customer Success at
Vonage
August 2018 - May 2019
Manager of Client Services at
Vonage
May 2017 - August 2018
Client Services Advisor at
Vonage
August 2015 - May 2017
Client Service Advisor at
iCore Networks (now Vonage)
May 2015 - August 2015
Account Manager at
iCore Networks (now Vonage)
June 2014 - May 2015
Ethan Douglas
Education
East Carolina University - College of Business, Bachelor Of Science - Bs
January 2010 - January 2014
Frequently Asked Questions about Ethan Douglas
What is Ethan Douglas email address?
Ethan Douglas's primary email address is ********@sourcepass.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Ethan Douglas work for?
Ethan Douglas is a Vice President of Client Strategy at Sourcepass, a company specializing in Computer Systems Design & Related Services.
Where Ethan Douglas graduated from?
Ethan Douglas holds a degree in Accounting And Finance from East Carolina University - College of Business.
How can I directly contact Ethan Douglas?
To contact Ethan Douglas directly, you can use the email address ********@sourcepass.com. Complete contact information is available upon registration with Muraena.
Who is Ethan Douglas?
Ethan Douglas is a seasoned Vice President of Client Experience at Sourcepass, bringing over a decade of expertise in account management and customer success within the radiotelephone communication and computer services industries. He excels in building strong client relationships and has a proven track record of driving customer retention and satisfaction. With a background in leading customer success teams and implementing strategic initiatives, Ethan has significantly reduced churn rates and increased revenue at previous organizations. He holds a Bachelor of Science in Accounting and Finance from East Carolina University. Outside of work, he is a proud dog dad and enjoys engaging in DIY projects, often with a humorous twist. Ethan is passionate about connecting with fellow professionals who share his commitment to exceptional communication and customer experience.
Ethan`s contact details
********@sourcepass.com
*************@vonage.com
**********@students.ecu.edu
Colleagues
Co-Founder | SVP of Operational Excellence
Vice President of Business Development
Chief Information Security Officer
Vice President of Solution Engineering
VP GOV/SLED
Vice President, Internal Security and Technology
VP of Marketing and Communications
Board Member
Chief Strategy Officer (CSO)