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Fabien Artigalas

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Fabien Artigalas

VP Technical Support | Granicus

Seattle, Washington, United States

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Fabien Artigalas

Summary

Fabien Artigalas is a seasoned Tech Support and Global Services Executive with extensive experience in leading customer-focused operations, particularly in high-growth environments. With a strong background in advertising operations and technical support, he has successfully scaled teams and improved operational efficiencies at Amazon and Granicus. Fabien is known for his data-driven approach and ability to navigate complex technical landscapes, fostering a culture of collaboration and empowerment. His leadership has resulted in significant revenue growth and enhanced customer satisfaction across various roles. He holds an MBA from HEC Paris, specializing in Entrepreneurship, and has a solid educational foundation in Electrical Engineering and Computer Science. Fluent in multiple languages, he is well-equipped to manage diverse teams and operations on a global scale.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Immigrant

Professional interests

Industry-specific interests

Emerging Technologies

Leadership Development

Organisational experience

Corporate Experience

Fabien Artigalas

Work Experience

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VP Technical Support at

Granicus

August 2023 - Present

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Director Global Advertising Operations, Campaign Managed Services at

Amazon

November 2020 - April 2023

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Director Global Tech Support Operations: Device, Digital and Alexa at

Amazon

May 2017 - October 2020

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Director EU and APAC Tech Support Operations: Device, Digital and Alexa at

Amazon

May 2016 - May 2017

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Site Leader, Multilingual Virtual Customer Service at

Amazon

July 2013 - April 2016

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Operations and Program manager- Amazon Pathways program at

Amazon

June 2012 - December 2013

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Senior Consultant, Digital Media Marketing and Strategy at

Challenge2Media (C2m group)

February 2012 - May 2012

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Director of Operations, WW Software Technology Solutions at

Technicolor Group

August 2005 - September 2010

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Senior Technical Consultant at

ADENTIS

April 2002 - July 2005

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Software Validation and Technical Support Manager at

Dell Technologies

December 1999 - March 2002

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Fabien Artigalas

Education

HEC Paris, Mba

January 2010 - January 2012

The University of Manchester, Master Of Science - Ms

January 1998 - January 1999

ISEN - Institut Supérieur de l'Electronique et du Numérique , Ms In Computer Science | Engineer's Degree

January 1995 - January 1998

ISEN - Page école - École d'ingénieurs des Hautes Technologies et du Numérique

Frequently Asked Questions about Fabien Artigalas

What is Fabien Artigalas email address?

Fabien Artigalas's primary email address is ****************@granicus.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Fabien Artigalas work for?

Fabien Artigalas is a VP Technical Support at Granicus, a company specializing in Prepackaged software.

Where Fabien Artigalas graduated from?

Fabien Artigalas holds a degree in Entrepreneurship from HEC Paris.

How can I directly contact Fabien Artigalas?

To contact Fabien Artigalas directly, you can use the email address ****************@granicus.com. Complete contact information is available upon registration with Muraena.

Is Fabien Artigalas an immigrant?

Yes, Fabien Artigalas is an immigrant and currently based in United States

Who is Fabien Artigalas?

Fabien Artigalas is a seasoned Tech Support and Global Services Executive with extensive experience in leading customer-focused operations, particularly in high-growth environments. With a strong background in advertising operations and technical support, he has successfully scaled teams and improved operational efficiencies at Amazon and Granicus. Fabien is known for his data-driven approach and ability to navigate complex technical landscapes, fostering a culture of collaboration and empowerment. His leadership has resulted in significant revenue growth and enhanced customer satisfaction across various roles. He holds an MBA from HEC Paris, specializing in Entrepreneurship, and has a solid educational foundation in Electrical Engineering and Computer Science. Fluent in multiple languages, he is well-equipped to manage diverse teams and operations on a global scale.

Fabien`s contact details

mail

****************@granicus.com

**********@amazon.com

****************@hec.edu

Colleagues

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Suzanne Bottari Behrens

Chief Marketing Officer

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Allan Rubin

Vice President, Segment Marketing

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Bob Ainsbury

Chief Product Officer

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Greg Pengiel

Regional Vice President, Software Engineering The Americas

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Ryan Atlas

Board Member

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Minji Lee

VP - Corporate Controller

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Lenny Maly

Chief Information Security Officer (CISO)

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Sangeet Cherry

Vice President of Product Management

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Angy Peterson

Vice President, Strategic Account Growth

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Cindy Simonides

Vice President, Sales Operations

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