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Fabien Artigalas
Fabien Artigalas
VP Technical Support | Granicus
Seattle, Washington, United States
Fabien Artigalas
Summary
Fabien Artigalas is a seasoned Tech Support and Global Services Executive with extensive experience in leading customer-focused operations, particularly in high-growth environments. With a strong background in advertising operations and technical support, he has successfully scaled teams and improved operational efficiencies at Amazon and Granicus. Fabien is known for his data-driven approach and ability to navigate complex technical landscapes, fostering a culture of collaboration and empowerment. His leadership has resulted in significant revenue growth and enhanced customer satisfaction across various roles. He holds an MBA from HEC Paris, specializing in Entrepreneurship, and has a solid educational foundation in Electrical Engineering and Computer Science. Fluent in multiple languages, he is well-equipped to manage diverse teams and operations on a global scale.
Fabien Artigalas
Work Experience
VP Technical Support at
Granicus
August 2023 - Present
Director Global Advertising Operations, Campaign Managed Services at
Amazon
November 2020 - April 2023
Director Global Tech Support Operations: Device, Digital and Alexa at
Amazon
May 2017 - October 2020
Director EU and APAC Tech Support Operations: Device, Digital and Alexa at
Amazon
May 2016 - May 2017
Site Leader, Multilingual Virtual Customer Service at
Amazon
July 2013 - April 2016
Operations and Program manager- Amazon Pathways program at
Amazon
June 2012 - December 2013
Senior Consultant, Digital Media Marketing and Strategy at
Challenge2Media (C2m group)
February 2012 - May 2012
Director of Operations, WW Software Technology Solutions at
Technicolor Group
August 2005 - September 2010
Senior Technical Consultant at
ADENTIS
April 2002 - July 2005
Software Validation and Technical Support Manager at
Dell Technologies
December 1999 - March 2002
Fabien Artigalas
Education
HEC Paris, Mba
January 2010 - January 2012
The University of Manchester, Master Of Science - Ms
January 1998 - January 1999
ISEN - Institut Supérieur de l'Electronique et du Numérique , Ms In Computer Science | Engineer's Degree
January 1995 - January 1998
ISEN - Page école - École d'ingénieurs des Hautes Technologies et du Numérique
Frequently Asked Questions about Fabien Artigalas
What is Fabien Artigalas email address?
Fabien Artigalas's primary email address is ****************@granicus.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Fabien Artigalas work for?
Fabien Artigalas is a VP Technical Support at Granicus, a company specializing in Prepackaged software.
Where Fabien Artigalas graduated from?
Fabien Artigalas holds a degree in Entrepreneurship from HEC Paris.
How can I directly contact Fabien Artigalas?
To contact Fabien Artigalas directly, you can use the email address ****************@granicus.com. Complete contact information is available upon registration with Muraena.
Is Fabien Artigalas an immigrant?
Yes, Fabien Artigalas is an immigrant and currently based in United States
Who is Fabien Artigalas?
Fabien Artigalas is a seasoned Tech Support and Global Services Executive with extensive experience in leading customer-focused operations, particularly in high-growth environments. With a strong background in advertising operations and technical support, he has successfully scaled teams and improved operational efficiencies at Amazon and Granicus. Fabien is known for his data-driven approach and ability to navigate complex technical landscapes, fostering a culture of collaboration and empowerment. His leadership has resulted in significant revenue growth and enhanced customer satisfaction across various roles. He holds an MBA from HEC Paris, specializing in Entrepreneurship, and has a solid educational foundation in Electrical Engineering and Computer Science. Fluent in multiple languages, he is well-equipped to manage diverse teams and operations on a global scale.
Fabien`s contact details
****************@granicus.com
**********@amazon.com
****************@hec.edu
Colleagues
Chief Marketing Officer
Vice President, Segment Marketing
Chief Product Officer
Regional Vice President, Software Engineering The Americas
Board Member
VP - Corporate Controller
Chief Information Security Officer (CISO)
Vice President of Product Management
Vice President, Strategic Account Growth
Vice President, Sales Operations