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Felicia Kelly

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Felicia Kelly

Vice President of Operations | Relay Payments

Atlanta, Georgia, United States

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Felicia Kelly

Summary

Felicia Kelly is a dynamic Vice President at Relay Payments, leveraging her extensive background in hospitality and FinTech to drive operational excellence and strategic growth. With a proven track record in managing cross-functional teams and implementing innovative processes, she excels in enhancing customer experiences and optimizing performance metrics. Her leadership style is deeply influenced by a commitment to putting people first, a principle she adopted from her time at Marriott International. Felicia is not just a leader but a passionate builder, thriving in startup environments where she can reshape industries and foster sustainable growth. She is also a self-proclaimed foodie, always on the lookout for the best dining experiences in Atlanta. With her technical savvy and a knack for strategic partnerships, Felicia is continuously exploring new technologies to streamline operations and drive efficiencies.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Startup Experience

Corporate Experience

Felicia Kelly

Work Experience

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Vice President of Operations at

Relay Payments

May 2024 - Present

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Director of Operations at

Relay Payments

September 2023 - May 2024

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Head of US Operations at

sunday

September 2022 - September 2023

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Director of US Restaurant Implementation at

sunday

April 2022 - September 2022

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General Manager, South East - Sales and Operations at

sunday

September 2021 - April 2022

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General Manager - Operations & Customer Success at

CloudKitchens

January 2020 - January 2021

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Global Senior Operations Manager, Operations Support Resources, Marriott HQ at

Marriott International

December 2018 - December 2020

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On-site Operations & Banquet Management - Progressive promotions at

Marriott International

June 2015 - December 2018

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Felicia Kelly

Education

Penn State University, Bachelor Of Science (B.S.)

Frequently Asked Questions about Felicia Kelly

What is Felicia Kelly email address?

Felicia Kelly's primary email address is *******@relaypayments.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Felicia Kelly work for?

Felicia Kelly is a Vice President of Operations at Relay Payments, a company specializing in Passenger transportation arrangement.

Where Felicia Kelly graduated from?

Felicia Kelly holds a degree in Hospitality Management from Penn State University.

How can I directly contact Felicia Kelly?

To contact Felicia Kelly directly, you can use the email address *******@relaypayments.com. Complete contact information is available upon registration with Muraena.

Who is Felicia Kelly?

Felicia Kelly is a dynamic Vice President at Relay Payments, leveraging her extensive background in hospitality and FinTech to drive operational excellence and strategic growth. With a proven track record in managing cross-functional teams and implementing innovative processes, she excels in enhancing customer experiences and optimizing performance metrics. Her leadership style is deeply influenced by a commitment to putting people first, a principle she adopted from her time at Marriott International. Felicia is not just a leader but a passionate builder, thriving in startup environments where she can reshape industries and foster sustainable growth. She is also a self-proclaimed foodie, always on the lookout for the best dining experiences in Atlanta. With her technical savvy and a knack for strategic partnerships, Felicia is continuously exploring new technologies to streamline operations and drive efficiencies.

Felicia`s contact details

mail

*******@relaypayments.com

Colleagues

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Bianca Soliz Haynes

Vice President of Product Management

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Leo Moss

Founder & CEO

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Sergii Koval

Chief Technology Officer

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Emily Neuman

Executive Vice President of Operations and Partnerships

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David Barak

Chief Marketing Officer

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Craig Swidler

Vice President of Strategic Accounts

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David Ragsdale

VP of Customer Success and Service

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William Massengill

Vice President of Finance

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Meghann Erhart

Director, Board of Directors

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