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Filipe Cunha

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Filipe Cunha

VP, Operations - Customer Service | Uphold

Braga, Portugal

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Filipe Cunha

Summary

Filipe Cunha is a seasoned professional with extensive experience in customer service and operations management, currently serving as the VP of Operations - Customer Service at Uphold. His career spans over a decade, during which he has honed his skills in team leadership, account management, and customer relations across various industries including consulting and technology. Filipe is known for his data-driven approach to improving operational performance and achieving client targets. He holds a specialization in Civil Engineering from Universidade do Minho, showcasing his diverse educational background. Fluent in English, he effectively communicates in international business settings. His journey reflects a commitment to professional growth and a passion for enhancing customer experiences. Filipe's leadership style emphasizes teamwork and continuous improvement, making him a valuable asset in any organization.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Startup Experience

Filipe Cunha

Work Experience

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VP, Operations - Customer Service at

Uphold

November 2023 - Present

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Customer Care Operations Lead at

UPhold Oy

November 2019 - November 2023

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Team Leader at

Concentrix

July 2015 - November 2019

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Quality Coach at

Adecco Group AG

December 2014 - July 2015

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Human Resources Supervisor at

Adecco Group AG

March 2014 - December 2014

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Technical Support at

Adecco Group Ibm Project

July 2012 - March 2014

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Sales Representative at

Ecofriend Renewable Energy

November 2010 - July 2011

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Outbound Sales Representative at

Mensagem Solar

March 2010 - October 2010

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Outbound Sales Representative at

CRH CONSULTORES DE RECURSOS HUMANOS

September 2008 - March 2010

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Filipe Cunha

Education

University of Minho

Frequently Asked Questions about Filipe Cunha

What is Filipe Cunha email address?

Filipe Cunha's primary email address is ************@concentrix.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Filipe Cunha work for?

Filipe Cunha is a VP, Operations - Customer Service at Uphold, a company specializing in Functions related to depository banking.

Where Filipe Cunha graduated from?

Filipe Cunha holds a degree in Engenharia Civil from University of Minho.

How can I directly contact Filipe Cunha?

To contact Filipe Cunha directly, you can use the email address ************@concentrix.com. Complete contact information is available upon registration with Muraena.

Who is Filipe Cunha?

Filipe Cunha is a seasoned professional with extensive experience in customer service and operations management, currently serving as the VP of Operations - Customer Service at Uphold. His career spans over a decade, during which he has honed his skills in team leadership, account management, and customer relations across various industries including consulting and technology. Filipe is known for his data-driven approach to improving operational performance and achieving client targets. He holds a specialization in Civil Engineering from Universidade do Minho, showcasing his diverse educational background. Fluent in English, he effectively communicates in international business settings. His journey reflects a commitment to professional growth and a passion for enhancing customer experiences. Filipe's leadership style emphasizes teamwork and continuous improvement, making him a valuable asset in any organization.

Filipe`s contact details

mail

************@concentrix.com

******@uphold.com

Colleagues

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Sandro Machado

SVP Consumer Engineering

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Nuno Ferreira

Chief Technology Officer

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Sinead Holly Cpa

VP, Head of Accounting

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Pedro Queirós

VP of Cyber Security

Amanda Shoffel

Chief Compliance Officer and Money Laundering Reporting Officer UK

Frank Walton

Global Head of Compliance Operations; U.S. Chief Compliance Officer

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Stephen Mcnamara

CEO Uphold Labs

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Robin O'connell

CEO, Enterprise at Uphold, Inc.

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Lee Hansen

CFO & Chief Administrative Officer

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