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Frank Lucier

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Frank Lucier

Chief Customer Success Officer | Velocity Global

Denver, Colorado, United States

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Frank Lucier

Summary

Frank Lucier is a seasoned Customer Success and Sales leader with over 20 years of experience in the technology sector. He has a proven track record of driving revenue growth and building high-performance teams that foster exceptional customer outcomes. With expertise in managing complex enterprise businesses and a history of working with Fortune 50 companies, Frank has developed innovative strategies that significantly enhance customer retention and expansion. He is known for his ability to create value-driven partnerships and implement programs that consistently exceed revenue targets. Frank is also a strong advocate for employee development, boasting a remarkable retention rate of 95% over the last five years. His educational background in Journalism complements his strategic communication skills, making him an effective leader in customer engagement. Passionate about technology and customer success, Frank continues to evolve his approach to meet the dynamic needs of the industry.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Startup Experience

Frank Lucier

Work Experience

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Chief Customer Success Officer at

Velocity Global

September 2023 - Present

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SVP, Customer Success at

iSpot.tv

November 2021 - June 2023

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Vice President, Client Development at

SAP Concur

March 2018 - October 2021

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Senior Director, Global Client Development at

SAP Concur

January 2016 - March 2018

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Director, Client Development, Enterprise at

SAP Concur

July 2014 - December 2015

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Global Director, Customer Success at

Concentrix

March 2013 - July 2014

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Director, Client Delivery at

Concentrix

July 2009 - February 2013

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Manager, Client Care at

Concentrix

January 2008 - June 2009

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Account Manager, Inside Sales at

Concentrix

September 2006 - December 2007

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Team Lead at

Concentrix

August 2005 - August 2006

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Senior Sales Representative & Sales Representative at

Concentrix

June 2004 - July 2005

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Legal Clerk at

Pacific Gas and Electric Company

October 2003 - June 2004

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Frank Lucier

Education

Frequently Asked Questions about Frank Lucier

What is Frank Lucier email address?

Frank Lucier's primary email address is ***********@velocityglobal.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Frank Lucier work for?

Frank Lucier is a Chief Customer Success Officer at Velocity Global, a company specializing in Prepackaged software.

Where Frank Lucier graduated from?

Frank Lucier holds a degree in Journalism from University of Oregon.

How can I directly contact Frank Lucier?

To contact Frank Lucier directly, you can use the email address ***********@velocityglobal.com. Complete contact information is available upon registration with Muraena.

Who is Frank Lucier?

Frank Lucier is a seasoned Customer Success and Sales leader with over 20 years of experience in the technology sector. He has a proven track record of driving revenue growth and building high-performance teams that foster exceptional customer outcomes. With expertise in managing complex enterprise businesses and a history of working with Fortune 50 companies, Frank has developed innovative strategies that significantly enhance customer retention and expansion. He is known for his ability to create value-driven partnerships and implement programs that consistently exceed revenue targets. Frank is also a strong advocate for employee development, boasting a remarkable retention rate of 95% over the last five years. His educational background in Journalism complements his strategic communication skills, making him an effective leader in customer engagement. Passionate about technology and customer success, Frank continues to evolve his approach to meet the dynamic needs of the industry.

Frank`s contact details

mail

***********@velocityglobal.com

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