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Frank Lucier
Frank Lucier
Chief Customer Success Officer | Velocity Global
Denver, Colorado, United States
Frank Lucier
Summary
Frank Lucier is a seasoned Customer Success and Sales leader with over 20 years of experience in the technology sector. He has a proven track record of driving revenue growth and building high-performance teams that foster exceptional customer outcomes. With expertise in managing complex enterprise businesses and a history of working with Fortune 50 companies, Frank has developed innovative strategies that significantly enhance customer retention and expansion. He is known for his ability to create value-driven partnerships and implement programs that consistently exceed revenue targets. Frank is also a strong advocate for employee development, boasting a remarkable retention rate of 95% over the last five years. His educational background in Journalism complements his strategic communication skills, making him an effective leader in customer engagement. Passionate about technology and customer success, Frank continues to evolve his approach to meet the dynamic needs of the industry.
Frank Lucier
Work Experience
Chief Customer Success Officer at
Velocity Global
September 2023 - Present
SVP, Customer Success at
iSpot.tv
November 2021 - June 2023
Vice President, Client Development at
SAP Concur
March 2018 - October 2021
Senior Director, Global Client Development at
SAP Concur
January 2016 - March 2018
Director, Client Development, Enterprise at
SAP Concur
July 2014 - December 2015
Global Director, Customer Success at
Concentrix
March 2013 - July 2014
Director, Client Delivery at
Concentrix
July 2009 - February 2013
Manager, Client Care at
Concentrix
January 2008 - June 2009
Account Manager, Inside Sales at
Concentrix
September 2006 - December 2007
Team Lead at
Concentrix
August 2005 - August 2006
Senior Sales Representative & Sales Representative at
Concentrix
June 2004 - July 2005
Legal Clerk at
Pacific Gas and Electric Company
October 2003 - June 2004
Frank Lucier
Education
Frequently Asked Questions about Frank Lucier
What is Frank Lucier email address?
Frank Lucier's primary email address is ***********@velocityglobal.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Frank Lucier work for?
Frank Lucier is a Chief Customer Success Officer at Velocity Global, a company specializing in Prepackaged software.
Where Frank Lucier graduated from?
Frank Lucier holds a degree in Journalism from University of Oregon.
How can I directly contact Frank Lucier?
To contact Frank Lucier directly, you can use the email address ***********@velocityglobal.com. Complete contact information is available upon registration with Muraena.
Who is Frank Lucier?
Frank Lucier is a seasoned Customer Success and Sales leader with over 20 years of experience in the technology sector. He has a proven track record of driving revenue growth and building high-performance teams that foster exceptional customer outcomes. With expertise in managing complex enterprise businesses and a history of working with Fortune 50 companies, Frank has developed innovative strategies that significantly enhance customer retention and expansion. He is known for his ability to create value-driven partnerships and implement programs that consistently exceed revenue targets. Frank is also a strong advocate for employee development, boasting a remarkable retention rate of 95% over the last five years. His educational background in Journalism complements his strategic communication skills, making him an effective leader in customer engagement. Passionate about technology and customer success, Frank continues to evolve his approach to meet the dynamic needs of the industry.
Frank`s contact details
***********@velocityglobal.com
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