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Fu Han Liang

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Fu Han Liang

Vice President, Customer Success | Persona

San Francisco, California, United States

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Fu Han Liang

Summary

Fu Han Liang is a seasoned leader in customer success, currently serving as the Vice President of Customer Success at Persona, where he spearheads the post-sales organization. With a robust background in the prepackaged software industry, he has honed his skills in managing customer relationships and driving team performance across various roles at Segment and Medallia. Fu has a proven track record of building and leading high-performing global teams, particularly in the enterprise sector. His experience spans multiple regions, including the US and Asia Pacific, showcasing his adaptability in diverse markets. Fu is passionate about enhancing customer engagement and ensuring alignment with business goals. He is also focused on scaling operations and methodologies to improve service delivery. Outside of work, Fu is interested in exploring emerging technologies that can further enhance customer experiences.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Fu Han Liang

Work Experience

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Vice President, Customer Success at

Persona

January 2022 - Present

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Senior Director, Customer Success at

Segment.io, Inc.

April 2021 - January 2022

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Regional Director, Customer Success at

Segment.io, Inc.

December 2017 - April 2021

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Senior Manager, Professional Services at

Medallia

April 2017 - November 2017

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Engagement Manager, Professional Services at

Medallia

November 2014 - March 2017

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Senior Analyst, Client Services at

Medallia

October 2013 - October 2014

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Analyst, Client Services at

Medallia

July 2012 - September 2013

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Fu Han Liang

Education

University of Michigan, Bachelors Of Business Administration

Frequently Asked Questions about Fu Han Liang

What is Fu Han Liang email address?

Fu Han Liang's primary email address is ******@umich.edu. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Fu Han Liang work for?

Fu Han Liang is a Vice President, Customer Success at Persona, a company specializing in Computer Systems Design & Related Services.

Where Fu Han Liang graduated from?

Fu Han Liang holds a degree in from University of Michigan.

How can I directly contact Fu Han Liang?

To contact Fu Han Liang directly, you can use the email address ******@umich.edu. Complete contact information is available upon registration with Muraena.

Who is Fu Han Liang?

Fu Han Liang is a seasoned leader in customer success, currently serving as the Vice President of Customer Success at Persona, where he spearheads the post-sales organization. With a robust background in the prepackaged software industry, he has honed his skills in managing customer relationships and driving team performance across various roles at Segment and Medallia. Fu has a proven track record of building and leading high-performing global teams, particularly in the enterprise sector. His experience spans multiple regions, including the US and Asia Pacific, showcasing his adaptability in diverse markets. Fu is passionate about enhancing customer engagement and ensuring alignment with business goals. He is also focused on scaling operations and methodologies to improve service delivery. Outside of work, Fu is interested in exploring emerging technologies that can further enhance customer experiences.

Fu`s contact details

mail

******@umich.edu

*****@withpersona.com

Colleagues

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Rick Song

Co-Founder & CEO

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Charles Yeh

Co-Founder & CTO

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