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Gagandeep Singh

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Gagandeep Singh

Corporate Vice President | WNS - Sri Lanka

Delhi, India

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Gagandeep Singh

Summary

Gagandeep Singh is a seasoned corporate leader with over 25 years of experience in the Business Process Management (BPM) and consulting sectors. Currently serving as the Corporate Vice President at WNS Global Services, he oversees the BFSI Quality, Training, and Workforce Management functions, leading a large team to support thousands of associates. His diverse background includes significant roles at prestigious organizations like Accenture, Mercer, and Aon Hewitt, where he has driven initiatives in operational excellence and transformation. Gagandeep is well-versed in methodologies such as Lean, Six Sigma, and BPM, leveraging these to enhance process efficiency and performance management. His strong mentoring abilities and change management skills have enabled him to build trust and foster productive relationships within global business environments. Gagandeep's academic credentials include a B.Com from Delhi University and various certifications in quality management and Six Sigma.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Gagandeep Singh

Work Experience

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Corporate Vice President at

WNS - Sri Lanka

April 2023 - Present

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VP - Robotics Automation & Transformation Services at

Accenture Operations

September 2017 - Present

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Senior General Manager at

WNS GLOBAL SERVICES (ROMANIA) SRL

May 2019 - March 2023

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Principal, Global Ops & Systems - Continuous Improvement at

Mercer

October 2012 - August 2017

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AVP - Quality & Analytics at

AON Risk Services Inc of Ohio

May 2009 - May 2012

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Service Manager - Quality & Analytics at

AON Risk Services Inc of Ohio

June 2005 - January 2009

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Operations Manager at

Concentrix

September 2001 - May 2005

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Officer, Customer Care at

airtel

January 1998 - January 2001

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Gagandeep Singh

Education

Symbiosis Institute of Management Studies Pune, Pgdba

January 2008 - January 2010

TQM International, Certified Lead Auditor

January 2009 - January 2009

Motorola University, Six Sigma Black Belt

January 2007 - January 2008

University of Delhi, B.Com

January 1995 - January 1998

Frequently Asked Questions about Gagandeep Singh

What is Gagandeep Singh email address?

Gagandeep Singh's primary email address is ***************@mercer.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Gagandeep Singh work for?

Gagandeep Singh is a Corporate Vice President at WNS - Sri Lanka, a company specializing in Business consulting, nec.

Where Gagandeep Singh graduated from?

Gagandeep Singh holds a degree in Operations from Symbiosis Institute of Management Studies Pune.

How can I directly contact Gagandeep Singh?

To contact Gagandeep Singh directly, you can use the email address ***************@mercer.com. Complete contact information is available upon registration with Muraena.

Who is Gagandeep Singh?

Gagandeep Singh is a seasoned corporate leader with over 25 years of experience in the Business Process Management (BPM) and consulting sectors. Currently serving as the Corporate Vice President at WNS Global Services, he oversees the BFSI Quality, Training, and Workforce Management functions, leading a large team to support thousands of associates. His diverse background includes significant roles at prestigious organizations like Accenture, Mercer, and Aon Hewitt, where he has driven initiatives in operational excellence and transformation. Gagandeep is well-versed in methodologies such as Lean, Six Sigma, and BPM, leveraging these to enhance process efficiency and performance management. His strong mentoring abilities and change management skills have enabled him to build trust and foster productive relationships within global business environments. Gagandeep's academic credentials include a B.Com from Delhi University and various certifications in quality management and Six Sigma.

Gagandeep`s contact details

mail

***************@mercer.com

***************@wns.com

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