Directory

>

Gautham Pai

avatar

Gautham Pai

Advisory Council Member | Harvard Business Review

Pleasanton, California, United States

View contact details (it's free)

Gautham Pai

Summary

Gautham Pai is a seasoned professional with over 15 years of experience in customer experience operations, currently serving as the VP / Head of Global CX Operations at Nextdoor. He excels in developing customer care strategies and managing global support teams, ensuring high levels of satisfaction for millions of users. Gautham's expertise spans various domains, including analytics, process improvement, and trust and safety operations. His leadership in cross-functional initiatives has consistently driven operational excellence. Gautham is passionate about fostering a customer-centric culture and leveraging technology to enhance service delivery. He is also a member of the Harvard Business Review Advisory Council, contributing to discussions that shape management and leadership insights. With a strong educational foundation in commerce from Christ University, he combines technical acumen with strategic vision to create impactful solutions in the customer service realm.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Immigrant

Professional interests

Leadership Development

Sustainability

Innovation

Organisational experience

Corporate Experience

Startup Experience

Gautham Pai

Work Experience

company logo

Advisory Council Member at

Harvard Business Review

August 2024 - Present

company logo

SVP / Head of Global CX Operations at

Nextdoor

January 2017 - Present

company logo

Director, Services & Support at

TiVo

January 2010 - January 2016

company logo

Director, Tech Support & Customer Self-Service at

United Online, Inc.

January 2004 - January 2010

company logo

Assistant Manager, CRM Process Improvements at

United Online, Inc.

January 2000 - January 2004

Logos provided by Logo.dev

Gautham Pai

Education

Rutgers University - Newark

January 1970

Christ University, Bachelor Of Commerce

January 1970 - January 1970

Frequently Asked Questions about Gautham Pai

What is Gautham Pai email address?

Gautham Pai's primary email address is ****@nextdoor.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Gautham Pai work for?

Gautham Pai is a Advisory Council Member at Harvard Business Review, a company specializing in Miscellaneous publishing.

Where Gautham Pai graduated from?

Gautham Pai holds a degree in from Rutgers University - Newark.

How can I directly contact Gautham Pai?

To contact Gautham Pai directly, you can use the email address ****@nextdoor.com. Complete contact information is available upon registration with Muraena.

Is Gautham Pai an immigrant?

Yes, Gautham Pai is an immigrant and currently based in United States

Who is Gautham Pai?

Gautham Pai is a seasoned professional with over 15 years of experience in customer experience operations, currently serving as the VP / Head of Global CX Operations at Nextdoor. He excels in developing customer care strategies and managing global support teams, ensuring high levels of satisfaction for millions of users. Gautham's expertise spans various domains, including analytics, process improvement, and trust and safety operations. His leadership in cross-functional initiatives has consistently driven operational excellence. Gautham is passionate about fostering a customer-centric culture and leveraging technology to enhance service delivery. He is also a member of the Harvard Business Review Advisory Council, contributing to discussions that shape management and leadership insights. With a strong educational foundation in commerce from Christ University, he combines technical acumen with strategic vision to create impactful solutions in the customer service realm.

Gautham`s contact details

mail

****@nextdoor.com

****@corp.untd.com

***********@tivo.com

Colleagues

avatar
Nick Chakalos

Harvard Business Review Advisory Council

avatar
Oleksandr Maidaniuk

Member of the Harvard Business Review Advisory Council

avatar
Tianhui Li

Co-Founder

avatar
Phanindra Kishore Dbv

Associate Vice President, Customer Success And Services Americas

avatar
Aishwarya Ashok

Seed Spark Mentor

avatar
Amrita D

Volunteer

avatar
Geetha Kumari

Forbes Councils Executive

avatar
Girish Gajwani

HBR Advisor Council

avatar
Thomas Kay

ADVISORY COUNCIL MEMBER

avatar
Rui Yang

Marketing Director - Radioligand Therapy (RLT) - Prostate Cancer & Neuroendocrine Tumors

View Contact details (it's free)
Request Profile Removal