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Gautham Pai
Gautham Pai
Advisory Council Member | Harvard Business Review
Pleasanton, California, United States
Gautham Pai
Summary
Gautham Pai is a seasoned professional with over 15 years of experience in customer experience operations, currently serving as the VP / Head of Global CX Operations at Nextdoor. He excels in developing customer care strategies and managing global support teams, ensuring high levels of satisfaction for millions of users. Gautham's expertise spans various domains, including analytics, process improvement, and trust and safety operations. His leadership in cross-functional initiatives has consistently driven operational excellence. Gautham is passionate about fostering a customer-centric culture and leveraging technology to enhance service delivery. He is also a member of the Harvard Business Review Advisory Council, contributing to discussions that shape management and leadership insights. With a strong educational foundation in commerce from Christ University, he combines technical acumen with strategic vision to create impactful solutions in the customer service realm.
Gautham Pai
Work Experience
Advisory Council Member at
Harvard Business Review
August 2024 - Present
SVP / Head of Global CX Operations at
Nextdoor
January 2017 - Present
Director, Services & Support at
TiVo
January 2010 - January 2016
Director, Tech Support & Customer Self-Service at
United Online, Inc.
January 2004 - January 2010
Assistant Manager, CRM Process Improvements at
United Online, Inc.
January 2000 - January 2004
Gautham Pai
Education
Rutgers University - Newark
January 1970
Christ University, Bachelor Of Commerce
January 1970 - January 1970
Frequently Asked Questions about Gautham Pai
What is Gautham Pai email address?
Gautham Pai's primary email address is ****@nextdoor.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Gautham Pai work for?
Gautham Pai is a Advisory Council Member at Harvard Business Review, a company specializing in Miscellaneous publishing.
Where Gautham Pai graduated from?
Gautham Pai holds a degree in from Rutgers University - Newark.
How can I directly contact Gautham Pai?
To contact Gautham Pai directly, you can use the email address ****@nextdoor.com. Complete contact information is available upon registration with Muraena.
Is Gautham Pai an immigrant?
Yes, Gautham Pai is an immigrant and currently based in United States
Who is Gautham Pai?
Gautham Pai is a seasoned professional with over 15 years of experience in customer experience operations, currently serving as the VP / Head of Global CX Operations at Nextdoor. He excels in developing customer care strategies and managing global support teams, ensuring high levels of satisfaction for millions of users. Gautham's expertise spans various domains, including analytics, process improvement, and trust and safety operations. His leadership in cross-functional initiatives has consistently driven operational excellence. Gautham is passionate about fostering a customer-centric culture and leveraging technology to enhance service delivery. He is also a member of the Harvard Business Review Advisory Council, contributing to discussions that shape management and leadership insights. With a strong educational foundation in commerce from Christ University, he combines technical acumen with strategic vision to create impactful solutions in the customer service realm.
Gautham`s contact details
****@nextdoor.com
****@corp.untd.com
***********@tivo.com
Colleagues
Harvard Business Review Advisory Council
Member of the Harvard Business Review Advisory Council
Co-Founder
Associate Vice President, Customer Success And Services Americas
Seed Spark Mentor
Volunteer
Forbes Councils Executive
HBR Advisor Council
ADVISORY COUNCIL MEMBER
Marketing Director - Radioligand Therapy (RLT) - Prostate Cancer & Neuroendocrine Tumors