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Genady Rashkovan
Genady Rashkovan
Vice President of Global Customer Support | Tricentis
Natick, Massachusetts, United States
Genady Rashkovan
Summary
Genady Rashkovan is a seasoned Vice President of Global Support at Tricentis, bringing over two decades of experience in customer support and engineering within the telecommunications and software industries. He has a proven track record of building high-performance teams and fostering environments that enhance productivity and collaboration. Genady excels in strategic planning and has been recognized for his ability to drive customer satisfaction and operational efficiency. His leadership has significantly improved service delivery and reduced costs across various organizations. With expertise in agile methodologies and continuous improvement, he has successfully led initiatives that optimize customer experiences and enhance product support. Genady is fluent in English, Hebrew, and Russian, allowing him to engage effectively in diverse markets. His educational background includes a BSc in Computer Science from the University of Derby, complementing his extensive hands-on experience in technical and managerial roles.
Genady Rashkovan
Work Experience
Vice President of Global Customer Support at
Tricentis
August 2021 - Present
Vice President Support, Enablement & Scale at
Salsify
April 2019 - August 2021
AVP of Customer Support & Data Center Operations at Perfecto Mobile at
Perfecto
January 2017 - April 2019
Sr. Director of Customer Support & Data Center Operations at
Perfecto
September 2015 - January 2017
Head of Continuous Engineering Team - Americas at
EMC Data Domain
December 2014 - September 2015
Director of Services and Customer Support at
Mavenir
March 2011 - December 2014
Director of Support & Continuous Engineering at
Mavenir
February 2010 - March 2011
Sr. Manager of T4/R&D Support at
Mavenir
October 2008 - February 2010
Support Manager - TAC at
Mavenir
November 2006 - October 2008
R&D Product Expert (T4) at
Mavenir
May 2004 - October 2006
Network expert at
012 Smile Telecom
March 2000 - April 2004
Genady Rashkovan
Education
University of Derby, Bachelor Of Science (Bsc)
January 2005 - January 2008
Sitrin (Haifa - Israel), Practical Engineer
January 1995 - January 1997
Frequently Asked Questions about Genady Rashkovan
What is Genady Rashkovan email address?
Genady Rashkovan's primary email address is ***********@tricentis.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Genady Rashkovan work for?
Genady Rashkovan is a Vice President of Global Customer Support at Tricentis, a company specializing in Prepackaged software.
Where Genady Rashkovan graduated from?
Genady Rashkovan holds a degree in Computer Science from University of Derby.
How can I directly contact Genady Rashkovan?
To contact Genady Rashkovan directly, you can use the email address ***********@tricentis.com. Complete contact information is available upon registration with Muraena.
Is Genady Rashkovan an immigrant?
Yes, Genady Rashkovan is an immigrant and currently based in United States
Who is Genady Rashkovan?
Genady Rashkovan is a seasoned Vice President of Global Support at Tricentis, bringing over two decades of experience in customer support and engineering within the telecommunications and software industries. He has a proven track record of building high-performance teams and fostering environments that enhance productivity and collaboration. Genady excels in strategic planning and has been recognized for his ability to drive customer satisfaction and operational efficiency. His leadership has significantly improved service delivery and reduced costs across various organizations. With expertise in agile methodologies and continuous improvement, he has successfully led initiatives that optimize customer experiences and enhance product support. Genady is fluent in English, Hebrew, and Russian, allowing him to engage effectively in diverse markets. His educational background includes a BSc in Computer Science from the University of Derby, complementing his extensive hands-on experience in technical and managerial roles.
Genady`s contact details
***********@tricentis.com
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