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George Rofail

George Rofail

Chief Customer Officer | Los Angeles Department of Water and Power

Los Angeles, California, United States

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George Rofail

Summary

George Rofail is an accomplished Chief Customer Officer with extensive experience in the Electric Power Generation, Transmission, and Distribution industry. With a strong background in engineering and business administration, he has effectively managed customer service operations and technology initiatives at the Los Angeles Department of Water and Power since 1992. His leadership in various roles has consistently focused on enhancing customer experience, operational efficiency, and energy conservation programs. George's commitment to education is evident through his involvement with the National Science Bowl, where he promotes STEM careers among high school students. He holds dual master's degrees from the University of Southern California in Business Administration and Mechanical Engineering, along with a bachelor's degree from UCLA. His technical expertise in CRM and smart grid technologies positions him as a forward-thinking leader in the energy sector.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Emerging Technologies

Leadership Development

Organisational experience

Corporate Experience

Non-Profit Experience

George Rofail

Work Experience

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Chief Customer Officer at

Los Angeles Department of Water and Power

May 2021 - Present

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Chairperson at

National Science Bowl Los Angeles Region

January 2000 - Present

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Director Of Customer Service at

Los Angeles Department of Water and Power

May 2020 - May 2021

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Deputy Chief Information and Technology Officer at

Los Angeles Department of Water and Power

January 2019 - May 2020

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Director of Customer Operations at

Los Angeles Department of Water and Power

June 2015 - January 2019

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Assistant Director of Customer Service, Revenue and Credit Management at

Los Angeles Department of Water and Power

January 2014 - June 2015

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Manager of Customer Information and Analysis at

Los Angeles Department of Water and Power

January 2006 - January 2014

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Manager of Market Information at

Los Angeles Department of Water and Power

January 1997 - January 2006

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Past Chairperson of the Los Angeles Section at

American Society of Mechanical Engineers

January 1993 - January 2001

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Program Enrichment and Outreach Committee at

Southern California Coalition For Education In Manufacturing Engineering

January 1995 - January 2000

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Industrial Premier Account Manager at

Los Angeles Department of Water and Power

January 1995 - January 1997

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Cogeneration and Efficiency Program Engineer at

Los Angeles Department of Water and Power

January 1992 - January 1995

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George Rofail

Education

University of Southern California, Master Of Business Administration (M.B.A.)

University of Southern California, Master Of Science (M.S.)

University of California, Los Angeles, Bachelor Of Science (B.S.)

Frequently Asked Questions about George Rofail

What is George Rofail email address?

George Rofail's primary email address is *************@ladwp.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does George Rofail work for?

George Rofail is a Chief Customer Officer at Los Angeles Department of Water and Power, a company specializing in Electric services.

Where George Rofail graduated from?

George Rofail holds a degree in Finance And Marketing from University of Southern California.

How can I directly contact George Rofail?

To contact George Rofail directly, you can use the email address *************@ladwp.com. Complete contact information is available upon registration with Muraena.

Who is George Rofail?

George Rofail is an accomplished Chief Customer Officer with extensive experience in the Electric Power Generation, Transmission, and Distribution industry. With a strong background in engineering and business administration, he has effectively managed customer service operations and technology initiatives at the Los Angeles Department of Water and Power since 1992. His leadership in various roles has consistently focused on enhancing customer experience, operational efficiency, and energy conservation programs. George's commitment to education is evident through his involvement with the National Science Bowl, where he promotes STEM careers among high school students. He holds dual master's degrees from the University of Southern California in Business Administration and Mechanical Engineering, along with a bachelor's degree from UCLA. His technical expertise in CRM and smart grid technologies positions him as a forward-thinking leader in the energy sector.

George`s contact details

mail

*************@ladwp.com

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