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George Rofail
George Rofail
Chief Customer Officer | Los Angeles Department of Water and Power
Los Angeles, California, United States
George Rofail
Summary
George Rofail is an accomplished Chief Customer Officer with extensive experience in the Electric Power Generation, Transmission, and Distribution industry. With a strong background in engineering and business administration, he has effectively managed customer service operations and technology initiatives at the Los Angeles Department of Water and Power since 1992. His leadership in various roles has consistently focused on enhancing customer experience, operational efficiency, and energy conservation programs. George's commitment to education is evident through his involvement with the National Science Bowl, where he promotes STEM careers among high school students. He holds dual master's degrees from the University of Southern California in Business Administration and Mechanical Engineering, along with a bachelor's degree from UCLA. His technical expertise in CRM and smart grid technologies positions him as a forward-thinking leader in the energy sector.
George Rofail
Work Experience
Chief Customer Officer at
Los Angeles Department of Water and Power
May 2021 - Present
Chairperson at
National Science Bowl Los Angeles Region
January 2000 - Present
Director Of Customer Service at
Los Angeles Department of Water and Power
May 2020 - May 2021
Deputy Chief Information and Technology Officer at
Los Angeles Department of Water and Power
January 2019 - May 2020
Director of Customer Operations at
Los Angeles Department of Water and Power
June 2015 - January 2019
Assistant Director of Customer Service, Revenue and Credit Management at
Los Angeles Department of Water and Power
January 2014 - June 2015
Manager of Customer Information and Analysis at
Los Angeles Department of Water and Power
January 2006 - January 2014
Manager of Market Information at
Los Angeles Department of Water and Power
January 1997 - January 2006
Past Chairperson of the Los Angeles Section at
American Society of Mechanical Engineers
January 1993 - January 2001
Program Enrichment and Outreach Committee at
Southern California Coalition For Education In Manufacturing Engineering
January 1995 - January 2000
Industrial Premier Account Manager at
Los Angeles Department of Water and Power
January 1995 - January 1997
Cogeneration and Efficiency Program Engineer at
Los Angeles Department of Water and Power
January 1992 - January 1995
George Rofail
Education
University of Southern California, Master Of Business Administration (M.B.A.)
University of Southern California, Master Of Science (M.S.)
University of California, Los Angeles, Bachelor Of Science (B.S.)
Frequently Asked Questions about George Rofail
What is George Rofail email address?
George Rofail's primary email address is *************@ladwp.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does George Rofail work for?
George Rofail is a Chief Customer Officer at Los Angeles Department of Water and Power, a company specializing in Electric services.
Where George Rofail graduated from?
George Rofail holds a degree in Finance And Marketing from University of Southern California.
How can I directly contact George Rofail?
To contact George Rofail directly, you can use the email address *************@ladwp.com. Complete contact information is available upon registration with Muraena.
Who is George Rofail?
George Rofail is an accomplished Chief Customer Officer with extensive experience in the Electric Power Generation, Transmission, and Distribution industry. With a strong background in engineering and business administration, he has effectively managed customer service operations and technology initiatives at the Los Angeles Department of Water and Power since 1992. His leadership in various roles has consistently focused on enhancing customer experience, operational efficiency, and energy conservation programs. George's commitment to education is evident through his involvement with the National Science Bowl, where he promotes STEM careers among high school students. He holds dual master's degrees from the University of Southern California in Business Administration and Mechanical Engineering, along with a bachelor's degree from UCLA. His technical expertise in CRM and smart grid technologies positions him as a forward-thinking leader in the energy sector.
George`s contact details
*************@ladwp.com
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