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Glenn Mccormack
Glenn Mccormack
Vice President Client Experience | The Credit Pros
Canada
Glenn Mccormack
Summary
Glenn Mccormack is a seasoned executive with over 25 years of experience in transforming customer support operations and driving significant revenue growth. Currently serving as Vice President of Client Experience, he has a proven track record of reversing declining KPIs and optimizing operational efficiencies across various industries, including management consulting and telecommunications. His strategic mindset is complemented by a hands-on approach to team leadership, where he fosters high engagement and performance among staff. Glenn has successfully managed large-scale operations, overseeing up to 1,300 employees across multiple sites. He is known for his ability to build long-lasting relationships with top-tier clients, delivering impressive results in customer acquisition and retention. His expertise spans BPO operations, budget management, and technology implementations, making him a valuable asset in any organization. Glenn is also passionate about connecting with fellow executives in the customer experience space to share insights and best practices.
Glenn Mccormack
Work Experience
Vice President Client Experience at
The Credit Pros
March 2023 - Present
Experienced Operations Executive at
Distributel
February 2018 - Present
Director at
Qualfon
July 2015 - January 2018
Director Of Customer Care & Accounts Receivable – Generated $5M+ Cost Reduction at
Reliance Home Comfort
January 2011 - January 2015
Vice President Gm, Member Services – 23% Lift In Customer Acquisition at
Art of Landscaping Landschafts- und Gartengestaltungs GmbH
January 2004 - January 2007
Vice President & General Manager – Drove $30M In Annual Revenue at
ict GmbH
January 1994 - January 2004
Glenn Mccormack
Education
University of Wisconsin-Madison, Bachelor Of Commerce
Austin College, Bachelors
University of Wisconsin-Madison, Master Of Business Administration
Frequently Asked Questions about Glenn Mccormack
What is Glenn Mccormack email address?
Glenn Mccormack's primary email address is ***************@distributel.ca. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Glenn Mccormack work for?
Glenn Mccormack is a Vice President Client Experience at The Credit Pros, a company specializing in Monetary Authorities-Central Bank.
Where Glenn Mccormack graduated from?
Glenn Mccormack holds a degree in Bachelors from University of Wisconsin-Madison.
How can I directly contact Glenn Mccormack?
To contact Glenn Mccormack directly, you can use the email address ***************@distributel.ca. Complete contact information is available upon registration with Muraena.
Who is Glenn Mccormack?
Glenn Mccormack is a seasoned executive with over 25 years of experience in transforming customer support operations and driving significant revenue growth. Currently serving as Vice President of Client Experience, he has a proven track record of reversing declining KPIs and optimizing operational efficiencies across various industries, including management consulting and telecommunications. His strategic mindset is complemented by a hands-on approach to team leadership, where he fosters high engagement and performance among staff. Glenn has successfully managed large-scale operations, overseeing up to 1,300 employees across multiple sites. He is known for his ability to build long-lasting relationships with top-tier clients, delivering impressive results in customer acquisition and retention. His expertise spans BPO operations, budget management, and technology implementations, making him a valuable asset in any organization. Glenn is also passionate about connecting with fellow executives in the customer experience space to share insights and best practices.
Glenn`s contact details
***************@distributel.ca
******@thecreditpros.com
Colleagues
Managing Director
President | Credit Repair Expert | Credit Education
Co-Founder