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Glenn Mccormack

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Glenn Mccormack

Vice President Client Experience | The Credit Pros

Canada

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Glenn Mccormack

Summary

Glenn Mccormack is a seasoned executive with over 25 years of experience in transforming customer support operations and driving significant revenue growth. Currently serving as Vice President of Client Experience, he has a proven track record of reversing declining KPIs and optimizing operational efficiencies across various industries, including management consulting and telecommunications. His strategic mindset is complemented by a hands-on approach to team leadership, where he fosters high engagement and performance among staff. Glenn has successfully managed large-scale operations, overseeing up to 1,300 employees across multiple sites. He is known for his ability to build long-lasting relationships with top-tier clients, delivering impressive results in customer acquisition and retention. His expertise spans BPO operations, budget management, and technology implementations, making him a valuable asset in any organization. Glenn is also passionate about connecting with fellow executives in the customer experience space to share insights and best practices.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Glenn Mccormack

Work Experience

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Vice President Client Experience at

The Credit Pros

March 2023 - Present

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Experienced Operations Executive at

Distributel

February 2018 - Present

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Director at

Qualfon

July 2015 - January 2018

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Director Of Customer Care & Accounts Receivable – Generated $5M+ Cost Reduction at

Reliance Home Comfort

January 2011 - January 2015

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Vice President Gm, Member Services – 23% Lift In Customer Acquisition at

Art of Landscaping Landschafts- und Gartengestaltungs GmbH

January 2004 - January 2007

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Vice President & General Manager – Drove $30M In Annual Revenue at

ict GmbH

January 1994 - January 2004

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Glenn Mccormack

Education

University of Wisconsin-Madison, Bachelor Of Commerce

Austin College, Bachelors

University of Wisconsin-Madison, Master Of Business Administration

Frequently Asked Questions about Glenn Mccormack

What is Glenn Mccormack email address?

Glenn Mccormack's primary email address is ***************@distributel.ca. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Glenn Mccormack work for?

Glenn Mccormack is a Vice President Client Experience at The Credit Pros, a company specializing in Monetary Authorities-Central Bank.

Where Glenn Mccormack graduated from?

Glenn Mccormack holds a degree in Bachelors from University of Wisconsin-Madison.

How can I directly contact Glenn Mccormack?

To contact Glenn Mccormack directly, you can use the email address ***************@distributel.ca. Complete contact information is available upon registration with Muraena.

Who is Glenn Mccormack?

Glenn Mccormack is a seasoned executive with over 25 years of experience in transforming customer support operations and driving significant revenue growth. Currently serving as Vice President of Client Experience, he has a proven track record of reversing declining KPIs and optimizing operational efficiencies across various industries, including management consulting and telecommunications. His strategic mindset is complemented by a hands-on approach to team leadership, where he fosters high engagement and performance among staff. Glenn has successfully managed large-scale operations, overseeing up to 1,300 employees across multiple sites. He is known for his ability to build long-lasting relationships with top-tier clients, delivering impressive results in customer acquisition and retention. His expertise spans BPO operations, budget management, and technology implementations, making him a valuable asset in any organization. Glenn is also passionate about connecting with fellow executives in the customer experience space to share insights and best practices.

Glenn`s contact details

mail

***************@distributel.ca

******@thecreditpros.com

Colleagues

Gene Giglio

Managing Director

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Jason Kaplan Esq

President | Credit Repair Expert | Credit Education

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