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Gregory Reynolds

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Gregory Reynolds

Vice President Product Architecture & Experience | Project Management Institute

Atlanta, Georgia, United States

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Gregory Reynolds

Summary

Gregory Reynolds is a seasoned leader specializing in product strategy and customer experience management. With a robust background in analytics and leadership, he has effectively transformed organizations by integrating customer insights into product development. His experience spans various industries, including consulting and financial services, where he has led large teams and collaborated with executive leadership. Gregory's approach combines empathy with a structured methodology, fostering engagement and ownership among team members. He is passionate about developing innovative solutions that enhance customer experiences across diverse markets. His educational background in Organizational Behavior and Business Management complements his extensive professional experience. Gregory is known for his ability to navigate complex challenges and drive organizational change through strategic planning and execution.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Gregory Reynolds

Work Experience

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Vice President Product Architecture & Experience at

Project Management Institute

December 2023 - Present

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Vice President Customer Experience (CX) at

Project Management Institute

July 2021 - December 2023

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Sr. Director, Head of Product & Customer Experience (CX) Design & Enablement at

Verisk

March 2019 - July 2021

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Chief-of-Staff to Head of Commercial Products + Director of Product Strategy and Planning at

American Express

September 2015 - June 2018

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Senior Manager - Product Experience Strategy and Card Applications Owner at

American Express

March 2014 - September 2015

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Senior Manager - Digital Product Owner and Paperless Transformation Program Lead at

American Express

August 2013 - March 2014

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Portfolio Manager - Servicing Products & Capabilities at

American Express

February 2012 - August 2013

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Management Consultant at

Accenture

August 2010 - February 2012

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Change Management Consultant (Accenture Employee) at

American Express

August 2010 - February 2012

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HR Business Partner & Specialist Rotation Program at

Rolls-Royce

May 2009 - January 2010

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Frequently Asked Questions about Gregory Reynolds

What is Gregory Reynolds email address?

Gregory Reynolds's primary email address is ****************@pmi.org. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Gregory Reynolds work for?

Gregory Reynolds is a Vice President Product Architecture & Experience at Project Management Institute.

Where Gregory Reynolds graduated from?

Gregory Reynolds holds a degree in Organizational Behavior from University of Illinois Urbana-Champaign.

How can I directly contact Gregory Reynolds?

To contact Gregory Reynolds directly, you can use the email address ****************@pmi.org. Complete contact information is available upon registration with Muraena.

Who is Gregory Reynolds?

Gregory Reynolds is a seasoned leader specializing in product strategy and customer experience management. With a robust background in analytics and leadership, he has effectively transformed organizations by integrating customer insights into product development. His experience spans various industries, including consulting and financial services, where he has led large teams and collaborated with executive leadership. Gregory's approach combines empathy with a structured methodology, fostering engagement and ownership among team members. He is passionate about developing innovative solutions that enhance customer experiences across diverse markets. His educational background in Organizational Behavior and Business Management complements his extensive professional experience. Gregory is known for his ability to navigate complex challenges and drive organizational change through strategic planning and execution.

Gregory`s contact details

mail

****************@pmi.org

Colleagues

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Myles Miller

Board Member and Volunteer

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Sireesha Akula Pmp

VP of Professional Development

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Patt Chowdhury

Guest Lecturer, Project Management

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Pierre Le Manh

President and CEO

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Gary Vanhaitsma Pmp

Vice President Finance

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George Asamani

Managing Director, Sub Saharan Africa

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Gene Nichols

CEO and Board Communications

Ben Breen

Global Director of Construction and Vice President, Asia Pacific

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Giorgio Locatelli

Editor in Chief - Project Management Journal

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