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Guillermo A Rodriguez

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Guillermo A Rodriguez

Customer Service Lead Supervisor | Centrum Health

Miami-Fort Lauderdale Area United States, United States

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Guillermo A Rodriguez

Summary

Guillermo A. Rodriguez is a bilingual leader with extensive experience in customer care operations, specializing in driving results through innovative transformation strategies and program implementation. With a solid background in managing remote teams and overseeing large-scale operations, he has effectively led diverse groups in achieving high-performance standards across various industries. His proficiency in big data analytics and client services has enabled him to optimize operational efficiency and enhance customer experiences. Guillermo's strategic vision encompasses budget management, resource planning, and the establishment of a culture focused on continuous improvement. He holds an MBA in International Business and has a strong commitment to professional development and coaching. His career reflects a proven track record of leadership in dynamic environments, making him a valuable asset in any organization.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Guillermo A Rodriguez

Work Experience

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AVP Contact Center Operations & Member Engagement at

Centrum Health

June 2025 - Present

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Guillermo A Rodriguez

Education

Florida International University, Bachelor of Arts (B.A.), International Relations and Affairs

January 2008 - January 2011

The Honors College at Miami Dade College, Associate of Arts (AA), International Relations and Affairs

January 2006 - January 2008

Florida International University - College of Business, Master of Business Administration (MBA), International Business

January 2012 - January 2015

Frequently Asked Questions about Guillermo A Rodriguez

What is Guillermo A Rodriguez email address?

Guillermo A Rodriguez's primary email address is *******************@davita.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Guillermo A Rodriguez work for?

Guillermo A Rodriguez is a Customer Service Lead Supervisor at Centrum Health.

Where Guillermo A Rodriguez graduated from?

Guillermo A Rodriguez holds a degree in from Florida International University.

How can I directly contact Guillermo A Rodriguez?

To contact Guillermo A Rodriguez directly, you can use the email address *******************@davita.com. Complete contact information is available upon registration with Muraena.

Who is Guillermo A Rodriguez?

Guillermo A. Rodriguez is a bilingual leader with extensive experience in customer care operations, specializing in driving results through innovative transformation strategies and program implementation. With a solid background in managing remote teams and overseeing large-scale operations, he has effectively led diverse groups in achieving high-performance standards across various industries. His proficiency in big data analytics and client services has enabled him to optimize operational efficiency and enhance customer experiences. Guillermo's strategic vision encompasses budget management, resource planning, and the establishment of a culture focused on continuous improvement. He holds an MBA in International Business and has a strong commitment to professional development and coaching. His career reflects a proven track record of leadership in dynamic environments, making him a valuable asset in any organization.

Guillermo`s contact details

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*******************@davita.com

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Practice Manager II, Physician Services

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