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Haneen Shouman

Haneen Shouman

Vice President of Customer Success | Eptura

Winnipeg, Manitoba, Canada

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Haneen Shouman

Summary

Haneen Shouman is a seasoned executive with over 15 years of experience in customer success and technology management. Currently serving as the Vice President of Customer Success at Eptura, she has a proven track record in building and leading high-performing teams in both enterprise and SMB settings. Haneen is passionate about leveraging data-driven insights to enhance customer experiences and drive retention in subscription-based businesses. Her expertise spans application development, business analysis, and project management, complemented by a strong foundation in engineering. Haneen has successfully navigated M&A activities, demonstrating her ability to integrate and optimize operations post-acquisition. She holds an MBA with a focus on Marketing and Entrepreneurship, and has been recognized with multiple awards for her leadership and strategic thinking. Haneen is fluent in English and has worked in diverse environments, including startups and established corporations, across various countries.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Immigrant

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Startup Experience

Haneen Shouman

Work Experience

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Vice President of Customer Success at

Eptura

July 2019 - Present

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Manager of Customer Success at

Eptura

September 2016 - July 2019

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Project Services at

Lakeside Process Controls

April 2016 - September 2016

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Engineering Channel Manager at

Precast FZCO

July 2011 - March 2015

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Technical Sales Consultant / Training & SI Program in Charge at

Precast FZCO

April 2009 - July 2011

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Application Consultant at

Precast FZCO

August 2006 - April 2009

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Haneen Shouman

Education

University of Manitoba, Master Of Business Administration (Mba)

January 2015 - January 2019

Lebanese University - Faculty of Engineering III, Bachelor Of Engineering Degree

January 2001 - January 2006

 MAKASSED Philanthropic Islamic Association of Beirut, FAROOK High school, Lebanese Bachelorette

January 2000 - January 2001

Frequently Asked Questions about Haneen Shouman

What is Haneen Shouman email address?

Haneen Shouman's primary email address is **************@eptura.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Haneen Shouman work for?

Haneen Shouman is a Vice President of Customer Success at Eptura.

Where Haneen Shouman graduated from?

Haneen Shouman holds a degree in Marketing And Entrepreneurship from University of Manitoba.

How can I directly contact Haneen Shouman?

To contact Haneen Shouman directly, you can use the email address **************@eptura.com. Complete contact information is available upon registration with Muraena.

Is Haneen Shouman an immigrant?

Yes, Haneen Shouman is an immigrant and currently based in Canada

Who is Haneen Shouman?

Haneen Shouman is a seasoned executive with over 15 years of experience in customer success and technology management. Currently serving as the Vice President of Customer Success at Eptura, she has a proven track record in building and leading high-performing teams in both enterprise and SMB settings. Haneen is passionate about leveraging data-driven insights to enhance customer experiences and drive retention in subscription-based businesses. Her expertise spans application development, business analysis, and project management, complemented by a strong foundation in engineering. Haneen has successfully navigated M&A activities, demonstrating her ability to integrate and optimize operations post-acquisition. She holds an MBA with a focus on Marketing and Entrepreneurship, and has been recognized with multiple awards for her leadership and strategic thinking. Haneen is fluent in English and has worked in diverse environments, including startups and established corporations, across various countries.

Haneen`s contact details

mail

**************@eptura.com

********@iofficecorp.com

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