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Hayley Rambo

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Hayley Rambo

Research Intern, Think Tanks and Civil Societies Program | American Express

New York, New York, United States

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Hayley Rambo

Summary

Hayley Rambo is a seasoned professional currently serving as the Director (Chief of Staff) for Merchant Services at American Express, where she leverages her extensive background in strategy and training. With a strong foundation in International Relations and fluency in both English and French, she brings a unique global perspective to her role. Hayley has a proven track record of leadership, having ascended through various managerial roles within American Express, showcasing her adaptability and strategic insight. Her previous experience includes significant consulting roles at IBM and EY, where she honed her skills in client engagement and operational efficiency. Hayley's commitment to excellence is evident in her ability to navigate complex challenges while fostering collaboration across teams. She is passionate about the intersection of technology and service, continuously seeking innovative solutions to enhance client experiences. Outside of her professional endeavors, Hayley is likely to engage in activities that promote cultural exchange given her academic background and language skills.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Hayley Rambo

Work Experience

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Research Intern, Think Tanks and Civil Societies Program at

Foreign Policy Research Institute

May 2012 - August 2012

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Consultant at

IBM

July 2013 - May 2015

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Senior Consultant at

IBM

May 2015 - March 2017

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Senior Consultant at

EY

March 2017 - August 2018

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Manager, Training & Enablement - Global Merchant & Network Services at

American Express

August 2018 - December 2019

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Senior Manager, Merchant Services - U.S. Strategy at

American Express

December 2019 - December 2021

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Director (Chief of Staff), Merchant Services - U.S. Regional & Centralized Client Group at

American Express

December 2021 - August 2025

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Director, Strategic Resource Team at

American Express

August 2025 - Present

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Hayley Rambo

Education

Lehigh University, Bachelor of Arts (B.A.), International Relations and Affairs, French

January 2009 - January 2013

IES Abroad, French Studies

January 2012 - January 2012

Frequently Asked Questions about Hayley Rambo

What is Hayley Rambo email address?

Hayley Rambo's primary email address is ******@ibm.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Hayley Rambo work for?

Hayley Rambo is a Research Intern, Think Tanks and Civil Societies Program at American Express.

Where Hayley Rambo graduated from?

Hayley Rambo holds a degree in null from Lehigh University.

How can I directly contact Hayley Rambo?

To contact Hayley Rambo directly, you can use the email address ******@ibm.com. Complete contact information is available upon registration with Muraena.

Who is Hayley Rambo?

Hayley Rambo is a seasoned professional currently serving as the Director (Chief of Staff) for Merchant Services at American Express, where she leverages her extensive background in strategy and training. With a strong foundation in International Relations and fluency in both English and French, she brings a unique global perspective to her role. Hayley has a proven track record of leadership, having ascended through various managerial roles within American Express, showcasing her adaptability and strategic insight. Her previous experience includes significant consulting roles at IBM and EY, where she honed her skills in client engagement and operational efficiency. Hayley's commitment to excellence is evident in her ability to navigate complex challenges while fostering collaboration across teams. She is passionate about the intersection of technology and service, continuously seeking innovative solutions to enhance client experiences. Outside of her professional endeavors, Hayley is likely to engage in activities that promote cultural exchange given her academic background and language skills.

Hayley`s contact details

mail

******@ibm.com

************@aexp.com

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